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Research Publications (Accounting and Informatics)

Permanent URI for this collectionhttp://ir-dev.dut.ac.za/handle/10321/212

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Subject: search.filters.subject.Academic libraries

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    A review of artificial intelligence implementation in academic library services
    (Stellenbosch University, 2024-08-28) Zondi, Nombuso Phamela; Epizitone, Ayogeboh; Nkomo, Ntando; Mthalane, Peggy Pinky; Moyane, Smangele; Luthuli, Mthokozisi; Khumalo, Mbalenhle; Phokoye, Samkelisiwe
    Artificial intelligence (AI) has emerged as a transformative force across various sectors, including academic libraries, offering potential paradigm shifts in operations and patron services. The imperative need for AI in educational library services stems from its myriad advantages in enhancing efficiency and service quality. Despite its promise, the integration of AI within academic libraries faces hurdles such as expertise shortages, infrastructure limitations, financial constraints, and employment concerns. This paper critically seeks to assess AI implementation in academic library services. The aim is to uncover adoption drivers and challenges in AI implementation in academic libraries. This paper conducts a comprehensive literature review to explore implementation of AI in academic libraries. The findings of the study indicate that AI implementation heralds an era of enhanced service delivery, albeit accompanied by challenges, notably in developing countries like South Africa. It also indicates that success hinges on meticulous planning, collaborative teamwork, adequate funding, and proactive promotion. Furthermore, the paper’s findings offer librarians and top management insights into navigating the adoption of AI projects within academic library settings efficiently.
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    Information services for a sustainable society
    (De Gruyter, 2023-07-10) Chikonzo, Agnes C.; Muziringa, Masimba C.; Chisita, Collen Takaingenhamo; Enakrire, Rexwhite Tega; Fombad,, Madeleine C.; Chisita, Collence Takaingenhamo; Onyancha, Omwoyo Bosire; Minishi-Majanja, Mabel K.
    Abstract: At the end of 2019, a novel coronavirus was identified in Wuhan, a city in China. It rapidly spread worldwide, resulting in a global pandemic declaration by the World Health Organization (WHO) on March 11, 2019. The government of Zimbabwe (GoZ) reported its first case of COVID-19 on March 20, 2020, and quickly responded by instituting infection prevention and control measures to prevent the spread of COVID-19. The government encouraged the public to remain in their homes, work from home, practice hand hygiene, adopt physical distancing, and wear face masks in all public places. These measures meant all schools and universities closed for face-to-face contact learning and adopted e-learning. Librarians, as trusted lieutenants for access to quality information working with scientists, have a vital role in combating disinformation. This chapter reports on a qualitative content analysis of posts on COVID-19 on the University of Zimbabwe (UZ) digital platforms. The UZ Library responded with an implementation framework and adapted proven techniques to empower researchers and students with tools to address harmful and false information. The chapter presents the key lessons learned in addressing science disinformation at the peak of the information disorder. The implications of science disinformation to the library practice post the pandemic are explored, along with the impact of the pandemic on staff skills development and service delivery in what has become known as the new normal.