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Research Publications (Management Sciences)

Permanent URI for this collectionhttp://ir-dev.dut.ac.za/handle/10321/217

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    The effect of layoffs on the performance of survivors at healthcare organizations
    (Aliva Global Research and Development, 2021-12-02) Wisetsri, Worakamol; Lourens, Melanie Elizabeth; Cavaliere, Luigi Pio Leonardo; Chakravarthi, M. Kalyan; Nijhawan, Gitu
    For years, workers of an organization have strivedto strengthen it and expand it with fresh concepts and strategies to accomplish new objectives.The layoff is,by definition,a spontaneous release from an institution, i.e. a compulsory resignation for certain purposes of employee categories, of permanent or temporary personnel (economic reasons, downsizing personal management).Outsourcing is a way of reducing costs and changing fixed costs to varying expenses for companies. It transfers work or researches to outside households,which lead to job losses.Finishing is a major business challenge, forced disconnected jobs and survivors.This sudden dismantling was triggered by theeconomic depression,which increased with corruption by governments. The COVID-19spread around the world is further overcome day by day.When the layoff is mass, companies may notify the workers of the reasons for the reduction.Some hospitals issued departed personnel a warning for clarifying things and preparing the workers even though they could do serious harm. This form of warning illustrates a pandemic COVID-19 by delivering unemployment until layoffs explainthe financial downturn for workers.Certain hospitals and organizations offer warning without consideration about the discharged workers on the same day. Moreover, this existed in tiny clinics, where there were not very significant layoffs. Substantial government institutions,including A.U.B.M.C., B.M.G.and other hospitals,prefer cuts as a remedy.This research aims to determine the effect of forced termination health care institutions on survivors' effectiveness, performance, quality of service, and relational results
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    Patient satisfaction with foodservice in private hospitals in South Africa
    (2021-09-29) Saus, Chad; Sucheran, Reshma
    In private healthcare services, patient satisfaction is of special importance to service providers, and the quality of food can influence a patient‟s satisfaction with the total hospital experience. The quality of foodservice is strongly associated with patient satisfaction in hospitals, and most hospital foodservice organisations are changing their focus to patient care in order to boost patient satisfaction. Also, hospital foodservice standards are important in gaining the market share edge in a highly competitive healthcare industry. This study investigates the level of satisfaction with foodservice amongst patients in private hospitals in KwaZulu-Natal, South Africa. A quantitative research approach was used for the study, and the data was collected by means of a survey questionnaire that was targeted at patients admitted to various wards at three private hospitals in KwaZulu-Natal. A total of 275 patients completed the survey. Overall, the study concluded that patients were generally satisfied with the foodservice in the private hospitals, especially with the food equipment and the food serving staff. However, reduced levels of satisfaction was noted with cultural considerations in menu choices and meal serving times. The study offers several recommendations to improve the quality of foodservice in hospitals