Research Publications (Accounting and Informatics)

Permanent URI for this collectionhttp://ir-dev.dut.ac.za/handle/10321/212

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Adoption of smart traffic system to reduce traffic congestion in a smart city
(Springer Nature Switzerland, 2023) Aroba, Oluwasegun Julius; Mabuza, Phumla; Mabaso, Andile; Sibisi, Phethokuhle
Cities across the world suffer significantly from traffic congestion. Governments are trying to harness the power of today's computing, networking, and communication technologies to build system that can improve the efficiency of current road traffic and conditions. The study investigated the purpose efficiencies of intelligent system to assess their performance. Considering the findings, it can be said that traffic flow forecasting (TFF) possibilities are numerous, involve a variety of technologies, and can significantly reduce most traffic issues in smart cities. The studies were later evaluated to find similarities, content, benefits, and disadvantages of traffic congestion. By applying the project management tools such as the performance metrics and SQERT model were used to evaluate and prioritize the state-of-the-art methods. A classical model was proposed to improve upon and determine the traffic dangers that affect road users and aggregate the information about traffic from vehicles, traffic lights, and roadside sensors. These on-road sensors (ORS) performance are used for analyses such are vehicle classification, speed calculations, and vehicle counts.
African women entrepreneurs and COVID-19 : towards achieving the African Union Agenda 2063
(AOSIS, 2022-01-01) Anwana, Emem O.; Aroba, Oluwasegun Julius
Research on the challenges facing African women entrepreneurship and the impact of the coronavirus disease 2019 (COVID-19) pandemic is scant. This article explored the challenges and the impact of COVID-19 on African women-owned businesses and the effect thereof on the 17th goal of the African Union (AU) Agenda 2063. African women entrepreneurs experience many social inequalities, ranging from cultural norms to family to legal and regulatory measures to accessing finance. The COVID-19 pandemic exacerbated these challenges as many African women entrepreneurs have been forced out of business because of measures taken by African governments to halt the spread of the disease. The article reviewed current literature on African women entrepreneurs and the impact of the COVID-19 pandemic using two databases and is based on a total of 104 published articles. The article provided a foundation for post-COVID-19 policy directives in Africa. The authors recommend measures to mitigate these challenges and discuss strategies for policymakers to re-position African women entrepreneurs for the post-COVID-19 era towards achieving AU Agenda 2063 and realising the Africa we all want. Contribution: The study aligns with the United Nations Sustainable Development Goal of ending poverty in Africa and the AU Agenda 2063 goal of achieving gender equality and empowerment of all women and girls to achieve the Africa we all want.
Assessment of user authentication risks in a healthcare knowledge management system
(The Clute Insitute, 2015) Adekanmbi, Oluwole; Green, Paul
Risk management is a concept which has becomes very popular with a number of national and international businesses. Many companies often establish a risk management procedure in their projects for improving performance and increasing profits. Projects undertaken in the construction sector are widely complex, often having significant budgets; therefore, reducing risks associated with projects should be a priority for each project manager. Patient information security has become a matter of interest to healthcare professionals, governments and researchers worldwide. This paper proposes a comprehensive risk assessment methodology that provides a decision support tool, directed to a healthcare system, which can be utilized for evaluating risk involved during user authorization and authentication procedures. Within this context, a process technique was implemented to develop a risk assessment model, which is used to derive the relative priorities of the risk factors associated with a healthcare knowledge management system. The study showed risks involved when users are accessing a healthcare system. It proposes a model for assessing each risk occurring during the user authorization and authentication process. The results of the knowledge generated from the risk assessment provide a basis for deriving a system performance that is desirable for evaluating risk.
Bridging the digital divide with changing information literacy methods in post-apartheid South Africa
(Springer International Publishing, 2013) Naidoo, Segarani; Omarsaib, Mousin
This paper reports on a study done at the Durban University of Technology (DUT). The aim of the study was to identify innovative teaching and learning methods that would accommodate the diverse student population in the IL classroom and to recommend guidelines for teaching and learning of IL. The digital divide is defined as the gap or divide between those with access to and skills in information and communication technologies (ICTs) and those without such access or skills. Qualitative and quantitative methods were used. Self-administered questionnaires were administered to 227 students from the Faculty of Health who were engaged in the IL module, Subject Librarians (SL) teaching IL and the Co-ordinator of the IL module from the Centre of Excellence in Learning and Teaching (CELT) at the Durban University of Technology were interviewed. The findings of this study could be applied globally.
Continuing Professional Development opportunities in Information and Communication Technology for academic librarians at the Durban University of Technology
(Stellenbosch University, 2018) Moonasar, Anushie; Underwood, Peter G.
Continuing Professional Development (CPD) is a vital tool for maintaining the skills and expertise of staff, especially with regard to the use of Information and Communication Technology (ICT). There is little information available about the involvement of librarians in South Africa with CPD: this study focused on academic librarians at the Durban University of Technology (DUT) Library, seeking their attitudes towards CPD and its provision. It employed a qualitative approach in its research design. Questionnaires were utilised to collect information from twenty-five academic librarians. Follow-up interviews were conducted with five respondents. The overall study indicated that, although the respondents were aware of the importance of CPD and the impact of ICT on library resources and services, not all of them kept abreast of CPD activities within their field. The respondents believed that the institutions and the professional body, the Library and Information Association of South Africa (LIASA), should work together to encourage and promote CPD activities. By encouraging CPD activities within the Library and Information Science (LIS) sector, the quality of librarianship and service delivery within the LIS would improve. Half of the respondents agreed about the importance of CPD becoming compulsory within the LIS profession and 55% of respondents considered that LIASA had a potentially important role to play in promoting CPD. However, in separate interviews, several respondents expressed doubt about the capacity of LIASA to fulfil this role.
The determinants of financial performance of South African state-owned entities
(PT Keberlanjutan Strategis Indonesia, 2023) Marimuthu, Ferina; Mvunabandi, Jean Damascene; Maama, Haruna
Several state-owned enterprises (SOEs) have severally faced imminent collapse, resulting in various support from the government. This has increased the debt level of the government and the SOEs. The study examined the factors that influence the financial performance of South African SOEs. This study used a quantitative methodology and secondary data of 33 South African SOEs from 1995 to 2017. The data were analysed using a multiple regression model and the GMM estimation technique. The study's conclusions show a statistically significant inverse relationship between capital structure and financial performance. The evidence further showed that government intervention in financial assistance, such as grants, funds, rebates, and subsidies, has contributed to the poor performance of SOEs. The inverse association suggests that the SOEs performance continues to worsen despite government support, which is quite concerning. The results demonstrate that government support is not a sound choice for developing SOEs since it makes management more dependent on it to meet operational needs and seize expansion possibilities. Additionally, the increased use of debt stresses government finances due to the rise in government guarantees. The study concludes that, contrary to the agency theory, leverage does not enhance SOEs' performance, suggesting they should be careful when selecting their capital structure. Finally, the South African SOEs’ performance is being hampered by government support. The findings have several policy implications for the government and the management of SOEs.
Effective administration of university leadership in a selected institution in Durban
(IATED Digital Library, 2015-11) Ngwane, Knowledge Siyabonga Vusamandla; Ngwane, C. N.
University leadership and administration is a critical aspect as it is about the functioning of the entire institution. Effective and efficient administration of the university relies on the principal. Leading proponents encourage transformational leadership, moral stewardship, principal as an instructional leader, and principal as a communicator or community builder. Discovering effective leadership and administration mechanisms can help teach university decision and policy makers to implement leadership development which will lead to improved student achievement. The purpose of this article is to investigate the university senior leadership and its administration in order to improve efficiency and effectiveness holistically. The problem resulting to conducting of this study is the high level of both students and staff demonstrations annually in the selected university, these strikes end up affecting teaching, learning and research within the institution. The underlying question the study intends to address is: “Which factors hinder effective and efficient university administration?” Educational leadership changes from a managerial orientation to promote the significance of concentrating on the learning and teaching process and student success. Educational institution leaders’ competencies are always associated with continuous training and development they receive to make them better leaders. Hence, training and development in university leadership requires a systematic planning which will result to excellent institution education. In order to explain the phenomenon under study better, the Burns transformational theory founded by James MacGregor Burns will be utilised. The positivism paradigm is the philosophy adopted for this study. The survey will be conducted at the Durban University of Technology with the intention to address the question and the objective of the study. The questionnaires will be administered to 30 senior management members within the institution, including the Vice Chancellor and his Deputy, Deans, Directors and HODs.
Effects of total quality management implementation in a manufacturing industry
(Virtus Interpress, 2016) Assensoh-Kodua, Akwesi; Imrith, Ashwin
In today's highly competitive market, the demand for quality is important factor for companies to survive in the ever-expanding global marketplace. The unprecedented pace of globalisation, trade liberalisation, and technological changes in addition to human capital movement in the later years profoundly poses serious challenges for African companies to compete in an open market. African trade liberalisation through the elimination of intraregional tariffs, imposed to serve as a protective barrier to local industries have also worsen the plight of local infant industries. African Free Trade Agreement (AFTA) poses challenges for South African companies as they have to compete with more industralised and older companies. The concept of Total Quality Management (TQM) developed as a result of intense global competition has therefore become a compelling concept for African companies seeking to survive in an uneven grounds of competition. This paper seeks to examine whether the implementation of TQM has effect on LMI in Durban by developing a research model to uncover the barriers and benefits of TQM. A sample population of employees from a manufacturing industry were selected to participate in this study. It became clear that, this study have found a significant relationship between the positions at the manufacturing industry and their opinion of TQM. The Spearman correlation coefficient indicated a significant relationship between TQM and factors such as Management and Commitment Leadership Importance, Work Environment and Culture Importance, Customer Focus Importance, Customer Focus Practice, Resource Management Importance. These findings are in agreement with other studies of scholars that highlights the benefits and barriers of TQM.
Examining the perceived impact of ICT adoption on academic workload and on academic productivity
(IACSIT Press, 2013) Basak, Sujit Kumar; Eyono Obono, Seraphim Desire
In the twenty-first century, the rapid growth of information and communication technologies (ICTs) have brought remarkable societal changes. Nowadays, ICT is becoming increasingly important both in the everyday life and in the education system. It therefore makes sense to examine the impact of ICT adoption on the conduct of academic activities. The aim of this paper is precisely to examine the perceived impact of ICT adoption on academic workload and on academic productivity. This aim is achieved within a theoretical framework on the factors affecting academic productivity. This research was conducted as a questionnaire based survey of 103 academic staff drawn from four Higher Education Institutions in the KwaZulu-Natal province of South Africa. The survey data was analyzed in Statistical Package for the Social Sciences (SPSS) software using a quantitative approach. The results of this survey indicate that ICT adoption has no impact on teaching workload, or on research workload, or on administration workload. No evidence was found on the impact of ICT adoption on academic productivity. This research contributes to new evidence on the possible impact of ICT adoption on academic workload and on academic productivity.
Factors contributing to the successful development and use of mobile digital libraries : a systematic literature review
(Emerald, 2023-03-21) Khomo, Musawenkosi Phumelela; Naicker, Nalindren; Chisita, Collence Takaingenhamo; Rajkoomar, Mogiveny
The purpose of this paper is to review the literature on factors that contribute to the successful development and use of the mobile digital library (DL). This aim will be achieved by reviewing selected journal articles on mobile DLs' successful development and use. This paper argues that the concept of DLs is evolving because of the dynamic nature of knowledge and technological developments in the infosphere. Design/methodology/approach A systematic literature search of journal article factors that contribute to the successful development and use of the mobile DL was accomplished by searching the following databases: Emerald insight, Science directory and Google Scholar. The systematic review was conducted following the preferred reporting items for systematic reviews and meta-analyses guidelines. This study applied Rogers's (1965) Diffusion of innovation theory to unpack the attributes of innovation to unpack contextual factors shaping African conceptions of mobile libraries (m-libraries). The studies reviewed were published from 2016 to 2021. This paper is based on a systematic literature review. This paper uses publicly available literature on the theme of DLs concerning m-libraries. Among the search terms used for the study were: “digital libraries”, “Africa and digital libraries”, “electronic libraries”, “information communication technologies”, “access to information” and “mobile digital libraries”. Findings Reviewed literature indicates that myriad factors can contribute positively or negatively to the successful development and use of the mobile DL. These factors include the degree of staff awareness and understanding of the potential of mobile technologies in enhancing the provision of library services, the availability of relevant digital content, library staff and users’ level of digital and information literacy competencies to navigate digital platforms, user friendliness of DL platforms, material and financial support to access m-libraries, power supply and access to internet connectivity. Practical implications The results from this study will generate knowledge and insight into the factors that affect the development and optimal use of mobile DLs to enhance and widen access to scholarly databases irrespective of time and space. This study will make recommendations that will enable South African policymakers to make informed decisions relating to the factors affecting the development and usage of mobile DLs for enhanced learning, teaching and education. Originality/value Given the growing number of scholarly publications on mobile DLs, this study seeks to discover how such technologies can help enhance learning, teaching and research in higher education. This study’s findings will provide a scientific basis for policymakers and researchers with evidence-based knowledge that raises the value of mobile DLs. It was discovered that if the identified factors are handled well, users can easily access tools, such as databases, electronic journals and online reference tools, and this could improve the quality of teaching and learning.
Factors influencing the adoption of Management Accounting Practices (MAPs) by manufacturing Small and Medium Enterprises (SMEs) in Durban, Kwazulu-Natal
(Allied Business Academics, 2019-11-25) Msomi, Mbali Portia; Ngibe, Musawenkosi; Nyide, Celani John
Globally, manufacturing SMEs have been confronted with transformation, requiring them to be more focused on cost efficiency in order to be more sustainable. This has meant that manufacturing SMEs needed to find different business strategies and approaches to meet this global transformation. Literature shows that the introduction and usage of management accounting practices (MAPs) in manufacturing SMEs can contribute significantly towards their sustainability and meeting the global transformation needs. This paper intended to determine the critical environmental factors influencing the adoption of MAPs by manufacturing SMEs located in Durban, KwaZulu-Natal, South Africa. This study adopted a quantitative research approach using a 5 point Likert scale questionnaire as the data collection instrument. The target population consisted of manufacturing SME owners, managers who were involved in the business decision making. A non-probability (purposive) sampling was used to select the relevant sample size for this study. A total of 80 questionnaires were distributed to the target population with 51 questionnaires being completed and returned. Based on the empirical findings, the study identified that both internal and external environmental factors such as size of the firm, firm age, resources for training needs, technology and government support have a critical influence towards the adoption of MAPs. The study recommended that it is crucial for manufacturing SMEs to identify the most appropriate MAPs which can be embedded in their operations to improve business performance and sustainability.
Forestry Stewardship Council in relation to market accessibility by small scale timber growers : a case in KwaZulu-Natal
(KRE Publishers, 2016) Mtengu, Sizwe; Green, Paul
This paper provides an assessment of the Forestry Stewardship Council in relation to market accessibility by the small scale timber farming in the KwaZibi Area. The market has shown an inclination to buy timber from small scale timber growers, provided they meet the minimum standards of Forestry Stewardship Council certification. However, these growers face a challenge in terms of compliance. The small scale timber growers find themselves being excluded from the forestry stewardship council certification due to certain barriers. A qualitative research method was employed in order to gain a deeper understanding of the problem. The population included small scale growers, forestry development practitioners, buyers and forestry stewardship council consultants. Data were collected from 12 respondents using a purposive sampling technique and analysed using thematic analysis. The study recommends that the forestry industry should look at forming a body that will assist the small scale timber growers with regards to price determination and certification-related issues.
The impact of technology in expediting learning
(ACM Digital Library, 2019-12-21) Ramraj, Upaasna; Marimuthu, Ferina
Technology and its tools have had a major effect on higher education and are set to continue. This simply cannot be ignored, as growth in Information and communication technology (ICT) is soaring. The advent of online learning, as a tool, has generated unlimited learning opportunities to intensify the educational landscape, by accelerating educational output. The digital native is fervent on the transition from traditional teaching methods to the use of digital tools in enhancing learning. This paper provides an account of the impact of technology and its tools on education, contributing to teaching and learning in the 21st century, ultimately leading to innovative education. A census survey of a purposive group of educational personnel were employed in the study and the data collection tool was a questionnaire, comprising of both a qualitative and quantitative component. Assuming learner positions, allowed educational personnel to “experience or get the feel” of being educated using technology and its tools. Analysis of data was concluded using a statistical software package (IBM SPSS). The Technology Acceptance Model (TAM) was the identified model for the study, signifying users’ perceived ease of use and perceived usefulness of technology are predictors of user attitude towards using the technology. Results of the study were largely favourable in facilitating the learning process, with constructive feedback on the use of technology-enhanced tools, especially surveys, journals, videos, discussion forums, blogs, concerning and ensuring interactivity as well as an enriched learning experience for all. However, a few respondents were apprehensive on the time management and technical aspects of online learning.
Interplay between capital structure choice and survival and growth of small, medium, and micro enterprises : a South African context
(LLC CPC Business Perspectives, 2019-11-26) Nyide, Celani John; Zunckel, Sharon
It is essential for small, medium, and micro enterprises (SMMEs) to become established, be sustainable and grow. These firms play a vital role in the economy of both developed and developing countries. Empirical studies have acknowledged the contribution of SMMEs to the economy, as well as to the gross domestic product. However, the failure rate of these firms has also been emphasized in the same studies. SMME survival is critical for economic growth, which is measured by increases in profits. Capital structure decisions are significant to the survival and growth of these entities. This study was conducted to examine the interplay between capital structure and SMMEs` survival and growth in a developing economy. A sample size of 103 SMMEs was chosen on a non-probability basis using convenience sampling within the eThekwini area, KwaZulu-Natal, South Africa. The statistical tool used for analysis in this study was the Partial Least Squares Structural Equation Modelling (PLS-SEM) 5.0 software. Capital structure was found to have a significant influence on the growth and survival of small, medium, and micro enterprises. The study concludes that utilizing retained earnings, personal savings, trade credit and funds from friends and family has a significant influence on the growth and survival of the firm. Debt and external equity financing, on the other hand, have an insignificant influence on the growth the firm.
Longitudinal analysis of relationship between entrepreneurial mindset skills training and entrepreneurial knowledge improvement among adolescent girls and young women in South Africa
(2022-12-01) Mvunabandi, Jean Damascene; Marimuthu, Ferina; Maama, Haruna
Motivated by the lack of empirical research on entrepreneurial mindset knowledge training among adolescent girls and young women (AGYW) in South Africa, this article examined the entrepreneurial knowledge among 3584 adolescent girls and young women from four provinces, i.e. KwaZulu Natal, Mpumalanga, Eastern Cape and Western Cape in South Africa. The article also assessed how entrepreneurial mindset and skills training could drive the development and growth of AGYWs mindsets towards entrepreneurship and link them with employment entrepreneurship opportunities. This study adopted quantitative and descriptive research approaches via longitudinal data collection. Secondary data collected using a questionnaire survey during entrepreneurial mindset and skills training from July-October 2021 by the large anonymized not-for-profit organization in South Africa was used for data analysis. Robustness analysis was performed using descriptive statistics using SPSS version 27.0. The findings from the empirical part of this research proved that adolescent girls and young women significantly improved their knowledge entrepreneurially throughout the training. This article contributes to the current body of knowledge as it filled in the gap and contributed significantly to the entrepreneurial mindset skill and knowledge improvement among adolescent girls and young women in South Africa.
Marketing potentials of the social media tools in the banking market of an emerging country
(Virtus Interpress, 2016) Assensoh-Kodua, Akwesi
There are many facts that attest to the pervasiveness of social media applications in the current world of business. This communication medium is replacing the well-known emails and complimenting the likes of short message service (SMS) and instant messaging and chatting. As part of technology, which is revolutionising the way we do business and live, organizations worldwide are gearing up efforts to take advantage of this phenomenon. In South Africa, the story is the same. However, the Banks in South Africa seems to have problems selling this form of communication to their clientele to augment their service delivery. In view of this, the current study aimed to research into social media concept in South Africa, to highlight its trajectory pros and cons, and investigate why it is not being adopted by these clients, in addition to measuring the continuance intention of those who have accepted banking through social media. It was discovered that, social norm (β=0.579), perceived trust (β=0.510) and user satisfaction (β=0.332), in that order, stood out as the most influencing factors impacting on user acceptance and continuance intention (β=0.384) of social media usage for banking. Perceived behavioural control made no significant impact on users to adopt social media for financial services. As the banking industry keeps investing in the marketing potentials of social media tools for banking, in order to gain competitive advantage in customer service delivery, this social media usage could make a lot of difference when well researched into and managed. In some countries, banking customers are able to do their banking through social media sites, but little is known in South Africa (according to research), regarding the usage of this tool for banking purposes.
On the perceived usefulness of the localization of compilers in African indigenous languages
(IJIET, 2013-02) Neves, Momed A. A.; Eyono Obono, Seraphin Desire
There are thousands of languages worldwide but only some of them are flourishing while many face extinction. This leads to a situation where computer graphical interfaces are mostly presented in English even for users from other indigenous languages. This presents a challenge for non-English natives, hence the need for software localization, defined as the presentation of computer graphical user interfaces in non-English languages. The aim of this study was to examine the perceived usefulness of the localization of programming compilers in African indigenous languages. Users’ perspectives were examined in this study through a questionnaire based survey of Information and Communication Technology (ICT) students from universities in the KwaZulu-Natal province of South Africa. These perspectives were analysed in the Statistical Package for Social Sciences (SPSS) software, and it was found that localizing compilers in African languages is perceived as very useful by users, irrespective of demographic, cultural, language, and programming proficiency factors. The contribution of this research resides in the provision of new evidence on the usability of localized software.
Performance appraisal of evolutionary algorithms in river basin management: a review
(Business Perspectives, 2015) Neboh, Nkechi; Adeyemo, Josiah; Olugbara, Oludayo O.
Environmental Management Accounting (EMA) is a broader concept of accounting which uses accounting tools and practices to support company-internal management decision making on environmental issues and its impact on company performance. Research on EMA can be divided into two broad categories: theoretical and empirical studies. The theoretical studies are based on framework that aims to explain the nature of the relationship between economic and environmental performance and the adoption of Environmental Management Accounting in a business environment. The empirical studies follow two lines of research: instrumental studies aim to empirically test the relationships hypothesized in theoretical studies; descriptive studies are intended to examine the factors that encourage the adoption of EMA. This review paper examined the role of MFCA in identifying non-product output (waste) and its impact on an organizations profitability. Various case studies are examined in this article that demonstrates MFCA to be an important environmental management tool to ensure future sustainability of an organization.
Preparing underprepared students for higher education and beyond: the development and implementation of an integrated project
(Taylor and Fancis Online, 2016-02-20) Mungal, Avika; Cloete, Melanie Bernice
A current problem faced in South Africa is that university graduates are weak and underprepared for the work environment. The purpose of this study was to assist students in bridging the aforementioned gap and to ease the transition from theory to practice. The aim of the study was to critically analyse the development and implementation of the integrated project. This study targeted first-year (Extended Curriculum Programme) students, who had been identified as being underprepared for higher education. The factors that initiated the design and development of the integrated project were the South African Qualifications Authority, Critical Cross Field Outcomes and the University of Technology's National Diploma in Cost and Management Accounting exit level outcome, which promote lifelong learning. The integrated project was an authentic assessment which required students to transfer their theoretical knowledge obtained in the classroom to assist small businesses within the community. Academics should be encouraged to use authentic problems in the designing of assessments which will promote student-centredness and lifelong learning. With the continuous engagement of an integrated project, these first-year underprepared students will be better equipped to adjust and excel in the work environment.
An SAP enterprise resource planning implementation using a case study of hospital management system for inclusion of digital transformation
(2023-07-31) Aroba, Oluwasegun Julius; Adefemi Oluwaniyi, Owoputi; Temitayo, Mathew Fagbola
Enterprise resource planning (ERP) system implementation necessitates substantial organizational and technological changes. These will have an impact on system stakeholders with various viewpoints and interests. It is crucial to analyze stakeholders in these situations and others like them to comprehend their attitudes and expectations toward the system. This experience report discusses problems with a medical institution's regular SAP ERP setup. This report includes insights and suggestions based on traditional system experience regarding a project to adopt SAP ERP at a healthcare facility. It ought to be a beneficial resource for all parties participating in the ERP installation process in the public healthcare sector. Many hospitals struggle to implement system analysis programs (SAP) and enterprise system programs (ERP) to assist in their business processes. The SAP ERP System is an integrated and consolidated way of easily flowing information within the organization's department. The authors identified hospitals' failure to implement a suitable SAP ERP system that works under their operations, leading to inefficiencies in their supply chain management process. This study addresses significant operational issues and productivity of the hospital management processes by administering 50 questionnaires and using Cronbach's alpha to analyze the responses. The Cronbach alpha is considered acceptable if the result is above 0.70. Our Cronbach result is 0.77. The benefits and difficulties of using SAP ERP provide a comprehensive review of the operations of Hospital and Healthcare Centre SAP ERP system digital transformations in supply chain management. Furthermore, the authors developed a framework to assist in choosing the proper tracking and transferring of information within the hospital technology that we named hospitec