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Faculty of Management Sciences

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Has files: YesSubject: search.filters.subject.Municipal officials and employees--South Africa

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    Assessing the ward councillors' leadership characteristics and their impact on service delivery in eThekwini Metropolitan Municipality
    (2018) Mbandlwa, Zamokuhle; Mishi, Syden
    The local government level is considered as the first level of government that is closer to the people and expected to deliver the needs of the people. The ward councillors are entrusted with the responsibility of delivering the public services at local government level and also entrusted with control of the government resources of local government. The individual leadership characteristics of ward councillors contribute to how decisions are made at local government level and eThekwini Metropolitan Municipality as a big metropolitan in the country is viewed as a very important municipality, which is expected to produce effective leaders who will protect the image of the municipality and at the same time attract more investors from other countries to invest in the municipality and create employment opportunities for the people. The leadership characteristics of ward councillors have certain elements that can easily satisfy the needs of the people if they are applied effectively. The majority of ward councillors who participated in this study had a positive attitude towards the assessments of their leadership characteristics, but some individuals did not find it useful to participate in some of the questions due to personal reasons. Most of the ward councillors indicated that they found it difficult to fully participate in the making of by-laws, primarily because they lack the understanding of the local government policies; while others have lost interest in participating because the majority always make decisions against their wishes or views. The mixed methods approach for this particular study was used because the study seeks to discover human actions, institutions, events and customs with the aim of constructing what is being studied in sufficient depth and detail. This approach is more relevant to investigate service delivery issues in the municipality. A sampling size table developed by Krejcie and Morgan (2011:607-610) was used to determine that 86 participants formed an appropriate sample size for this study. Simple random sampling was used for this study because the whole population and sampling frame were available. The primary data was collected through self-administered questionnaires that were personally administered by the researcher to the ward councillors.
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    The impact of amalgamation on human resources practice in eThekwini municipality
    (2008) Madondo, Siphiwe E.; Garbharran, Hari Lall
    The amalgamation of municipalities came into effect as a legislative requirement brought about a number of challenges for the local government. One such major challenge relates to the impact that these amalgamations will have on human resource practices of the various municipalities. Literature study reveals that during any merger or amalgamation, less attention is paid to the human element of a merger until the merger is almost complete. This lack of attention impacts negatively on the merger results. Like other municipalities, Ethekwini Municipality is a product of this legislative requirement. It was formed as a result of the amalgamation of different municipal entities that had different human resource practices. The problem facing eThekwini Municipality is the misalignment of human resources policies and their effect on the working environment. This study looks at the impact of this amalgamation on the human resources practices of the eThekwini Municipality. The sub-objectives of the study are: to ascertain employees' perceptions of amalgamation; to determine whether employees believe that the human resources' matters are handled in a manner that will bring about stability and equity in the workplace; and to establish whether different perceptions exist between employees of the former Durban Metro Central and those of the erstwhile entities. A stratified random probability sample of 150 employees was selected. The sample was drawn from 5 former entities that now form eThekwini Municipality, namely: Inner-west, Outer-west, Metro Central, North and South Operational entities. Using face-to-face interviews, employees were asked to complete a questionnaire. The results of the research revealed that there was generally a positive perception of the amalgamation process amongst employees. The study also revealed that different perceptions exist between the employees of the former entities and those of Metro central It is recommended that, during a merger, management should have detailed work plans. The plans should detail how the organization will deal with the structure of the organization, its people, culture, technology and processes. Secondly, management should consider a total reward system as opposed to total cost package.
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    The impact of amalgamation on human resources practice in eThekwini municipality
    (2008) Madondo, Siphiwe E.
    The amalgamation of municipalities came into effect as a legislative requirement brought about a number of challenges for the local government. One such major challenge relates to the impact that these amalgamations will have on human resource practices of the various municipalities. Literature study reveals that during any merger or amalgamation, less attention is paid to the human element of a merger until the merger is almost complete. This lack of attention impacts negatively on the merger results. Like other municipalities, Ethekwini Municipality is a product of this legislative requirement. It was formed as a result of the amalgamation of different municipal entities that had different human resource practices. The problem facing eThekwini Municipality is the misalignment of human resources policies and their effect on the working environment. This study looks at the impact of this amalgamation on the human resources practices of the eThekwini Municipality. The sub-objectives of the study are: to ascertain employees’ perceptions of amalgamation; to determine whether employees believe that the human resources’ matters are handled in a manner that will bring about stability and equity in the workplace; and to establish whether different perceptions exist between employees of the former Durban Metro Central and those of the erstwhile entities.