Repository logo
 

Faculty of Management Sciences

Permanent URI for this communityhttp://ir-dev.dut.ac.za/handle/10321/13

Browse

Has files: YesSubject: search.filters.subject.Policy

Search Results

Now showing 1 - 3 of 3
  • Thumbnail Image
    Item
    Decolonising public administration content curriculum in a post-colonial South African university: policy monitoring and evaluation perspective
    (University of KwaZulu-Natal, 2022) Makiva, Msuthukazi; Ile, Isioma; Fagbadebo, Omololu
    One of the major areas of focus in public administration discipline is policy monitoring and evaluation. This paper focuses on how this is understood in selected indigenous communities in South Africa. The current public administration curriculum content taught in Universities hardly recognises and reflects bits of practices and realities of indigenous communities, especially in conducting policy monitoring and evaluation. The paper unearths the origins and current state of public administration content curriculum updates taught in selected higher institutions of learning, with specific reference to policy monitoring and evaluation. The article further sought to understand public administration discipline content curriculum alignment with South Africa’s contextual realities in selected indigenous communities of the Eastern Cape. Using explorative research, the study discovered that the teachings of public administration hardly reflect the realities among the indigenous communities. This presents public administration discipline to be epistemic universal instead of being epistemic diverse. The conclusion is that as much as African scholars learn from their European counterparts, all forms of knowledge ought to be documented and amalgamated into curriculum content. It is critical, therefore, that a hybrid will be suitable for policy monitoring and evaluation. In addition, indigenous policy monitoring and evaluation knowledge should be accredited and included in the curriculum content of public administration discipline.
  • Thumbnail Image
    Item
    Monitoring and evaluating service delivery as a wicked problem in South Africa
    (KRE Publishers, 2016) Govender, Ivan Gunass
    The South African government is challenged by an increasing number of service delivery protests throughout the country, despite it improving the provision of basic services to the majority of citizens. The purpose of this conceptual paper is to evaluate service delivery as a wicked problem and to propose various approaches to deal with enhancing service delivery, via the documentary analysis approach. The paper established that both service delivery and wicked problems exhibit common characteristics of complexity, uncertainty, conflict and power inequalities amongst stakeholders. Traditional methods of solving service delivery problems, are inadequate in a socially and technologically complex developmental context and the application of networks, innovations and integrated leadership could result in improved service delivery outcomes and impacts. The paper is of value to public sector entities and state departments engaged in service delivery and the oversight of the provision of water, sanitation, electricity and housing.
  • Thumbnail Image
    Item
    Employee performance measurement and performance appraisal policy in an organisation
    (MCSER Publishing, 2014-05) Akinbowale, Michael Abiodun; Lourens, Melanie Elizabeth; Jinabhai, Dinesh C.
    Performance appraisal policy has been viewed by organizations and human resources practitioners as an effective tool for human resources management. However, effective performance appraisal policy remains a practical challenge to managers and employees because of cognitive, motivational and behavioural factors. There are various methods of performance appraisal. In fact, each organization may have its own unique policy and method of appraisal. In one organization, it may be continuing and informal where personal opinion of a superior about his/her subordinates may be the basis of appraisal. In another, it may be well-defined and a particular policy and approach may be followed by all managers. Usually the method of performance appraisal dictates the time and effort spent by both supervisors and employees and determines which areas of performance are emphasized. Ideally, a performance appraisal policy should be objective, accurate and easy to perform.