Faculty of Management Sciences
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Item Leadership challenges in the South African local government system(Innovare Academics Sciences Pvt. Ltd, 2020-07-16) Mbandlwa, Zamokuhle; Dorasamy, Nirmala; Fagbadebo, Omololu M.Local governments in South Africa have experienced leadership challenges in the democratic South Africa. Poor leadership ethics have badly contributed in the leadership challenges in the South African local government system. The objective of the study was to identify the factors that contribute in the poor leadership ethics in local government and the consequences of bad behavior by local government leadership and employees. Mixed research methodology was applied in the study. Primary data was collected through selfadministered questionnaires that were personally administered by the researchers to 10 portfolio managers, 333 Employees and interviewed 9 executive managers.The study found that the poor systems to fight against corruption and unethical activities compromise public service delivery and paint all public sector officials as corrupt people. The idea of getting into government institutions for the purposes of self-benefit is dominant amongst many people who are in government institutions.Item Imperatives for good Governance: a case study of the implementation Batho Pele Principles at Durban Home Affairs Regional Level(Kamla-Raj Entreprises, 2014) Dorasamy, Nirmala; Ngidi, Telesphorus LindelaniGood governance, the rule of law and systems of accountability are essential elements in guaranteeing that resources are equitably shared. These resources are to be used efficiently, effectively and economically. Prior 1994, quality service was only reserved for whites. Given this legacy, the transformation of the South African Government had to be initiated. The endeavours by the African National Congress (ANC) to deal with the ills of the past gave birth to the White Paper on the Transformation of Public Service Delivery (1997). This initiative is underpinned by these principles: consultation, service standards, access, courtesy, information, openness and transparency, redress and value for money. This paper seeks to investigate the importance of good governance. The paper adopted an interpretive qualitative, quantitative methodology. The data suggests that while initiatives are in place to ensure good governance, challenges still exist. Recommendations focus on enhanced procedures relating to Batho Pele to improve good governance.Item Exploring whistle blowing intentions in South Africa: A quantitative analysis(Academic Journals, 2012-02-22) Dorasamy, Nirmala; Pillay, Soma; Vedran, VranicThe purpose of this paper was to examine the influence of individual and situational level factors on internal whistle-blowing intentions, within a South African context. This is the first quantitative study of whistle-blowing in South Africa. Quantitative survey data, encompassing 250 senior, middle and lower-level management/administration personnel was analysed. Majority of surveyed participants indicated positive intentions toward whistle-blowing. Majority also believes that general sense of morality and professional ethics are the most influential motivations for whistle-blowing. Improved internal organizational systems and external legal systems were surprisingly found to discourage whistle-blowing in our sample. A theoretical basis for future research is extrapolated, with the main findings highlighting the importance of positive organizational values/culture and the perpetuation of business ethics awareness.Item Enhancing an ethical culture through purpose-directed leadership for improved public service delivery: A case for South Africa(Academic Journals, 2010-01) Dorasamy, NirmalaThe fundamental purpose of government departments is to provide services to satisfy public needs. Public leaders have to take on organisational roles to decide how to best achieve the organisation’s purpose of meeting human needs and enhancing human life. An ethical culture underpinning purpose-driven leadership is viewed as an effective approach that will promote the broader interests of society in respect of public service delivery. This article focuses on the possible contribution of a purpose-directed leadership approach within the South African public service toward enhancing ethical behaviour which can ultimately translate into improved public service delivery. Attention is devoted to the capacity of such an approach in creating a milieu of commitment toward service excellence, this article argues that unethical behaviour in the public service has impacted on the quality of service delivery in many government departments in South Africa. A review of reports by the Public Service Commission and the media suggest that quality public service delivery has been affected by the lack of an ethical culture within purpose directed leadership. Through a detailed review of literature and documents relating to poor public service delivery in South Africa, it has become imperative to explore the effect of ethical and purpose-directed leadership on public service delivery. This article further argues that through ethical and purpose driven leadership, the mission statement of the public service is not only communicated to all concerned, but it is also clarified and understood and becomes the driving force in delivering what is to be achieved, without compromising the quality of public services. Performance in support of the purpose can be the building blocks upon which an ethical culture is developed throughout all government departments. Public leaders must therefore use the organisational purpose as a frame of reference for the execution of all functions within the organisation so that public satisfaction can be best achieved, without compromising ethical behaviour. The public service needs to accord greater importance and focus to leadership based on purpose-driven activities to address some of the ethical issues affecting quality service delivery. Some of the ethical issues include conflict of interest, mismatch post appointments and lack of commitment to quality service delivery. By adhering to the purpose, the principles of public service delivery beyond personal aspirations and ambitions are prioritised. The study is contextualized through a general overview of the role of leadership, within an ethical and purpose-directed framework, in promoting quality services in the public sector.Item From self interest to public interest: Promoting higher levels of business ethics(Academic Journals, 2010-01) Dorasamy, NirmalaWhile there has been widescale acknowledgement of the importance of business ethics, it is evident that many businesses still conduct themselves unethically. This paper adapts Lawrence Kohlberg’s study on moral development to provide insight into the different levels of impact that self interest and public interest may have on promoting higher levels of business ethics. By drawing on Kohlberg’s stages of moral development, an attempt is made to show the importance of public interest in promoting higher levels of business ethics. Attention is devoted to the capacity of businesses driven by public interest over self interest in curbing unethical conduct. While some may argue that businesses are notably motivated by self interest, there is also evidence that businesses also act for moral purposes primarily out of concern for the public. It is suggested that at stage 2 of the preconventional level of cognitive moral development which can be associated with self interest, business ethics is promoted at a lower level. However, at stage 4 of the conventional level which can be associated with public interest, business ethics is promoted at a higher level.