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Item Academic integration of libraries at Universities of Technology (UoTs) in South Africa(2014-09-16) Neerputh, Shirlene; Singh, Penny; Underwood, PeterAcademic libraries should lead in the instructional change process by being at the nexus of teaching, learning and research in the university. This study was set in the context of the current higher educational landscape of South Africa. In particular, it focused on the emerging role of the University of Technology (UoT) library to enhance academic success. This was an exploratory study juxtaposed with a literature review pertinent to national and international library integration programmes and practices. Justification for this study stemmed from the current local and international trend for academic libraries to become proactive partners in teaching and learning through academic integration and leadership in promoting the university’s mission and goals. Underpinned by the process learning theoretical framework, the aim of this study was to explore the extent to which academic integration has been adopted by UoT libraries in South Africa. Process learning was chosen by the researcher because it is considered a learner-centred teaching technique for student engagement and it is consistent with the constructivist theory postulated and applicable to UoT libraries. The specific objectives of the survey were to determine: what academic integration programmes are offered by UoT libraries to enhance teaching, learning and research in South Africa; existing information literacy programmes and assessment practices in UoT libraries; what postgraduate/research programmes are offered by the library to academics and students and how they are represented in strategy or policy documents; and the similarities and differences in academic integration programmes in all six UoTs in SA. A mixed methods approach (quantitative and qualitative methodologies) were used to collect data regarding programmes and practices prevalent in UoT libraries across all six UoTs in South Africa. An online questionnaire was administered using SurveyMonkey. Forty-two subject librarians participated in the survey, yielding a sixty- two percent response rate. The objectives of the study were achieved by the identification of the following key academic integration programmes: embedded information literacy programmes; resource collection and development; faculty collaboration and partnerships to promote academic success; research scholarship and open access initiatives; social media networking; and reading and writing programmes. This study found that while academic integration has gained momentum in UoTs in South Africa, greater effort should be made in collaboration with academics in: embedded information literacy and blended learning; open access and scholarship; reading and writing programmes; and collaboration in postgraduate interventions. The findings also revealed that while most libraries internationally have embraced reading and writing programmes, libraries offering reading and writing programmes to enhance academic success are relatively scarce in UoTs in South Africa. It is recommended that the subject librarians engage in academic integration practices by: supporting the curricula and research programmes; improving institutional outcomes; improving collaborations; building intellectual or knowledge centres and providing relevant information to students and staff within a knowledge society.Item Acquisition of agricultural knowledge and negotiation of gender power relations by women commercial farmers in Zimbabwe : implications for adult education training and development(2018) Kaziboni, Tabeth; Preece, Julia; Mukeredzi, TabithaThis study examined how women commercial farmers who got land during the Zimbabwe Fast Track Land Reform Programme (ZFTLRP) accessed new farming knowledge, applied and integrated it with their traditional knowledge. The study also analysed how these women farmers managed traditional gender power dynamics in the process of accessing knowledge and utilising their farm land. Kolb’s experiential learning theory was used to illuminate this study in terms of how the women acquired new farming knowledge and how indigenous knowledge and modern farming knowledge could illustrate farmer learning as experiential and/or self-directed. Foucault’s post-structuralist theory was used as a lens to explore how the women managed issues of gender and power relations during the process of owning and managing land. The study was qualitative and employed a life history research design. It relied on focus group discussions, individual interviews and observation for data collection from ten women farmers who were purposively sampled. Data were collected during an eight-month agricultural season from January 2016 to August 2016. The study revealed that the women went through Kolb’s experiential learning cycle in the process of acquiring knowledge. The women’s learning cycle, however, included a fifth stage of social interaction at some point, which Kolb did not emphasize. Social interaction is often referred to as a core feature of learning in African contexts (Ntseane, 2011) and it reflects the way in which Indigenous Knowledge (IK) had traditionally been learned. Women experienced non-formal and informal learning, with most of the latter being self-directed in nature. The range of learning sources included friends, neighbours, experts and media. Women complemented indigenous knowledge with modern farming methods and adopted more modern methods and fewer indigenous methods as soon as they had knowledge and resources. Occasionally they used indigenous knowledge when it was affordable, readily available and sustainable. Women farmers were happy to own land, but their husbands and males in the community did not support them and resisted the new discourse of women empowerment. The clash between the traditional discourse that women are not expected to be autonomous and the new discourse created gender power tensions. Women employed a variety of power techniques to enable them to farm. Initially they used the strategy of ‘reverse discourse,’ negotiating and manipulating people into accepting their new status. The women also used accepted power differentials to accommodate their own subjugated status through using a third party to resolve conflicts. Women also exhibited different forms of agency and self-determination to get accepted. This included employing ‘resistant discourse’ whereby the women demanded what was theirs and asserted their authority, especially with their workers. The use of economic rationales was another discursive strategy used by women, whereby they used their farm income to support other community members, and demonstrated financial outcomes that acted as a persuasive force for acceptance of their new status and role. A third form of agency was exhibited by working hard to achieve good yields and profits from their farms. Women demonstrated success stories which in turn helped them to improve the life styles of their families and re-invest into their farming business. They thus managed to create an autonomous identity for themselves. Women showed that they had progressed from the initial ‘disciplinary power’ behaviours in which they were passive and submissive, moving to a process of ‘reverse discourse’ where they achieved what they wanted through manipulation. But the women then showed agency and determination. Some did this through resistant discourse and others through demonstrating they could work hard. The success stories have seen them creating a new ‘regime of truth’ that women are capable people, although this achievement took several years. These findings demonstrated that making land available to these women was a positive act, but in order to help them succeed more effectively and quickly they needed gender-sensitive training. The study’s training recommendations include the need for both access to agricultural and business knowledge, and also the management of gender power relations.Item An adaptive quotation system for web-based manufacturing(2005) Li, Qingxue; Walker, MarkIncreased global competition is challenging manufacturing industries to bring competitively priced, well-designed and well-manufactured products into the marketplace as quickly as possible. Manufacturing companies are responding to these challenges in their industry by extending current internet trends to create virtual marketplaces where factories, suppliers, and customers are part of the solution. Pressing demands to reduce lead-time by providing a suitable manufacturing price for a product has become an important step in the current competition age. This thesis presents an approach for providing a quotation for a product via the web, automatically and autonomously.Item Adoption of social media for effective marketing by micro-hospitality businesses in KwaZulu-Natal, South Africa(2022) Nkosana, Tenson; Mnguni, Erasmus M.; Skinner, Jane PhyllidaThe rise in popularity of social media as a marketing instrument has fundamentally changed the way in which small to medium enterprises, and small hospitality businesses in particular, interact with their clientele, especially in marketing their products and services. These small hospitality establishments (formal accommodation, guest accommodation, game lodges, events centres, restaurants and support services) have been influenced by social media and are compelled to adopt these platforms for effective marketing to keep pace with modern dynamics in tourist behaviour. The literature indicates that social media marketing in general has gained significant momentum across all sectors, with micro-hospitality establishments having embraced it fully in more economically developed countries. Although prior studies indicate that social media, with a particular reference to travel review sites such as TripAdvisor, are now regarded as the major sources of reliable travel information for tourists, as well as influencing their decisionmaking processes, evidence from the literature shows that there is limited industry-specific research into the adoption and utilisation of social media for marketing regarding small hospitality establishments in the context of a less economically developed country, and this is at a time when these establishments are struggling to survive and to regain their market share due to recent and ongoing travel restrictions. Research in this area is limited. This research was conducted to address this gap. The main aim of this study was to determine the effectiveness of social media as a marketing strategy taking small hospitality establishments in KwaZulu-Natal, South Africa as a case study. To achieve this, a review of literature provided insights into social media adoption for marketing, backed by relevant theoretical frameworks and specifically the unified theory of acceptance and use of technology 2 (UTAUT2). For data collection, both electronic and hand-delivered questionnaires were distributed to micro-hospitality establishments in KZN. Telephonic and live interviews as well as observations were also conducted with fifteen small hospitality establishments. A total of 70 respondents we engaged for this study through interviews, observations and questionnaires. The results from the study revealed that although social media marketing has been adopted extensively by small hospitality establishments in KZN, its effectiveness as a marketing strategy is not uniform across establishments and cannot be generalized. Empirical results further revealed that these establishments were not being systematic in the utilization of social media marketing, that other marketing strategies were sometimes as effective in this context and that some were failing to optimise the opportunities that exist. The major challenges highlighted by most small hospitality establishments were: lack of adequate funding, lack of specialized human resources, and the difficulty of measuring the actual impact of social media adoption. The conclusion drawn from the above empirical evidence and from the literature is that social media marketing is not an all-round strategy for effective marketing particularly for small establishments in a rural setting who are competing with hotel chains and franchises in urban areas. It is however the most significant marketing tool. It was therefore concluded that a combination of social media marketing, star grading and other informal means of assuring service quality, along with a clear marketing strategy adapted to the needs of the individual establishment, could provide the optimal matrix for effective marketing of small hospitality establishments in the context of a developing country. This study contributed in two ways: firstly, the research addresses the gap identified in the literature by providing evidence on the relative effectiveness of social media for marketing by small hospitality establishments in the context of a less economically developed country and, secondly, a social media marketing framework was proposed based on the evidence of shortcomings in marketing strategies by this group, highlighted by this study.Item Adressing food and nutrition insecurity through the development and implementation of an agricultural and nutrition education programme on legumes for older farmers living in Mariannhill, KwaZulu-Natal, South Africa(2020) Mkhize, Nkumbulo Xolile; Napier, Carin E.; Oldewage-Theron, Wilna; Duffy, Kevin JanIntroduction Food and nutrition security can be influenced by various external and internal factors that contribute to a compromised wellbeing status amongst older farmers who are considered as a vulnerable group. This group faces diverse socio-economic and health challenges within an evolving food system. The complexity of this challenge persistently requires multisectoral intervention programmes, as reflected in the nature of this study. Aim and Objectives The aim of the study was to determine the levels of and address the food intake and nutrition insecurity status of elderly farmers. The main objective was to address the challenges that compromised the health of selected previously non-legume producing farmers by encouraging legume production and consumption amongst them. The findings of the study informed the proposal of appropriate strategies to develop an intervention programme intended to educate the identified elderly farmers and to promote their dietary diversification by means of legume production and consumption. Methodology The study employed a cross-sectional design. A baseline study was conducted that aimed at examining variable relationships using a mixed methods approach involving both qualitative and quantitative data collection techniques. A sample of 112 elderly farmers participated in the baseline study, followed by a case-controlled intervention programme that included preand post-intervention surveys. The measuring instruments included socio-demographic as well as health and medical surveys to elicit data such as blood pressure, blood indices for glucose and cholesterol due to dietary intake, household food security, legume knowledge, legume acceptability and agricultural practices. The data informed the findings of both the baseline and the intervention phases of the study. The baseline study involved a sample of 112 elderly farmers, whereas the intervention study involved two case controls (n=103) that comprised an experimental group (EG: n=53) and a control group (CG: n=50). Data were obtained for both groups by analysing blood indices, dietary intake, yields of legume production (EG only) and legume acceptability levels using statistical analyses of variance, significance and trends of pre- and post-intervention surveys over two years. A follow-up survey (FU) was conducted six months after the conclusion of the intervention phase and involved only the EG (n=32), to assess the impact of the intervention programme on their dietary intake and farming practices. The follow-up study thus compared the intervention data of the farmers’ consumption and production patterns with data obtained postintervention. During this latter study, only dietary intake and production levels were measured. All the data were analysed using IBM Statistical Package for Social Sciences (SPSS), Food Finder software, the Mann-Whitney U test, Analysis of Variance (ANOVA) and T-tests for statistical frequencies, variances and correlations. Results In the baseline study, 79.5% of the participants were women. The mean age of the participants was 63.3 ± 8.2 years. A diverse legume consumption was not observed as indicated by a low legume food group diversity score (FGDS) for 0-9 varieties with a mean of 3.5 (SD ± 1.70). Legumes were the least (19.0%) preferred crop planted by the farmers prior to the study. In the intervention study, the majority of participants were also women (73.6% in the EG and 66.0% in the CG). Of the six varieties of legumes under study, red kidney beans was the most preferred (141.60 kg/ha-1 SD ± 162.11). There was a high significance (p=0.001) amongst the six legume varieties produced, which implies that some legumes had a higher yield than others. A comparison between the genders indicated that the women produced 81.70 kg/ha-1 (SD ± 77.95), while the men produced 33.63 kg/ha-1 (SD ± 166.40). The higher yields produced by the women were significant (p=0.011). Legume consumption improved for the EG because the intervention programme resulted in a significantly (p=0.000) increased dietary diversity score (DDS) of legume intake with a mean (±SD) FGDS from 2.4 (SD ± 1.35) to 5.7 (SD ± 2.56) and a mean (±SD) Dietary Diversity Score (DDS) from 8.59 ± 0.74 to 8.23 ± 1.11, while that of the CG was 3.0 (SD ± 1.82). According to the post-intervention survey, the blood results of the EG indicated nutrient improvement at the 5.0% significance level for blood glucose (p=0.038) and cholesterol (p=0.008). The blood glucose levels of the EG were statistically significant (p=0.037) when this group was compared with the CG in both the pre-intervention and post-intervention surveys. Trend analyses were conducted and compared between those men and women who participated throughout the study (i.e. participation from the baseline to the post-intervention surveys). It was found that cholesterol (p=0.033) and Systolic Blood Pressure (SBP) (p=0.013) were statistically significant when the genders were compared across all phases of the study. Data obtained for the EG in the Follow Up (FU) study six months after the intervention study indicated that the production of legumes had declined (71.8%). This was because the legume intake with a mean (±SD) FGDS of 3.0 ± 2.2 indicated a significant (p=0.000) drop from 5.7 (SD ± 2.56) with DDS from 8.23 (± 1.11) to 8.81 (± 0.47) at p=0.005 significance as determined by the FU survey. It was also found that limited marketing of legumes had occurred, which suggests that the sustainability of legume production and consumption post-intervention by the elderly farmers was a challenge. However, 100.0% of the farmers indicated that they intended to continue their production and consumption of legumes, provided that the constant supply of legumes did not cease. Conclusions Evidence was obtained that the intervention project positively impacted the production and consumption of legumes and that the elderly farmers thus diversified their dietary intake for the better during this phase of the study. However, further investigations need to be conducted to explain the decline in consumption and production in the post-intervention period if support for a healthier lifestyle amongst elderly farmers is to be sustained. The technology to produce legumes with high yields to address food insecurity through more appropriate consumption patterns also needs to be explored in greater depth. Because the two streams of knowledge transfer that involved hands-on training of elderly farmers improved legume production and consumption patterns, this study established a sound foundation on which future studies and intervention strategies for food security amongst vulnerable groups may be built.Item Advanced reliability analysis of road-slope stability in soft rock geological terrain(2023-05) Sengani, FhatuwaniMost of the national, regional, and local roads in Limpopo Province have been developed through a rugged topography and artificial slopes have been created with loose rocks scattered across the slopes as a results road slope instability is the common challenge. The objective of this research study is to conduct an advanced reliability analysis of road-slope stability in soft rock geological terrain using the national road (N1) and its tributary (R71) as case studies. Limit analysis, limit equilibrium, finite element methods, finite difference methods, machine learning and GIS-based tools have been used for this purpose. Meanwhile, the accuracy classification chart of limit equilibrium methods in homogenous slope and a new method for predicting the stability of slope in multiple faulted slopes were developed. The reproduction of failure evolution of slope instability was also performed, followed by reliability analysis of the slope based on probabilistic analysis. Lastly, an integrated approach to slope stability assessment based on machine learning, geographic information systembased tools and geotechnical methods was presented. To achieve the above, field observations and measurements, structural mapping, limit equilibrium, limit analysis, Monte Carlo simulation, fuzzy inference analysis, and GIS digitization and analysis were performed. Software packages such as SLIDE, FLACslope, Optimum 2G, DIPS, RocLab, and ArcGIS, were used. The accuracy classification chart for Limit Equilibrium Methods LEM), a new method for performing stability analysis in multiple faulted slopes, reproduction of failure evolution of slope was developed. Monte Carlo simulation was established as the most reliable and effective technique to analyze slope stability. The steepness of the slope, rock and soil properties, extreme rainfall and geological features were demonstrated to influence slope instability based on an integrated approach as stated above. From the above-mentioned major findings, it was concluded that the developed accuracy error classification chart of LEMs and the new method of slope stability in multi-faulted slopes are useful. Though the reproduction of failure evolution of slope was successfully achieved, for material to flow for a longer distance, high kinetic energy and more shearing of material are expected to take place during this process. It is recommended that other sophisticated methods be utilized to expand the results.Item Advancing peace building programs to counter violent extremism messaging in Sidi Moumen District, Morocco(2023) Khebbaz, Soufiane; Kaye, Sylvia Blanche; Harris, Geoffrey ThomasDigital platforms and communication tools have transformed the way we seek information and interact with others. Extremist groups are effectively using media to spread their ideas, propagate hate, and mobilize youth. This research examines the role of new media in countering violent extremism, preventing youth radicalization and fashioning political and religious discourse throughout the implementation of the “Youth Leaders for Peace” project. Youth from marginalized urban areas of Casablanca in Morocco were engaged in a participatory action research utilizing the power of new media and technology to build peace, deliver impactful messages, and influence positive change in both online and offline spaces. They worked with civil society organizations to identify, engage, and explore issues critical to the effective use of new media to enhance youth participation in political and civic life in their community. Activities were designed and implemented to encourage marginalized urban youth to participate constructively in countering violent extremism using dialogues about the principles and mechanisms of democracy, civic engagement, political participation, peaceful coexistence, and constructive conflict resolution.Item Anaerobic co-digestion of agricultural biomass with industrial wastewater for biogas production(2021-03-26) Armah, Edward Kwaku; Chetty, Maggie; Deenadayalu, NirmalaWith the increasing demand for clean and affordable energy which is environmentally friendly, the use of renewable energy sources is a way for future energy generation. South Africa, like most countries in the world are over-dependent on the use of fossil fuels, prompting most current researchers to seek an affordable and reliable source of energy which is also,a focal point of the United Nations Sustainable Development Goal 7. In past decades, the process of anaerobic digestion (AD) also referred to as monodigestion, has proven to be efficient with positive environmental benefits for biogas production for the purpose of generating electricity, combined heat and power. However, due to regional shortages, process instability and lower biogas yield, the concept of anaerobic co-digestion (AcoD) emerged to account for these drawbacks. Given the considerable impact that industrial wastewater (WW) could provide nutrients in anaerobic biodigesters, the results of this study could apprise decisionmakers and the government to further implement biogas installations as an alternative energy source. The study aims at optimising the biogas production through AcoD of the agricultural biomasses: sugarcane bagasse (SCB) and corn silage (CS) with industrial WW sourced from Durban, KwaZulu-Natal, South Africa. The study commenced with the characterisation of the biomasses under this study with proximate and ultimate analysis using the Fourier transform infrared spectroscopy (FTIR), the thermo gravimetric analysis (TGA), the scanning electron microscopy (SEM) and the differential scanning calorimetry (DSC). The untreated biomass was subjected to biochemical methane potential (BMP) tests to optimise and predict the biogas potential for the selected biomass. A preliminary run was carried out with the agricultural biomass to determine which of the WW streams would yield the most biogas. Among the four WW streams sourced at this stage, two WW streams; sugar WW (SWW) and dairy WW (DWW) produced the highest volume of biogas in the increasing order; SWW ˃ DWW ˃ brewery WW > municipal WW. Therefore, both SWW and DWW were selected for further process optimisation with each biomass. Using the response surface methodology (RSM), the factors considered were temperature (25-55 °C) and organic loading rate (0.5-1.5 gVS/100mL); and the response was the biogas yield (m3 /kgVS). Maximum biogas yield and methane (CH4) content were found to be 5.0 m3 /kgVS and 79%, respectively, for the AcoD of CS with SWW. This established the association that existed among the set temperatures of the digestion process and the corresponding organic loading rate (OLR) of the AcoD process operating in batch mode. Both CS and SCB have been classified as lignocellulosic and thus, ionic liquid (IL) pretreatment was adapted in this study to ascertain their potential on the biogas yield. Results showed that the maximum biogas yield and CH4 content were found to be 3.9 m3 /kgVS and 87%, respectively, after IL pretreatment using 1-ethyl-3-methylimidazolium acetate ([Emim][OAc]) for CS with DWW at 55°C and 1.0 gVS/100mL. The IL pretreatment yielded lower biogas but of higher purity of CH4 than the untreated biomass. Data obtained from the BMP tests for the untreated and pretreated biomasses were tested with the existing kinetic models; first order, dual pooled first order, Chen and Hashimoto and the modified Gompertz. The results showed that for both untreated and pretreated biomass, the modified Gompertz had the best fit amongst the four models tested with coefficient of correlation, R 2 values of 0.997 and 0.979, respectively. Comparatively, the modified Gompertz model could be the preferred model for the study of industrial WW when used as co-substrate during AcoD for biogas production. The study showed that higher biogas production and CH4 contents were observed when CS was employed as a reliable feedstock with maximum volume of the untreated and pretreated feedstock reported at 31 L and 20 L respectively.Item Analysing consumer product preferences for selected hedonic and utilitarian shopping goods in Durban(2019) Kamwendo, Andrew Ronald; Maharaj, MandushaThe retailing environment has shown that consumer purchases are dependent upon the consideration and subsequent evaluation of product attributes. As such, retailers have sought to investigate the sales affinities that exist between products. Given that consumer purchases are goal driven, researchers have investigated consumer purchases for goal derived product categories (utilitarian and hedonic products). The aim of this study was to investigate product attribute preferences for the establishment of a consideration set of selected hedonic and utilitarian cross-category shopping products in Durban. The quantitative study design based on a cross-sectional descriptive survey was conducted in two sequential phases. The study population consisted of consumers within the city of Durban. The study sample of 444 students selected from the Durban University of Technology, Mangosuthu University of Technology and the University of KwaZulu-Natal. Phase one of the study sample consisted of 231 respondents while Phase two sample was 213 respondents. Research respondents were chosen using convenience sampling. Quota sampling was also used to select respondent belonging to four generational groups. Respondents were purposely selected based on their capacity to give meaningful information relevant to the study. Two separate, self- developed instruments were used in each phase. The Cronbach alpha test was conducted to test for reliability of the first instrument. The results indicated acceptable, consistent scoring patterns for the sections of the research instrument. Respondents rated the importance of skincare and clothing detergent product attributes during the first phase. The findings of phase one of the study revealed that respondents classified skincare and clothing detergent products as slightly and moderately utilitarian, respectively. The study also revealed that the consideration of clothing detergents and skincare products is predominantly utilitarian in nature. No significant differences were found in the respondents rating of skincare and clothing detergent attributes. Product attributes valued by the consumer were found to be important to the consideration of clothing detergent and skincare product categories. The findings from the first phase of the study were used to develop questions used in the second phase of the study. Through the use of conjoint analysis techniques, skincare and clothing detergent product profiles were identified and ranked by respondents in their order of preferences. Pearson’s and Kendall’s tau correlation coefficient was used to validate the findings of phase two. Phase two of the study revealed that for clothing detergent products, product form is the most important attribute followed by product effectiveness. It is important to note that significant differences were found in the respondent's preferences for product attributes in terms of the respondent's demographics. For clothing detergents, significant differences were found in terms of respondents preferences for the price, scent, size and product form of clothing detergents. For skincare products, durability was the most important attributes followed by the brand of skincare products. In terms of demographics, significant differences were also found in the respondents preferences for skincare product attributes. The findings of the study are limited due to the low response rate among older respondents. Sampled respondents do not represent the population distribution in the city of Durban. The majority of respondents were unemployed students, therefore the findings of the study cannot be generalised. The findings of the study may also be limited due to the broad nature of the purchasing goals as well as the product categories. Consequently, generalised product attribute preferences were obtained. Therefore, future studies may benefit from narrowing the development of narrow purchasing goals and investigating subcategories. This study is the first to use conjoint analysis techniques to measure product category attribute preferences in South Africa. The study enhances to the existing body of knowledge in the South African retailing and marketing environment. The study has produced theoretical and practical contributions to the management of product categories offered by retailers. Moreover, the model proposed by the study simplifies the category management process enabling a retailer to simplify the investigation of consumer category preferences. Future studies should also test the model using other product categories and a larger population sample.Item Analysing the influence of operations management as an approach to sustaining effective corporate governance in the public health sector : a case study of the provincial department of health(2023-05) Mthembu, Nozipho Elsie; Dlamini, Bongani InnocentOperations management has gained considerable attention in the corporate world and establishment due to its perceived benefits. It assists in the effective management function of controlling and supervising of services and people. With efficient operations management, people such as nurses, physicians and other healthcare personnel can provide attentive services. In light of the effect of operations management, the objectives of the study were to determine whether executives and health representatives can engage in planning that creates the highest level of efficiency within the organisation; establish if the management exercises control that can promote rational decisions; determine whether, through the operational skills and exposure, the management can direct operational resources towards achieving the best efficiency; establish whether the executives and their subordinates can recognise the factors hampering OM and their method of corporate governance, and assess the extent to which health representatives can expedite the efforts of OM to implement effective corporate governance. For this study, simple random sampling was applied to select required respondents from the KwaZulu-Natal health care units and centres. The 259 responses received were accepted as the sample size of this study. Data collected were captured and analysed on Statistical Package of Social Sciences (SPSS) v26.0 to yield descriptive and inferential statistics. The most important outcome of the study was that the healthcare workers referred to the fact that the management function of planning, organising, controlling, supervising, staffing, coordinating and leading were all very valuable in setting up and operating a successful business. The issue that surfaced from the respondents was that the operatives were not committed to the ethical code that direct their operations, even though some of them did endeavour to embrace transparency, accountability, fairness, teamwork, risk management and integrity in their line operations and mode of governance. The main recommendation that is made here is that healthcare leaders and operatives must be enlightened with the importance of an ethical code to maintain effective corporate governance. This could also be a path for further research.Item Analysing visual culture in selected Pentecostal church advertisements in Nigeria : a case study(2019) Agbede, Grace Temiloluwa; Makombe, Rodwell; Mheta, GiftUsing a multimodal framework, I analyse and appraise discursive and visual elements used in billboard and poster advertisements by Pentecostal churches in Nigeria. Pentecostalism is one of the most rapidly growing movements in Nigeria with approximately 40 million adherents. It is also amongst the most radical denominations which divorces followers from the cultural and spiritual ties which bind them to African societies. Some scholars believe that the phenomenal growth of Pentecostal churches in Nigeria poses a challenge to mainline churches in the country. This is why it is important for academic studies to be undertaken to investigate this movement’s strategies of disseminating the gospel. The study employs a qualitative case-study approach to examine the language (written and visual) of church advertisements in Nigeria. Since Christianity is a belief system based on Biblical teachings, this study also investigates how the Christian belief system manifests itself in the language of advertising. Purposive sampling was employed, and data were collected from posters and billboards. The linguistic and visual elements of the selected data were analysed in relation to the cultural context of church advertising in an attempt to determine the role of such sociocultural influences on communication. The study shows that Pentecostal churches employ different strategies to convey their messages to target audiences. These include the use of extensive visual multimodal techniques; brevity (fewer words and more visuals); prophet-centrism; problem-solving as attraction; Biblical allusion; use of sociolinguistic features; the exclusion of women as advertisers; and the use of computer language. Importantly, as a new contribution to knowledge, the study proposes an Afrocentric model for analysing visual culture in church advertising – a model which is a first of its kind. The Bible and Jesus Christ, as focal points for Christian belief, constitute the foundation of church advertising. Other strategies for advertising derive from this foundation, although each advertisement differs depending on how each church and/or man of God interprets specific Biblical teachings.Item An analysis of attitudes, behaviour and perceptions of water use within urban households in the city of Durban(2023) Banoo, Ismail; Dorasamy, NirmalaSouth Africa is facing increasing water demands to meet the needs of a rapidly growing and urbanising population, including an urgent need for sustained economic growth. At the same time, climate change is driving the country towards a warmer and drier climatic future, with predicted longer droughts and intense floods. Climate change will result in reduced water availability to meet South Africa’s water demands of the future. This study addresses the urban water demand management challenge by focussing on the attitudes, behaviour and perceptions of urban households towards their water consumption, in a search for ways in which domestic demand for water may be substantially reduced. The analysis reflects the attitudes and perceptions of City of Durban urban dwellers in a period when water use restrictions are common across the country. Several national, provincial and local government calls have been made for immediate researched solutions for reducing urban water demand in South Africa (SA). The research study has brought to fore the complexity of competing forces shaping water demand and water use in the context of the socio-demographic composition of households living within different kinds of dwellings, as well as cultural, behavioural and attitudinal aspects of water consumption in City of Durban. In so doing, it aimed to inform public management policy and planning on effective ways to reduce water consumption and identify alternative and complimentary solutions towards effective water demand management. The essential questions the research addressed was to what extent do two key dimensions of urban structure - built form and the socio-behavioural characteristics of household behaviour, influence the pattern of water consumption across the Durban metropolitan area. Additionally, the study also investigated the extent to which people understood water-saving as an environmental concept and the need to conserve the natural resource, including what urban water users believed were the most effective water-saving habits, technology interventions and communication methods with water services authorities.Item An analysis of communication tools employed for HIV/AIDS education by student support services at universities in KwaZulu-Natal(2018) Nchabeleng, Ntheno Lentsu; Rampersad, Renitha; Dorasamy, NirmalaHIV/AIDS remains a global health crisis. In sub-Saharan Africa, young people continue to be disproportionally affected by HIV/AIDS. While access to antiretroviral (ARVs) is an important factor in the success of HIV/AIDS treatment, socio-cultural factors continue to exacerbate the spread of HIV/AIDS particularly among young people. This has necessitated the need for comprehensive strategies to be designed in order to address contextual factors that undermine HIV/AIDS prevention efforts for young people. The Higher Education HIV and AIDS Programme (HEAIDS) exists to address HIV/AIDS related challenges and to manage HIV/AIDS programmes in Higher Education institutions (HEIs) in South Africa. Despite efforts to mitigate the spread of HIV/ADS among university students, students continue to engage in risky sexual behaviour. Using the Interactive Model of Communication, Behaviour Change Communication (BCC) and the Health Belief Model (HBM), this study analysed the communication tools employed for HIV/AIDS education by student services at four public universities in KwaZulu-Natal. A mixed method approach, consisting of a questionnaire and semi-structured interviews were employed to obtain data from 474 university students and 24 health care providers to assess the communication tools utilised in HIV/AIDS education at HEIs. Findings revealed that university students are well informed about HIV/AIDS; however, students’ health seeking behaviour remains poor. Key findings highlighted that students’ reception and interpretation of HIV/AIDS messages are embedded in their autobiographical and socio-cultural circumstances. Thus, in order for HIV/AIDS communication strategies to be effective in influencing positive sexual behaviour among university students, there is need for an assessment of their autobiographical and socio-cultural circumstances in order to understand how students receive and interpret HIV/AIDS messages.Item An analysis of competent board governance : the case of eThekwini Metropolitan Municipality(2022-11) Fuchs, Jody Moses; Mgutshini, TennysonBackground: Governance quality research in South Africa is limited despite evidence that it is needed. Ineffective and unethical governance is a major concern internationally. South Africa’s sustainable development agenda depends on the quality of public and private sector governance, as well as its impact on the socio-economic prosperity of the nation. Research on the continuous improvement of governance is imperative. Purpose: The purpose of the study was to analyze contemporary corporate governance quality as relevant to determining institutional value and formulate a valid measure that reliably frameworks competent Corporate Governance. Method: The exploratory sequential mixed method study utilized both purposive and systematic sampling approaches to identify 97 participants who met the required characteristics to inform the study. Semi-structured interviews followed by a survey were conducted to generate data from practicing local government elites in the eThekwini Metropolitan Municipality in the Kwa-Zulu Natal Province of South Africa. The interviews were digitally recorded, transcribed, and anonymized with consent from participants. The survey data was collected electronically and processed using SPSS version 27. Qualitative and quantitative data was analyzed using directed content analysis, thematic analysis and exploratory factor analysis. Results: The findings revealed that out of the 23 identified indicators, stakeholder governance has the highest positive relationship with competent governance. Local governance elites are subjected to the same agency dilemmas as found in private sector directors, but in this case, it is due to the conflicting political-administrative interests that prevail. Furthermore, they are difficult to physically access because of their busy calendars and decentralized locations. More importantly, results indicate leadership is undergoing a profound shift towards competent representation by stakeholders, with stakeholders and for stakeholders. Implications for Practice: It is anticipated that knowledge obtained from the results of this research will be implemented to improve public and private governance quality. It is evident that, by using a stakeholder-integrated approach to Corporate Governance, value creation for stakeholders is more likely to result. The proposed model and implementation guidelines were developed to guide governance practitioners. Key Contributions Made by the Study: The ontological and epistemological domain of governance has been extended to add value to the existing body of empirical knowledge. Additionally, the development and use of the proposed model derived from this research can empower public and private sector corporate governance professionals to create more value for stakeholdersItem Analysis of consumption patterns and their effects on social cohesion from a Zulu cosmology perspective(2017) Lombo, Sipho; Msweli, PumelaUsing historic and ethnographic data collected from KwaZulu-Natal, this study examines food consumption from the Zulu Cosmology epistemic point of view. The study highlights as a prosocial behaviour that reduces the importance of self in favour of pro social norms of sharing and selflessness. In other words, personhood is understood as a process and the product of interconnectedness experienced in social spaces. Pro-social behaviour is therefore seen as a determinant of harmonious and social cohesive communities. The study concluded that social cohesive communities develop a set of cultural protocols and boundaries that reward prosocial norms and punish antisocial behaviour. Social cohesion as a concept was also found to be inseparable from the notion of shared values, identities and norms. The study delved deeper and found that the land, the livestock and the cultural rituals to honour the living and the dead defined a unique interconnectedness of the Zulu person to his culture. Eating and eaten products were part of a uniting culture that linked a Zulu man, woman, girls, old men and women to other people, their animals and their land. Zulu people lived for, and with, other people in peace. No man or family would go hungry. Immediately that becomes known, another man would give the destitute man a few cattle to start his own flock and feed his family. This and other eating rituals contributed to a strong, peaceful and social cohesive nation of King Shaka ka Senzangakhona. On the basis of the understanding of the cultural rituals, their link with the land and animal the study concluded that land restitution and agrarian policies can be enhanced by taking into consideration their need for land to cultivate vegetables and fruits that have cultural meaning, policies that enable to have livestock as well as space to practise their culture. The study is envisaged to inspire social welfare and community development policies that instil the prosocial values of Ubuntu and interconnectedness.Item Analysis of media frames in femicide : an action research of print and broadcast media in Lesotho(2021) Ramakoele, Mosiuoa Joseph; Kaye, Sylvia Blanche; Harris, Geoffrey ThomasWomen abuse by in Lesotho is pervasive and it is normalised and sanctioned by culture. The status of women in Lesotho has forages been that of a perpetual minor where their participation and representation were not a mater of contention nor a prerequisite in any social discourse. The laws of Lerotholi that uphold marital powers were overtaken by events from 2006 when the Equality of Married Person's Act 2006 (abolished marital power) and the Land Act 2010 (women to hold tenure) were passed. Logical expectation would be that gender-based violence and femicide will tremendously decline but violence and femicide are still ongoing. Media is a strategic ally but sadly, in Lesotho, the media is an auto-pilot due to a lack of key legislative frameworks such as the Media Policy and Media Act. The purpose of this study is to examine media frames of intimate partner femicide. The research was qualitative and it had an action research design with the aim of improving media capacity on framing intimate partner femicide.Item An analysis of policy impact and stream water quality practices on knowledge, attitudes and behaviour toward stream restoration practices in Umlazi Township, KwaZulu Natal, South Africa(2022-05) Xaba, Ntokozo Amanda; Mgutshini, TennysonBackground: Environmental knowledge and environmental policies influence behaviour change towards environmental-policies adherence. Rivers in Umlazi are one of the most polluted rivers in South Africa which results in reports of death resulting from illegal dumping. There is limited understanding of how policy and stream water quality influence people’s environmental knowledge, attitude and behavioural practice. Purpose: The aim of this study was to determine policy impact on knowledge, attitudes and behaviour toward stream restoration practices in Umlazi Township, KwaZulu Natal, South Africa Methodology: A sequential mixed method design was used in this study. Interviews and focus group discussions were used to collect data from the municipality and community organisations under exploratory design. A survey on community members of Umlazi validates the interview and focus group findings. Results: Altering physical and natural environment as part of Social Ecological Model (SEM) and improving living conditions of the citizens can be conducted by the government to yield better public health outcomes. Beta coefficients (0.168) for policies findings suggest policy impact has biggest influence in predicting behavioural change towards stream restoration and in decision making than attitude and knowledge. Even though there was lack of proper knowledge on stream water quality testing, poor attitude towards stream restoration practice was highlighted throughout the study. Citizens’ behaviour and attitude instead highlighted social disapproval towards clean stream management and 76.3% highlighted concerns of children being more vulnerable to health and safety risks. Key Contributions Made by the Study: The study proposes a model that suggests that sustainable management of river ecosystems requires a stronger inter-disciplinary approach and reclaiming the ‘water sector’ from the margins to the centre of policymaking.Item An analysis of quality culture and quality management practices in selected South African pharmaceutical organisations(2019-01) Swartz, Bronwyn Claudia; Singh, ShaliniSouth African pharmaceutical organisations struggle to compete with their counterparts in other countries. To overcome this challenge, a suitable Operational Excellence (OpEx) strategy in their manufacturing environment can improve the quality of pharmaceutical products and encourage economic growth in South Africa. This study examined the contribution of a Quality Culture on OpEx in selected pharmaceutical organisations. The objective of this study was to develop a conceptual Model of Quality Management Practices supported by Quality Culture, for Category A pharmaceutical manufacturers in the South African Pharmaceutical Industry, to promote OpEx. This study followed a two-phase sequential embedded mixed method approach. Statistical results were derived from the analysis of quantitative data from a questionnaire which used a census sample. Thereafter, a qualitative phase included an in-depth exploration of a smaller purposefully selected sample of individuals. The sample size of the pilot study was one manufacturer while the main study target population consisted of 30 pharmaceutical manufacturers. Internal validity (reliability) was assured by Cronbach’s alpha in the quantitative phase for both the pilot and main study. External validity was assured through the use of a standard instrument in the pilot study and main study. Data saturation and peer review assured validity in the qualitative phase of the pilot and main study. Ethical clearance for this study was granted through DUT’s institutional channels. Results of the quantitative phase of the main study (n=17, response rate 57%) found a significant regression relationship (68%) between successful Quality Management Practices and the Quality Culture in pharmaceutical organisations. Quantitative analysis statistically confirmed the suitability of OpEx dimensions for the Model and established a correlation between these OpEx dimensions and four important organisational culture types namely: clan culture, hierarchical culture, adhocracy culture and market-driven culture. Results of qualitative data analysis (n=3) indicated that an appropriate blend of culture types supports OpEx in the South African pharmaceutical industry. Based on these findings, an OpEx Model was developed for South African pharmaceutical manufacturers. This study recommends that the OpEx model be adopted by South African pharmaceutical manufacturers to cultivate an appropriate blend of organisational culture types, within their overall Quality Culture. This will support and enable effective Quality Management Practices and OpEx. A limitation of the SA Pharma OpEx Model developed was that it lacked a financial component. Future research should include the financial component to expand on the SA Pharma OpEx Model.Item An analysis of tacit knowledge sharing behaviour, within a social capital framework, in a business environment of a South African, University of Technology(2014-05-21) Smith, Carol; De Beer, Marie; Mason, Roger BruceThis thesis integrates social capital and ‘reasoned action’ theory to construct a theoretical model for investigating the factors which predict an individual’s intention to share tacit knowledge in a University of Technology. It utilizes Nahapiet and Ghoshal (1998: 243) definition and conception of social capital. They define social capital as “the sum of the actual and potential resources embedded within, available through, and derived from the network of relationships possessed by an individual or social unit”. This study examined tacit knowledge sharing behaviour (i.e., knowledge that is shared between individuals) within the context of social capital. The specific type of tacit knowledge that is being studied relates to work experience ‘know-what’ and ‘know-how’. ‘Know-what’ refers to the basic mastery of a discipline that professionals achieve through education and training. ‘Know-how’ refers to procedural knowledge about a business process and the individual’s capability to perform an action with an understanding of why the action is appropriate in the particular context, (i.e., action skill or applied competence). Specifically, this study examines the relationship between the structural, relational and cognitive dimensions of social capital and the individual’s attitude towards the sharing of tacit knowledge. It further examines the relationship between the individual’s attitude towards tacit knowledge sharing, their perceived norms and perceived behavioural control over the sharing of tacit knowledge (mediating variables) and their intention to share tacit knowledge. It is a case study which consists of a mixed methods research design, incorporating nine research interviews and five hundred and fifty four self administered questionnaires. The theoretical model is examined using structural equation modeling (SEM) and as a result of the findings, the initial model is revised into a set of theoretical models, which are tested using SEM and found to be consistent with the data (i.e., a good fit). The direct, indirect and total effects of the identified predictor (social capital) and mediating variables (‘reasoned action’) on the individual’s intention to share tacit knowledge, in each model, is examined and the results are presented. Each dimension of social capital is found to be significant for predicting the criterion variable ‘attitude towards tacit knowledge sharing’. The individual’s attitude towards tacit knowledge sharing is found to be highly significant for predicting the individual’s intention to share tacit knowledge but the ‘reasoned action’ variables are found to be not as significant, particularly perceived behavioural control over the sharing of tacit knowledge. The results of this study enrich our collective understanding regarding social capital and tacit knowledge sharing behaviour.Item Analysis of the efficiency levels of the manufacturing sector in Zimbabwe(2018-08) Damiyano, David; Dorasamy, Nirmala; Lekhanya, Lawrence MpeleIdentifying the best level of efficiency within firms and determining efficiency drivers and barriers is the main issues in efficiency theory, as the use of efficiency scores is believed to have an important influence when crafting efficiency models in the manufacturing sector of an economy. Using input-output data from developed economies and blend it with financial ratios will salvage decimation in any sectors of the economy. This study analysed the efficiency levels of the manufacturing sector in Zimbabwe. The manufacturing sector is one of the most significant pillars of the economy due to its contribution to the Gross Domestic Product (GDP), export earnings, employment levels and investment opportunities. The two efficiency orientations namely Output-Orientation and Input-Orientation were considered to determine the barriers and the drivers of efficiency in Zimbabwe’s manufacturing sector. The underpinnings of the efficiency measurement was guided by Duality theory and approaches to efficiency measurement, namely the production function approach and the cost function approach. Applying both descriptive and non-parametric Data Enveloping Analysis (DEA) statistics, and a hybrid of cross sectional and longitudinal quantitative surveys, primary data from questionnaires, and secondary data from the Zimbabwe Stock Exchange financial statements, were utilized. The sample size used was 21 firms from each of the 10 manufacturing sub-sectors. Using the primary and secondary data, the study, in addition, the study calculated the efficiency scores for each firm in the 10 manufacturing sub-sectors, average efficiency score for each sub-sector and the overall efficiency score for the Zimbabwe’s manufacturing sector. This allowed for firm efficiency comparison and sectorial efficiency. The sectors were analysed under the assumptions of constant returns to scale (CRS) and variable returns to scale (VRS) in line with the study objectives. Using Output- Orientation and Input-Orientation there was certainty that inefficiencies in Zimbabwe’s manufacturing sector is a result of both input excesses and output shortfalls, the slacks-based measure was be used. This slacks-based measure was able to identify and assign the magnitudes of barriers and drivers of efficiency in each sub-sector and the whole manufacturing sector in Zimbabwe. The input variable which is a major driver of efficiency in the manufacturing sector is costs of material, both under CRS and VRS. The output variable which is a major driver of efficiency in the manufacturing sector is the sales, both under CRS and VRS. The input variable which is a major barrier to efficiency in the manufacturing sector is cost of services, both under CRS and VRS. The output variable which is a major barrier to efficiency in the manufacturing sector is the level of value- addition in manufactured products, both under CRS and VRS. The study found that average efficiency score for Zimbabwe’s manufacturing sector is 67.1% under CRS and 80.2% under VRS. It can be deduced that 34.9% of DMU in the whole manufacturing sector are efficient under CRS and assuming VRS, 52.5% are efficient. Combining the DEA results will better inform the government on sectorial and national policies to effect and prepare the best efficient model which will favour Gross Domestic Product (GDP), export earnings, employment levels and investment opportunities. These efficiency results can be used by management and government as an assessment tool to rank firms’ efficiency performance based on sector-by-sector, input-by-input and output-by-output. Given that efficiency ratios obtained differs from the financial ratios from financial statements, this study offered hybrid disclosure of efficiency ratio and conventional financial ratio as a solution to decimation of the Zimbabwe’s manufacturing sector tracking.