Repository logo
 

Research Publications (Management Sciences)

Permanent URI for this collectionhttp://ir-dev.dut.ac.za/handle/10321/217

Browse

Filters

2014 - 20163

Settings

Has files: YesSubject: search.filters.subject.Service

Search Results

Now showing 1 - 3 of 3
  • Thumbnail Image
    Item
    Imperatives for co-operative governance : a case study of local municipalities in KwaZulu-Natal, South Africa
    (KRE Publishers, 2016) Govender, Ivan Gunass
    Despite the South African government’s effort to enhance co-operative governance, the high rate of service delivery protests confirm that co-operative governance has not fully developed as a mechanism to improve service delivery. The aim of the study was to ascertain factors influencing co-operative governance and the perceptions of local government regarding the effectiveness of both the National and Provincial Governments’ support for co-operative governance. The study used the quantitative research method to investigate the needs and extent of co-operative governance in local municipalities with the KwaZulu-Natal province as a case study. The key issues municipalities consider important for improving intergovernmental relations (IGR) include communication and consultation, monitoring and evaluation (M&E), concurrent function clarity and technical support. The paper recommends the implementation of a participatory monitoring and evaluation (PME) system to enhance communications and alignment of the integrated development plans across the three spheres of government.
  • Thumbnail Image
    Item
    Digital and interactive content production as part of Lesotho strategic development - A brief study on Lesotho working towards National colloboration for updated civil register and voter register in the spirit of improved service delivery
    (IEEE, 2014) Maphephe, John; Balkaran, Rishi; Thakur, Surendra C.
    Some say that the world is getting smaller, but I believe with those who say it is not. It just feels smaller, because modern technology helps overcome the distances. To be part of the modern world, with its advantages and obligations an identity is required. For the government to provide schooling, health services, and local government delivery services and to know who should be eligible to vote, it needs to know who you are. It also needs to know who are to pay taxes, do public service delivery and contribute to society in other ways. This is why many countries want to keep track of their residents; to know when they are born, when they marry or divorce and when they die. Decision-makers depend on sound and timely statistics for policy development, decision making and for programme monitoring and evaluation. In the present scenario, Information communication technology has added the impetus to the services provided by the Lesotho Government (GOL) since the implementation of Lesotho Government Data Network (LGDN). This paper will highlights the role of digital technology and interactive content for strategic development of Lesotho and the potential of Lesotho Government working towards national collaboration specifically for update civil register, census data and voter register..
  • Thumbnail Image
    Item
    Digital and interactive content production as part of Lesotho Strategic Development : a brief study on Lesotho working towards national colloboration for updated civil register and voter register in the spirit of improved service delivery
    (IEEE, 2014-10) Maphephe, John; Balkaran, Rishi; Thakur, Surendra C.
    Some say that the world is getting smaller, but I believe with those who say it is not. It just feels smaller, because modern technology helps overcome the distances. To be part of the modern world, with its advantages and obligations an identity is required. For the government to provide schooling, health services, and local government delivery services and to know who should be eligible to vote, it needs to know who you are. It also needs to know who are to pay taxes, do public service delivery and contribute to society in other ways. This is why many countries want to keep track of their residents; to know when they are born, when they marry or divorce and when they die. Decision-makers depend on sound and timely statistics for policy development, decision making and for programme monitoring and evaluation. In the present scenario, Information communication technology has added the impetus to the services provided by the Lesotho Government (GOL) since the implementation of Lesotho Government Data Network (LGDN). This paper will highlights the role of digital technology and interactive content for strategic development of Lesotho and the potential of Lesotho Government working towards national collaboration specifically for update civil register, census data and voter register..