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Faculty of Management Sciences

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    Community-based tourism development : a Hiking Trails perspective
    (AJHTL, 2017) Mnguni, Mzobanzi Erasmus; Giampiccoli, Andrea
    Community-based tourism (CBT) is an alternative form of tourism development that aims to contribute to holistic development of disadvantaged community members. The relevance of CBT is growing and while CBT development may have many opportunities, it also boast various and relevant challenges. Thus, specific CBT development models are required to enhance CBT chances of success. Hiking trails are seen as a possible option to local development specifically, but not exclusively, to rural areas. In addition heritage tourism is also seen as a relevant tourism sector. In this context, this paper proposes a specific model for CBT link to hiking trails development as trails mostly based on the local cultural and natural assets. The paper that is based on desk research intends to contribute to the tourism literature in relation to community development by specifically proposing a model of CBT hiking trails development. After an introductory section, the paper will explore matters related to CBT and trails development leading to a proposed CBT hiking trail development model. Thereafter, an initial suggestion about a possible CBT hiking trails system in the South Coast of KwaZulu-Natal province of South Africa is briefly outlined. A conclusion will terminate the paper.
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    Community-based tourism and food : towards a relationship framework
    (AJHTL, 2016) Mnguni, Mzobanzi Erasmus; Giampiccoli, Andrea
    Tourism is currently a growing sector of the economy and its possible relevance in community development is acknowledged. Within tourism CBT has been advanced to counteract negative effects of mass tourism and as a strategy to facilitate disadvantaged community development. Food tourism is also on a growing trend. Literature related to food and catering in CBT is present however, a general framework of relationships between CBT development and food seems absent. Based on the relevance of these tourism forms this article, which is based on extant literature, aims to propose a relationship framework between CBT and food. The article advances that it is important to understand the various aspects of the relationship between CBT and food to enhance the chance of growing (scaling-up) CBT entities through the combined community-based food tourism (CBFT). Thus various issues relevant to this framework are mentioned such as matters related to food as a tourist attraction, to food production and selling, to food standards in CBT. Whilst not pretending to be fully comprehensive, the article advances the need to comprehend food in CBT from various angles.
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    Community-based tourism affinity index: a visitor’s approach
    (AJHTL, 2015) Giampiccoli, Andrea; Jugmohan, Sean; Mtapuri, Oliver
    Community-based tourism (CBT) is a model of community development which places the community at the centre of that development. It attempts to harness the effort of communities through their empowerment for the benefit of the community. This article develops a Community-based Visitors Affinity Index (CBTVAI) based on perusal of extant literature in which only secondary was used in terms of research methodology. The key contribution of this article is the development of a CBTVAI which is an instrument useful to owners/managers of CBT entities in evaluating their CBT businesses from a visitor perspective. The index does not include all possible items because CBT ventures exist in different contexts with different requirements. This index merely provides sample items related various basic aspects linkedto the attractiveness of CBT to visitors. As such, the index represents a flexible framework which can continuously evolve and be reformulated based on specific needs of a CBT entity. The CBTVAI has some strengths and weaknesses. Some of its strengths include the provision a visitor perspective grounded in real life experience; a framework for profiling CBT ventures; a platform for receiving visitor feedback in the form of immediate ‘post-trip’ feedback; and a tool for assessing broad visitor/customer (dis)satisfaction with CBT offerings. The weaknesses include: failing to take into account the visitor’s demographics and psychographics; ignores prices per item; places an extra burden on communities to undertake technical data analysis which skills could be deficient in communities.
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    Cruise tourism and community-based tourism: towards a possible relationship
    (AJHTL, 2015) Jugmohan, Sean; Giampiccoli, Andrea
    Tourism is a relevant growing industry worldwide and is often regarded as an important development tool. The cruise tourism sector is also an important segment of the tourism industry and is viewed as having positive and negative features. Community-based tourism (CBT) is a relatively new type of tourism and, despite its possible problems and limitations, it has been known to foster community development. In view of the aforementioned issues as a contextual background this paper aims to explore possible collaboration opportunities between cruise tourism and CBT. The paper focuses on a literature review on cruise tourism and CBT. It then explores the possible relationship between the two forms of tourism. A relationship and linkages between cruise tourism and community-based tourism is subsequently proposed. The value of both cruise tourism and CBT on the local disadvantaged section of the population is suggested. Some specific references to the South African context will be proposed in the paper.
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    Dividing the spoils? Mining and tourism in South Africa
    (MCSER Publishing, 2014-01) Giampiccoli, Andrea; Mtapuri, Oliver
    This article looks at the mining and tourism sectors through the prisms of a society still attempting to redress the evils of the apartheid past. In so doing, it provides a typology of the dominant characteristics active in both sectors to upack the structural factors which oppress the precariats in these sectors. Precariats are the employees in a precarious situation in these sectors trying to eke out a living under extermely difficult working conditions. From the analysis, the common denominator in the two sectors is the low ‘slavery’ wages. The poor has not benefited materially from economic growth such that unemployment, poverty and inequality still remain as the country’s major challenges. The Black Economic Empowerment policy has been found wanting in empowering previously disadvantaged groups due partly to the co-option of black elites by white capital resulting in the maintenance of the pre-1994 concentration patterns. This article advocates a paradigm shift towards a system in which redistributive justice should be instituted, including a balanced distribution of power/control, resources, knowledge, capacities and benefits in these sectors for the benefit of all.
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    Dividing the spoils? mining and tourism in South Africa
    (MCSER Publishing, 2014-01) Giampiccoli, Andrea; Mtapuri, Oliver
    This article looks at the mining and tourism sectors through the prisms of a society still attempting to redress the evils of the apartheid past. In so doing, it provides a typology of the dominant characteristics active in both sectors to upack the structural factors which oppress the precariats in these sectors. Precariats are the employees in a precarious situation in these sectors trying to eke out a living under extermely difficult working conditions. From the analysis, the common denominator in the two sectors is the low ‘slavery’ wages. The poor has not benefited materially from economic growth such that unemployment, poverty and inequality still remain as the country’s major challenges. The Black Economic Empowerment policy has been found wanting in empowering previously disadvantaged groups due partly to the co-option of black elites by white capital resulting in the maintenance of the pre-1994 concentration patterns. This article advocates a paradigm shift towards a system in which redistributive justice should be instituted, including a balanced distribution of power/control, resources, knowledge, capacities and benefits in these sectors for the benefit of all.