Research Publications (Management Sciences)

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The adoption of innovative approach in research proposal development in the Management Sciences of the Higher Education sector
(International Journal of Special Education, 2022-03-03) Zondo, Robert Walter Dumisani
Several innovative factors transforming higher education provide opportunities of changing its context. This influence the sector to continuously learn new ways of conducting business and introduce innovative methods in its post- graduate research-based teaching. Thus, the future of academia in Higher Education lies in the continuous search for innovative methods of evaluating students’ research proposal. This sentiment underpins the significance of the Research Proposal Evaluation Tool (REPRET). REPRET is a computer-based innovative tool that assists emerging research supervisors (or promoters) in the management sciences in evaluating students’ research proposals effectively. It has built-in functions that provide technical and methodological guides regarding students’ proposals. It assists students in improving the quality of their research proposals, the efficiency of research proposal development, as well as throughput. It is a Microsoft Excel-based tool managed by the research supervisor (or promoter), covers various sections of the research proposal and is compatible with quantitative, qualitative and mixed paradigms. The contribution of REPRET as an innovative tool relies on higher education’s ability to adapt to new processes. REPRET represents an innovative practice in education. It helps the higher educational sector, particularly the management sciences, to achieve competitive advantage and higher performance.
Are higher education institutions positioned to reap the dividends of open education resources? : the case of Durban University of Technology
(The Clute Institute, 2013-09) Van der Merwe, Alexander Dawid
The potential benefits of open education resources (OERs) are well documented in the literature. These include cheaper education, improved equity in respect of educational prospects, greater access to higher education opportunities for non-traditional learners, encouraging new modes of collaborative learning and leveraging public funds by sharing knowledge. So compelling are these advantages that leading universities globally are currently experimenting with new business models calibrated to extract value from educational offerings that, increasingly, will be expected to include free content. In spite of the obvious merits of OERs, the open education movement faces challenges which are rooted significantly in educators' perceptions of these resources. This descriptive case study sought to examine the attitudes Durban University of Technology (DUT) faculty have towards OERs with the aim of gauging their capacity to be actively involved as developers and users of these materials. The study found that in spite of respondents' recognition of the advantages of OERs and even a degree of superficial employment of these instructional aids, there appears to be no real open education ethos at the institution. Evidence of this includes the relatively low level of sharing of content amongst faculty an d the consensus of respondents that there is no institutional support for OER initiatives. The study concludes that for the university to retain its relevance in an evolving educational landscape, it should create a framework that will not only create space for OER projects but should also address the very human need for recognition and acknowledgement that developers of free and open content have.
Can commercialisation address consumer debt in local government : a case of South African metropolitan municipalities
(Taylor and Francis Group, 2023-05-30) Murwirapachena, Genius; Kabange, Martin M.
Consumer debt continues to challenge local government financial sustainability. There is a debate in the literature on whether developing countries should consider commercialising local service delivery. Using data from South African metropolitan municipalities, this study examines the impact of commercialising service delivery on consumer debt. Fixed effects modelling is adopted, and results show that commercialising sanitation increased consumer debt by 22.5 per cent, commercialising solid waste collection reduced consumer debt by 11.9 per cent, while commercialising electricity had no significant impact on consumer debt. These results imply that policymakers should consider the type and nature of public service when deciding its commercialisation.
Challenges for quality primary education in Papua, New Guinea : a case study
(Hindawi Limited, 2011) Rena, Ravinder
There is an urgent need to reform the educational system to achieve universal primary education in Papua New Guinea (PNG). Even after 35 years of independence, PNG has been struggling to educate an estimated 2 million elementary- and primary-aged children and faces numerous challenges in providing Education for All (EFA). This study was conducted in four primary schools of Buma Yong area of Lae district of Morobe Province, PNG. The study revealed that the quality of education has been deteriorated over the past few decades. Many schools in PNG do not have classrooms, teachers, and basic facilities. As a result, the children are losing interest in going to school. The children dropped out of school so as to assist their families in the household and agricultural activities. It also reveals that the dropout rate of girls is more than that of the boys due to the gender disparity in the country. The study recommended that budgetary allocations should be increased so as to improve the infrastructural facilities and encourage the children to attend primary school and thus achieve the Millennium Development Goal/Education For All in PNG.
Challenges of ICT adoption and utilisation in small rural restaurants : a case study of the KwaZulu-Natal Midlands
(AJHTL, 2016) Nkosana, Tenson; Skinner, Jane Phyllida
Information and communication technology (ICT) has become an essential element in the hospitality industry around the world over the past few decades, with particular benefits accruing to restaurant owners. Restaurants within poorer areas, however, often struggle to access the relevant technologies. This article investigates the challenges confronting ICT adoption and utilisation in restaurants in a rural setting. Twelve small restaurants in the Midlands of KwaZulu-Natal, South Africa were investigated. The findings indicate large discrepancies between three groups: the top two thriving businesses; the majority group of middle-level enterprises, which exhibited varying levels of success; and the remaining two restaurants, which were clearly struggling to survive. Their success in adoption of ICT corresponded closely in nearly all instances with these success levels. The challenges to adoption and utilisation of ICT were found to centre on cost, owners’ lack of familiarity with ICTs, and a corresponding lack of ICT skills amongst staff. The inability of imported software packages to suit local needs also emerged as a significant issue.
Change management in the higher education landscape: a case of the transition process at a South African University
(Virtus Interpress, 2016) Govender, Vaneshree; Rampersad, Renitha
The South African Higher Education system in the post-apartheid period had to respond to the various discriminatory practices that existed during the apartheid era. This entailed responding to inequalities in the education system at various levels. With respect to Higher Education there was an imperative to serve society that was based on the principles of equality, equity and inclusivity. One such response was to merge higher education institutions such as ML Sultan Technikon and Technikon Natal to form the Durban Institute of Technology now referred to as the Durban University of Technology (DUT). This paper is concerned with the process of change in the Higher Education context and examines a South African case study. The study was conducted within a quantitative paradigm and the sample population was 400 administrative and academic staff from across the seven campuses. In order to satisfy the research objectives of the study, a self-administered location based survey was distributed and data was analyzed using SPSS. The study revealed that living and coping with change in the work environment is a fact of life for organisations and individuals. The success of any change programme depends on the organisation’s ability to communicate effectively with its employees; therefore internal communication plays a pivotal role in any change programme.
Cluster methodology : the strategy for sustainable local development in the rural communities of South Africa
(2023-05-16) Zondo, Robert Walter Dumisani
Rural communities are making efforts to implement sustainable development initiatives in their regions. However, there is a lack of capacity, specific development strategies, expertise, infrastructure and finance to achieve their developmental goals. These deficiencies disadvantage self-reliant initiatives in rural areas as the development interventions and investments are directed to better-off urban communities. Hence, this paper proposes the cluster approach as a sustainable local development in rural areas of South Africa. Clusters are referred to as the agglomeration of inter-related firms and related institutions. They are employed to show a geographical and a sectoral focus of firms that produce and sell a range of related or complementary goods and services. These firms normally experience the same challenges and opportunities. The clusters are assisted by a spectrum of supportive institutions situated within spatial proximity, including business-related associations, technical or training service providers. Cluster development initiatives that improve access for local firms to local and global markets can have positive poverty impacts that enhance income, employment and the well-being of workers and entrepreneurs within a cluster. This study assesses the influence of the cluster approach on sustainable local development in rural areas of South Africa. It establishes the suitability of clusters as strategic methods for local economic growth for South Africa.
Comparing a hybrid mathematics course with a conventional mathematics course : a case study at a University of Technology
(Kamla-Raj, 2016) Naidoo, Kristie; Naidoo, Richard; Ramdass, K.
This study compares student performance in an undergraduate mathematics education course using a Traditional Learning Model and a Blended Learning Model at the University of Technology. The control and experimental groups consisted of 150 students in each group. Student examination scores from both groups were analyzed quantitatively. A random sample consisting of 40 students, from the Blended Learning Model group, was clinically interviewed and a qualitative analysis was performed. The Theory of Connectivism informed the method used to analyze the data. The quantitative analysis indicates that the students performed better using blended learning. The qualitative analysis indicated that the students preferred the blended learning in terms of resources, communication and collaboration. The study has implications for both curriculum development and pedagogical considerations for the training of pre-service secondary school mathematic teachers in a 21st century undergraduate course at a University of Technology.
Constraints of young prospective tourism entrepreneurs in the semi-rural areas in KwaZulu-Natal
(Africa Journals, 2019-10-17) Mbele, Kwethemba Good-present; Nyide, Celani John
Tourism is increasingly regarded as a potential catalyst for rural economic development. As it stands, the global economic situation and the progress of youth entrepreneurship in developing economies are leaving a lot to be desired. Cultural diversity, level of education, dire market standards, and grim socio-political environments are some of the factors that should be taken into consideration when aiming to create an enabling setting that will open tourism entrepreneurship opportunities for a developing country like South African. This study’s objectives are the investigation of the limitations that prevent young people from pursuing tourism entrepreneurial activities in a semi-rural area. This research was conducted in the Umdoni Local Municipal area, a semi-rural area in KwaZulu-Natal, South Africa. A sample size of 126 respondents from the selected semi-rural area was selected to participate in this study. This was achieved using a snowball sampling technique and the results were analysed using Statistical Package for Social Sciences. The study highlights that inability to secure financial support is one of the primary constraints for the setting-up of a new business. The study also found that youth support structures, such as National Youth Development Agency and the Department of Trade and Industry, that should stimulate and develop tourism entrepreneurship for the youth in the Umdoni Local Municipality area, are not accessible. This research recommends that finance for youth entrepreneurship initiatives in the tourism sector be introduced by financial institutions and access should not be tortuous. Government policies should be examined in terms of their effectiveness on entrepreneurship establishment, as well as their regulatory burden on new start-ups.
Consumer perspective of financial technology and digital personal banking in South Africa : a literature review
(Sprint Investify, 2023-10-16) Ramsundra, Avikar; Mason, Roger Bruce
Financial technology advancements have made personal banking simpler, allowing a range of services to be accessed anytime and anywhere via various digital methods However, the extent of digital financial technology's impact on consumer perception and adoption of digital personal banking in developing economies remains unclear. The purpose of this study therefore is to review literature on the issues that could influence the perception and use of digital personal banking by consumers. Data was drawn from 116 documents of academic and ‘grey’ literature according to the PRISMA protocol, and analysed by detailed reading, narrative summarising and then deconstructing and reconstructing the contents into the key issues influencing the adoption and use of digital personal banking. First an overview of digital banking in general, and then in South Africa, is provided. Then the different issues, or constructs, that could be drivers of preference for digital personal banking by South African consumers, as identified from the literature, are presented, namely Convenience, Practical quality, Branch service quality, Online service quality, Usability, Safety and Risk. These findings can form the basis of further in-depth research into the adoption and use of digital personal banking and can also assist banking executives to adapt their operational and marketing activities to influence consumers to further adopt digital banking.
Coping with complexity and turbulence : an entrepreneurial solution
(World Scientific Pub. Co., 2006) Mason, Roger Bruce
This paper considers the adoption of an entrepreneurial orientation as a paradigm for companies operating in a complex and turbulent environment, viewing the environment as a complex and turbulent system in terms of chaos theory. Approaches suggested by chaos theory are compared with the entrepreneurial orientation to identify if such an orientation matches these suggested approaches. Literature on chaos theory and on entrepreneurship is compared, and a short case is presented, providing an illustration of how a company operating successfully in a complex and turbulent environment has used the principles of an entrepreneurial orientation. The paper identifies considerable similarity between the management approaches suggested by chaos theory and the principles of the entrepreneurial orientation, indicating that chaos theory may provide the theoretical underpinning of the relationship between entrepreneurial orientation and turbulent environments. The case also shows how an entrepreneurial orientation has been successfully used in a complex and turbulent environment. The conclusion is that companies operating in a complex and turbulent environment could benefit from adopting an entrepreneurial orientation.
The COVID-19 pandemic and guesthouses in South Africa : economic impacts and recovery measures
(Informa UK Limited, 2021) Sucheran, Reshma
ABSTRACT The coronavirus (COVID-19) pandemic has rapidly spread throughout the globe, and recovering from the pandemic will be a massive test on economic systems. The pandemic has severely affected the accommodation sector as global travel has come to an almost complete standstill as of April 2020. This paper provides a preliminary assessment of the economic impacts of the pandemic on guesthouses in South Africa and the response measures adopted by this sector. Through online surveys, the empirical results show that guesthouse operations were severely disrupted by the pandemic, leading to a critical decline in revenue and a pronounced threat to job security. Despite implementing various response measures and strategies, guesthouses were somewhat concerned about the future of their businesses due to the uncertainty of the pandemic. This research can assist in developing intervention measures to support guesthouses in addressing the economic challenges brought about by the COVID-19 pandemic.
Critical internal factors influencing the centralization of stock procurement processes in a South African municipality
(Clute Institute, 2014-11) Nzuza, Zwelihle Wiseman; Lekhanya, Lawrence Mpele
The purpose of this paper was threefold: 1) to examine the internal factors influencing centralization of stock procurement processes, 2) to assess the relationship between demographic factors and staff understanding of Information Communication Technology (ICT) with performance improvement, and 3) to examine the relationship between prevention of corruption with management commitment. A structured questionnaire was used to collect data from 82 members of staff from procurement division in a South African municipality, with specific reference from the KwaZulu-Natal (KZN) Province. A census sampling method was used and a Statistical Package for Social Scientists (SPSS) software was used to analyse the data. The results indicate that ICT, planning tools, communication tools, inbound logistics, and staff competency are the most contributing factors influencing decentralized procurement process of stocks in a South African municipality. Although a hypothesis between performance improvement and gender was rejected, the study showed significance relationships between performance improvement with qualification (p=.035), experience (p=.000), and age (p=.000). It further proved that there is a significance relationship between understanding the ICT and performance improvement (p=.031) and that prevention of corruption is significantly related with management commitment (p=.001). Based on the results, the study recommends that a supporting internal control should be established to ensure that the centralization of stocks by procurement is executed by individuals with clear understanding of inbound logistics, clear communication, commitment, and comprehensive planning. Since the findings of this study are based on 82 members of staff from one South African municipality, it is recommended that a larger sample size may be used in future studies in order to improve accuracy of the results.
Cultural Influence On The Diffusion And Adoption Of Social Media Technologies By Entrepreneurs In Rural South Africa
(The Clute Institute, 2013-12) Lekhanya, Lawrence Mpele
This paper examines how culture influences the diffusion and adoption of social media technologies in rural businesses. The cultural factors influencing the diffusion and adoption of social media technologies among the rural communities in South Africa are still not clear. The study aimed to determine cultural factors influencing diffusion and adoption of social media technologies by rural businesses in KwaZulu-Natal (KZN). Data was collected from five rural areas in KZN. The sample consisted of 175 business owners/managers, selected using quota sampling, with respondents completing a questionnaire with the assistance of an interviewer. A mixed approach of qualitative and quantitative techniques was used. Results of the survey reveal that the majority of respondents indicate that they do consider their cultural values as most important when diffusing and adopting new social media technologies such as Facebook, Twitter, and MXit. Further research should aim to develop training programmes that will provide community entrepreneurial skills and encourage an entrepreneurial spirit and use of new social media technologies among rural dwellers particularly in KZN.
Decision rules and decision analysis in maintaining implementation of communication technology in organisations
(Kalahari Journals, 2022-01-01) Lourens, Melanie Elizabeth
This research aims to create a development perspective for decision theory application for organisational decision making regarding intelligent technology enabling practices. Organisations and individual flexibility are needed to dissolve behaviour issues of employees causing hindrance in strategic decision-making. In this regard, a comparative analysis of nine research articles has been performed within the very specific scope of systematic review based on South Africa and other European countries. South African public and private sector organisations promote digital literacy and Business Intelligence (BI) technology adoption. Hence, education around self-management and sentiment classification are analysed through primary studies on algorithm-based cross-domain classification and classification of modifiers. Similarly, secondary qualitative analysis on the research articles has supported this entire paper through narrative analysis. Finally, thematic analysis justified that ImbTreeEntropy and Z-VIKOR are reliable tools to analyse decisions regarding the execution of a communication technology tool) in an organisation.
Digital and interactive content production as part of Lesotho Strategic Development : a brief study on Lesotho working towards national colloboration for updated civil register and voter register in the spirit of improved service delivery
(IEEE, 2014-10) Maphephe, John; Balkaran, Rishi; Thakur, Surendra C.
Some say that the world is getting smaller, but I believe with those who say it is not. It just feels smaller, because modern technology helps overcome the distances. To be part of the modern world, with its advantages and obligations an identity is required. For the government to provide schooling, health services, and local government delivery services and to know who should be eligible to vote, it needs to know who you are. It also needs to know who are to pay taxes, do public service delivery and contribute to society in other ways. This is why many countries want to keep track of their residents; to know when they are born, when they marry or divorce and when they die. Decision-makers depend on sound and timely statistics for policy development, decision making and for programme monitoring and evaluation. In the present scenario, Information communication technology has added the impetus to the services provided by the Lesotho Government (GOL) since the implementation of Lesotho Government Data Network (LGDN). This paper will highlights the role of digital technology and interactive content for strategic development of Lesotho and the potential of Lesotho Government working towards national collaboration specifically for update civil register, census data and voter register..
Digital and interactive content production as part of Lesotho strategic development - A brief study on Lesotho working towards National colloboration for updated civil register and voter register in the spirit of improved service delivery
(IEEE, 2014) Maphephe, John; Balkaran, Rishi; Thakur, Surendra C.
Some say that the world is getting smaller, but I believe with those who say it is not. It just feels smaller, because modern technology helps overcome the distances. To be part of the modern world, with its advantages and obligations an identity is required. For the government to provide schooling, health services, and local government delivery services and to know who should be eligible to vote, it needs to know who you are. It also needs to know who are to pay taxes, do public service delivery and contribute to society in other ways. This is why many countries want to keep track of their residents; to know when they are born, when they marry or divorce and when they die. Decision-makers depend on sound and timely statistics for policy development, decision making and for programme monitoring and evaluation. In the present scenario, Information communication technology has added the impetus to the services provided by the Lesotho Government (GOL) since the implementation of Lesotho Government Data Network (LGDN). This paper will highlights the role of digital technology and interactive content for strategic development of Lesotho and the potential of Lesotho Government working towards national collaboration specifically for update civil register, census data and voter register..
Disaster management in India : need for an integrated approach
(Disaster Advances, 2022-07-22) Sriram, Divi; Dorasamy, Nirmala; Vipul, Nakum
It is now widely known that the hazards can be natural, but most disasters are ‘human-made’. The failure to properly implement developmental policies and practices with due consideration to disaster risk management is the leading cause of turning a hazard into a disaster.25 This, in return, negatively affects sustainable development which ultimately affects the weakest and the poorest sections of society. Disaster impacts have been felt on a wide range of sectors and sections of the population. They are curbing progress made toward achieving the Sendai Framework targets, and SDGs. Climate and human-induced disaster events have exposed several underlying facets of risks' systemic and cascading nature. There is an urgent need to identify, analyse and better understand the multihazard, systemic and cascading nature of the disaster and climate risks, their inter-linkages, and interplay. A holistic understanding of risk is crucial for furthering the priorities of action laid under the Sendai Framework and the envisioned SDGs and ensuring a better, greener, resilient and sustainable society. We have tried to study the disaster management frameworks, plans and policies of 10 countries including India to understand the institutional mechanisms and integration of critical aspects of dual/multi disaster scenarios. When the traditional disasters hit the community following the COVID-19 pandemic, the need arises to have an integrated model that can assisting in the preparation and response to the dual situation simultaneously. Efforts are made to put the experiences into a framework for an integrated approach preparing for dual/multi-disaster scenarios.
Education within public management in South Africa: a focus on external whole-school evaluation process’ contribution in Mpumalanga Province
(Virtus Interpress, 2015) Mathaba, Richard Siphamandla Ryan; Dorasamy, Nirmala
The study focused on the role played by public sector management in South Africa towards the country’s total development and improvement. This article also analyses how through the Whole School Evaluation (WSE) process, the education system in South Africa seeks to ensure that the schooling is effective. This paper examines public management, public administration as well as new public management (NPM). The aim is to illustrate a view of how education fits in the broader public management and how the WSE process assists schooling in South Africa and Mpumalanga in particular. This is to ensure that the schooling is effective and contribute towards service delivery and the country’s overall development and improvement. Furthermore, WSE as a process, is viewed through five of NPM undisputable and debatable characteristics of accountability for performance; performance measurement; performance auditing; policy analysis and evaluation; and strategic planning and management. Public management functions and public management principles are discussed from a point of how the WSE process strives to ensure that it complies with these function and principles, and how this compliance benefit school improvement. This paper came to a number of conclusions regarding education within public management from a WSE perspective. Firstly, education through the external WSE process conforms to this principle of New Public Management in that evaluation is aimed at improving the quality of education. Also, the external WSE, as a process, and education in general, through the NPM principles can be performed within public management. Furthermore, external WSE conforms to public management principles as well as Batho Pele principles.
Elusive search on the influence of entrepreneurship education in the private institutions of higher learning in South Africa: A paradigm for developing students into innovative thinkers
(IJIRD, 2016-03) Zondo, Robert Walter Dumisani
This paper examines the perception of Academic Managers in the private Higher Education Institutions of South Africa (SA) on the significance of entrepreneurship education. It identifies factors influencing the implementation of such an education. There were 78 private Higher Education Institutions (HEIs) in SA that were identified for participation in this study. These institutions are registered in terms section 54 (1) (c) of the South African Act (SAQA, 2012). Hence, the South African Qualification Authority (SAQA) provided a sample frame of all the private HEIs in SA. From the 78 HEIs identified, 22 offered the pastoral courses and were excluded from the study. As a result, a target population of 56 HEIs participated in the study. This research has two objectives. That is, examining the perception of Academic Managers on entrepreneurship education, and the reasons for offering such education in the private HEIs in SA. The paper uncovers the need for entrepreneurship education in private HEIs of SA. The results present the value of entrepreneurship education as a practice that develops students into cross functional innovative thinkers. It provides valuable data relating to the significance of entrepreneurship education for developing students into business minded individuals. It also provides initial baseline data upon which to base future studies.