Faculty of Management Sciences
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Item Towards inclusive education for environmental sustainability at a University of Technology(Business Perspectives, 2016) Govender, Ivan GunassThe purpose of the study is to evaluate the efforts of Durban University of Technology to provide a more inclusive education for the transition towards an economic and sustainable environment. The paper is centred on assessing the current general education programme implemented by Durban University of Technology by exploring the general education environmental knowledge domains. In 2009, the Durban University of Technology Senate accepted the general education guidelines for curriculum renewal and stipulated the aims of general education as building a student-centeredness experience, preparing students for the complex and changing globalized environment and to cultivate responsible citizenship. Documentary analysis was undertaken to assess the graduate attributes and its incorporation into the general education modules. The general education policy documents, thematic clustering, module descriptors and study guides were inspected to establish the scope of the knowledge that would aid students to engage in a transitional and transformational world. The study findings highlighted that while the general education modules related to environmental sustainability, there was little evidence of the green economy being included in the general education curricula. DUT needs to progress towards becoming a sustainable university to enrich the students' experiences in education in sustainable development (ESD) through committed leadership, being lecturer focused and developing a participatory monitoring and evaluation system for ESD. The study is of value to higher education and governmental institutions engaged in transformative learning and education policy development in environmental management and green economy.Item Monitoring and evaluating service delivery as a wicked problem in South Africa(KRE Publishers, 2016) Govender, Ivan GunassThe South African government is challenged by an increasing number of service delivery protests throughout the country, despite it improving the provision of basic services to the majority of citizens. The purpose of this conceptual paper is to evaluate service delivery as a wicked problem and to propose various approaches to deal with enhancing service delivery, via the documentary analysis approach. The paper established that both service delivery and wicked problems exhibit common characteristics of complexity, uncertainty, conflict and power inequalities amongst stakeholders. Traditional methods of solving service delivery problems, are inadequate in a socially and technologically complex developmental context and the application of networks, innovations and integrated leadership could result in improved service delivery outcomes and impacts. The paper is of value to public sector entities and state departments engaged in service delivery and the oversight of the provision of water, sanitation, electricity and housing.