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Faculty of Management Sciences

Permanent URI for this communityhttp://ir-dev.dut.ac.za/handle/10321/13

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Subject: search.filters.subject.Community participation

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    The effectiveness of ward committees and community participation in influencing service delivery in eThekwini Municipality
    (2019) Duma, Sikhumbuzo Sikhosiphi; Mabusela, Maria Sewela
    The study focused on evaluating the role of Ward Committees relative to encouraging community participation in the eThekwini Municipality. It must be noted that the Constitution of the Republic of South Africa highlights the importance of public participation as an essential element of successful good governance. The wave of service delivery protests in the country prompted the desire to explore this study. The Municipal Structures Act (Act No. 117 of 1998) provides for the establishment of Ward Committees. The Act provides clear guidelines for Ward Committees hence, Section 72 states that the objective of a Ward Committee is to enhance participatory democracy in local government. The main objective of the study was to investigate the effectiveness of Ward Committees and Community Participation in influencing service delivery in eThekwini Municipality. The aim of this study was to investigate the effectiveness of Ward Committees and community participation in influencing service delivery in eThekwini Municipality. The study used both the qualitative and quantitative research approaches for this research. The interview participants of the study were the Ward Councillors in Wards 95, 96 and 105 and the respondents were from the above wards. The study revealed that the Ward Committee members did not entirely understand their roles. Furthermore, the study revealed that the Ward Councillors tend to overshadow the Ward Committee members to the extent that the general community members end up dealing directly with the Ward Councillor even on issues that otherwise would have been handled by the respective portfolios of the ward committee. Based on the findings of the study, it is recommended, amongst other things, that training and development of the residents on when, how and why they should participate in municipal affairs must be provided on a regular basis. Furthermore, the qualitative interviews with participants revealed the need for a review of the system of Ward Committees because the Structures Act contradicts itself at times. For example, the Act requires that, in addition to a fair representation of genders, the Ward Committee must represent a diversity of interests within the ward and limits the number of the Ward Committee to ten. In real life, interests may exceed the limit of ten as prescribed by the Act.
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    A rural perspective on the practice and challenges of community participation in post-apartheid South Africa insights from rural Beaufort-West Municipality
    (International Institute for Science, Technology and Education, 2021-04) Davids, Gregory; Prince, T.; Makiva, Msuthukazi; Fagbadebo, Omololu M.
    Post-apartheid South African (SA) government devised legalized platforms for citizen participation to channel their voice towards public policy formulation, implementation, outcome, and its impact. Instead of using these platforms, dissatisfied communities with service delivery resort to social protests and unrest. Indeed, citizens’ voice and participation in government decision-making through social protests, is among the critical elements to democracy and good governance. The study sought to investigate the practice and challenges there are, with regards to community participation at the local level within selected rural communities, in South Africa. The study relied on qualitative research methodology to gather primary data. Extant literature was consulted to collect secondary data so that the phenomenon is greatly understood. The results showed that community participation is practiced as a once-off event instead of being viewed as a process that is comprised of interrelated activities. The study concludes that effective community participation requires continual engagement across the entire policy planning, decision making, and implementation stages. Furthermore, as each public policy phase has its challenges, flexible strategies are required to facilitate community engagement and participation. This, for instance, will increase the degree of decision-making consensus, while by default reduce the level of community dissatisfaction with service delivery, which currently South Africa experiences, through social unrest.