Faculty of Management Sciences
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Item Organizational benefits of human resource management roles in South African state-owned enterprises(2022-10-07) Muzanenhamo, Arvid; Dlamini, Bongani InnocentHuman Resource Management practitioners have been criticized for lacking business acumen due to the nature of the personnel management concept. There has been a change in Human Resource Management roles from traditional personnel management to Strategic Human Resource Management which seeks to provide organizational competitiveness. This article aims to provide organizational benefits of Human Resource Management to an organization as a result of the Strategic Human Resource Management concept. The strategic nature of Human Resource Management has been revealed in this article as there is evidence of Human Resource Management's contribution to the business success. This paper is a study carried out in a South African State-owned enterprise to identify organizational benefits acquired from Human Resource Management roles. Qualitative research was used in this study, and interviews were administered to obtain data from Human Resource practitioners and departmental supervisors in a state-owned enterprise. 24 participants were purposively selected to provide data for the study. This study revealed that the Human Resource department provides beneficial activities to the organization such as reduction of employee turnover, employee development, employee wellness, and internal communication. The critical discussion provided in this paper would strengthen the body of knowledge on the role of Human Resource Management in improving organizational effectiveness.Item The role of human resource management in creating competitive advantage for a selected South African state-owned enterprise(2021-05) Muzanenhamo, ArvidThis study examined the role of Human Resource Management (HRM) in achieving organisational competitiveness in a selected South African State-Owned Enterprise (SOE). It also explored the challenges faced by the Human Resource Management function in achieving organisational competitiveness. The Dave Ulrich model of four Human Resource Management roles in building a competitive organisation was the basis of this study. The roles of HRM include strategic partner, change agent, administrative expert and employee champion (Grobler, Bothma, Brewster, Carey, Holland and Warnich 2012:5). The study proposes a framework for organisational competitiveness application by the Human Resource Management departments in state-owned enterprises (SOEs). The study used a qualitative approach, which allowed the researcher to make use of a case study in the state-owned enterprise. Data was collected through interviews and results were validated with a pilot test. A total of twenty-four respondents were interviewed in this study. The study used a purposive sampling technique for both HRM practitioners and departmental heads. Data was drawn from Human Resource Management practitioners and divisional heads in various sections such as finance, pyrometallurgy, auditing, communication, etc. in a selected South African state-owned enterprise. South African state-owned enterprises are less efficient as they experience high labour turnover, retrenchment, employee salary reductions and the inability to attract talent. Such factors initiated the impetus for this research. The findings of the research show that human resource management roles are not maximised at Mintek since HR professionals mainly focus on basic human resources activities. This is due largely to the slow response of the organisation to adopt new innovative HR approaches that provide competitive advantage, which seems to be common in most state-owned enterprises. The findings also show that some current HR roles at Mintek benefit the organisation somewhat. However, there are challenges preventing the organisation from fully obtaining a competitive advantage since it was shown that a lack of technology, out-dated policies and bureaucracy, amongst other challenges, prevail in the organisation. The study contributed a Human Resource Management framework that allows the HR professionals and management of Mintek to consider the use of electronic HRM and strategic partnerships in the organisation for competitive advantage. In addition, consideration of internal HR strategies and external forces that may affect the organisation was proposed.Item Challenges facing HRM practitioners in achieving organisational effectiveness in South African State-owned enterprises(2021) Dlamini, Bongani Innocent; Zogli, Luther-King Junior; Muzanenhamo, ArvidThe South African state-owned enterprises (SOEs) have drawn criticism in the country concerning their performance. Retrenchments and government bailouts have been resorted to for South African SOEs in a bid to avoid liquidation. As a result, Human Resource Management is regarded as a source of organisational competence which aims at improving employee morale, reducing cost of operations and quality service improvement. An investigation was undertaken at a selected South African SOE to examine the challenges facing human resource professionals in obtaining organisational competitiveness. A qualitative research design was applied, and interviews were used on human resource practitioners who occupy departmental supervisory positions. The study revealed that Human Resources departments experienced challenges such as lack of technology, high labour turnover, and not attracting skilled technical personnel thus impending company competitiveness.Item Towards achieving organisational competitiveness: the role of human resource management in state-owned enterprises(2021) Dlamini, Bongani Innocent; Muzanenhamo, Arvid; Zogli, Luther-King JuniorThis study examined the role of Human Resource Management (HRM) in achieving organisational competitiveness in a selected South African State-Owned Enterprise (SOE) in Gauteng province.A qualitative research approach wasused with data obtained usingstructured interviewsfrom the company’s human resource practitioners and departmental heads. Purposive non-probability sampling was applied in recruiting 24 participants and data was analysed usingthematic analysis. The study revealed that, HRMdepartment provided opportunities for employees to upskill themselves through short courses and university degrees such as honours, masters and PhDs. However, employees reported that their remuneration packages are not commensurate with their skill sets and capabilities leading to low morale. It was therefore recommended for the organisation to conduct an industrial survey to decipher the going remuneration rates in order to offer competitive packages to their employees.Item Assessing the effectiveness of Human Resource Management in creating organisational competitiveness in a South African state-owned enterprise(Richtmann Publishing, 2021-05) Dlamini, Bongani Innocent; Zogli, Luther-King Junior; Muzanenhamo, ArvidSouth African state-owned enterprises (SOEs) have been underperforming for the past decade riddled with poor service delivery, employee retrenchments, lack of employee motivation and inability to embrace innovative approaches in management of business. There has been a call from the South African government for SOEs to self-renew and become effective in service delivery. As a result the role of human resource management (HRM) assist organisations to become effective through the use of innovative human resource practices. This paper is an investigation carried out at a selected South African SOE to determine the effectiveness of HRM in creating organisational competitiveness. A qualitative research approach was adopted where interviews were used to gather data from the company’s human resource practitioners and departmental heads. Non-probability sampling was used and 24 participants were purposively selected. The study revealed that HR practitioners do not participate in policy reviews whereas their skills are underutilised, they lack latest technology and it was noted that there is excessive control from high authorities. Received: 11 February 2021 / Accepted: 16 March 2021 / Published: 17 May 2021