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Faculty of Management Sciences

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    Top management role in ensuring sustainable supply chain management practices : exploratory review of literature
    (South Florida Publishing LLC, 2024) Agbenyegah, Albert Tchey; Kumadey, Gifty
    Purpose: Top management plays a crucial role in implementing Sustainable Supply Chain Management (SSCM) practices, especially in developing countries, by driving performance, securing resources, and promoting necessary changes. This study explores how top management's commitment and strategic leadership impact SSCM adoption and implementation in developing countries like Ghana, where SSCM adoption rates are low and empirical research is lacking.   Method: Using a qualitative research design and a systematic literature review from the SCOPUS database, the study analyzes peer-reviewed studies from 2010 onwards.   Results and Conclusion: Findings reveal that top management's commitment to sustainability fosters organizational responsibility, innovation, and compliance with ethical standards, encouraging proactive approaches to opportunities, market adaptation, and green practices.   Research Implication: These insights provide practical recommendations for improving performance, building trust, and achieving sustainable development goals, contributing significantly to the understanding of SSCM practices and their positive impact on organizational performance.   Originality/Value: By leveraging empirical work this study builds analytical patterns on issues that relate with management roles and sustainable supply chain management. The standardized assessment of the issues provides a trustworthy result as this study does not entirely rely on the exclusive opinion of the researchers but is based on standard deduction of the role of managers in ensuring the adoption of sustainable supply chain management within industries.
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    Impact of sustainable supply chain in Ghana's pharmaceutical sector on upstream pharmaceutical industry
    (South Florida Publishing LLC, 2024-08-26) Agbenyegah, Albert Tchey; Kumadey, Gifty
    Purposes: In today's business landscape, success isn't solely reliant on financial goals. Adapting to the global economy is crucial for a company's viability. Stakeholders prioritize business sustainability, evident in empirical studies exploring sustainable supply chain management theories in the sector. The study aimed to assess how Sustainable Supply Chain in Ghana's Pharmaceutical Sector influences firm performance within the upstream industry.   Method: The study was conducted in the accessible southern part of Ghana, known for its concentration of pharmaceutical companies. Specifically, individuals involved in procurement and supply chain activities within these companies were selected for inclusion in the study. The study used quantitative methods to explore Sustainable Supply Chain Management (SSCM) in the upstream pharmaceutical industry. Out of 2000, 210 managers were randomly sampled, and SPSS Version 26 was employed for structural equation modeling (SEM) analysis.   Results and Conclusion: The study found that there was a significant relationship between SSCM and supply chain performance (SSCMP). Besides, the study found moderation impact between Top Management Commitment (TMC) and SSCM and SSCMP respectively.  Pharmaceutical companies should not solely focus on economic performance; rather, strategic efforts and policies must prioritize sustainability. Top management commitment is crucial for enhancing supply chain performance. Their dedication ensures the integration of Sustainable Supply Chain Management (SSCM) with strategic objectives, embedding sustainability across the entire supply chain, from procurement to distribution.   Research Implication: Top management should drive sustainability strategy, integrating it into operations and fostering a culture of sustainability for robust Sustainable Supply Chain Management in the pharmaceutical upstream sector.     Originality/Value: the study leverages on the theoretical understanding of upper echelon theory to provide empirical evidence on the impact of top management commitments on performance of supply chain which hitherto has been scarcely deployed in recent years.
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    Household challenges, family dynamism and online learning under COVID-19 pandemic in a South African University
    (2021-11-06) Mthalane, Peggy Pinky; Agbenyegah, Albert Tchey; Dlamini, Bongani Innocent
    Purpose: Reduce the spread of the virus amongst people, especially students and lecturers, thus online learning was introduced in 2020. To find out the effectiveness of online learning and family dynamics posed by this phenomenon Design/methodology/approach: The researchers conducted a research at one of the University of Technology in South Africa, situated in the Province of Kwa-Zulu Natal, in Pietermaritzburg. The main aim was to determine the challenges posed by online learning while students were at home, compounded by COVID-19 pandemic. Findings: The results of the analysis showed the connection between family dynamics such as family settings, online learning and the impact of COVID-19 pandemic in this regard. It can then be concluded that there is a significant influence between family setting, such as bereavement, divorce, lack of internet connection and overcrowding at home, COVID-19 and the adjustment to online learning. Research limitations/implications: Lack of internet connection and overcrowding at home, COVID-19 and the adjustment to online learning.
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    Ambient situation and customer satisfaction in restaurant businesses: a management perspective
    (2022-01-01) Agbenyegah, Albert Tchey; Zogli, Luther-King Junior; Dlamini, Bongani Innocent; Mofokeng, Nyane Ezekiel MacDonald; Kabange, Martin Mulunda
    The current study illustrates the influence of restaurant ambient conditions on customers satisfaction in the tourism and hospitality industries through cluster and simple random techniques. The primary objective was to ascertain the relationship between the restaurant ambient conditions and customer satisfaction in rural restaurants. A closed-ended questionnaires with varying options were designed to collect primary data from randomly selected customers from 11 restaurants from the study settings. Primary data was analysed via the SPSS software based on statistical tools of regression analysis to determine the relationship between the dependent and independent variables. Final outcomes indicated significant relationship between the dependent and independent variables. The restaurant ambient conditions have significant relationship with customer satisfaction. Based on the findings, this study recommends that owner-managers of restaurants in rural areas need to improve the bulk of the ambient situations to attract more customers. This empirical study contributes to existing literature on the tourism and hospitality industry with specific reference to the restaurant businesses.
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    Reflection on students drop-out against the backdrop of COVID-19 in the South African educational context amongst marginalized group of students
    (CODESRIA, 2021-08) Mthalane, Peggy Pinky; Agbenyegah, Albert Tchey; Dlamini, Bongani Innocent
    This paper aims to engage the issue of student drop-out in light of COVID-19 which has disrupted schooling at all levels and impacts heavily on students from deprived background who do not have access to technology that have become the dominant means of teaching. In engaging the issue, the paper reviews the literature on student drop-out generally to highlight the factors that have been shown to be significant in student dropping out of school at primary, secondary and university levels