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Faculty of Management Sciences

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Subject: search.filters.subject.Employee turnover

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    Unveiling the hidden dynamics : exploring causative factors and impact of employee turnover on organisational performance.
    (European Centre for Research Training and Development, 2024-03) Bangura, Samuel; Lourens, Melanie Elisabeth
    Employee turnover is a widely recognised subject in an organisational setting. Although academics and organisational human resource departments have accepted the fact that employee turnover can have a disastrous impact on the organisation, there are limited studies conducted on the causative factors and effects of employee turnover in organisations. Therefore, this study helped to highlight some of the causative factors triggering employee turnover and their impact on an organisation. In addition, the study also suggests vital strategies for mitigating and reducing employee turnover. In line with the preceding assertion, the cross-sectional qualitative study taking into consideration conference papers, government periodicals, chronological documents, and mainly secondary and primary sources were used. Online search engines such as Scopus, EBSCO, Emerald, science direct, and unrestricted web service search engines such as google scholar and Mendeley demonstrated to be valuable database resources. The finding indicated that performance appraisal feedback, job insecurity, stress and work overload, death, and compensation are significant factors responsible for employee turnover was also deduced that employee turnover can affect organisational performance through ineffectuality in the delivery of service, increase in workload, errors in work processes and reduction in sense of loyalty. However, findings also postulated that training and development, competitive benefits and compensation, effective leadership, and job satisfaction are key procedures that help in reducing and mitigating employee turnover.
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    The effect of corporate social responsibility on human resource performance in the selected medium sized manufacturing organisation in South Africa
    (2023-10) Maome, Itumeleng Judith; Zondo, Robert Walter Dumisani
    — In recent years, the concept of Corporate Social Responsibility (CSR) has gained significant attention and popularity as a management philosophy in companies. CSR involves the integration of social and environmental concerns into a company's operations and interactions with stakeholders. While CSR has been primarily associated with large organisations, it is also important to recognize the contributions of small and medium enterprises (SMEs) to the social and economic development of a country. This study focuses on examining the effect of CSR practices on human resource performance in a selected manufacturing SME in South Africa. This study adopts a quantitative research design. The relationship between human resource performance (dependent variable) and variables such as employee turnover and labour absenteeism is examined. The measurements of these variables are transformed and statistically analysed using regression analysis. Pre- and post-quarterly data on employee turnover and labour absenteeism are collected to assess the impact of CSR implementation on human resource performance. The results indicate that there is no significant relationship between employee turnover and labour absenteeism with human resource performance post-CSR implementation. However, the study reveals that there is a positive relationship between CSR activities and human resource performance. An increase in CSR activities leads to an improvement in human resource performance.
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    Corporate social responsibility and human resource performance : evidence from a selected medium manufacturing organisation in South Africa
    (2023-05-15) Zondo, Robert Walter Dumisani; Maome, Itumeleng Judith
    Over the years, the concept of Corporate Social Responsibility (CSR) has gained popularity as a management philosophy whereby companies integrate social and environmental concerns in their operations and interactions with stakeholders. It aims to contribute to societal goals of a philanthropic, or charitable nature by engaging in activities or supporting volunteering or ethically-oriented practices. This practice has mostly been associated with large organisations. However, small and medium enterprises (SMEs) have been recognized for their contributions in social and economic development of any country. Hence, this study examines the influence of CSR on human resource performance in the selected manufacturing SMEs in South Africa. This study was quantitative in design and examined production and related experiences of the manufacturing SME organisation that had adopted CSR strategy for human resource improvement. The Ordinary Least Squares (OLS) model, using Statistical Package for Social Sciences (SPSS), was used to analyse data. The selected company operates in the eThekwini District Municipality in KwaZulu-Natal. The study was achieved by collecting pre- and post-quarterly data for employee turnover and labour absenteeism. The results indicate that both employee turnover and labour absenteeism have no relationship with human resource performance post- CSR implementation. However, CSR has a relationship with human resource performance. Any increase in CSR activities results in an increase in human resource performance. Formal CSR programmes can boost employee morale and lead to greater productivity in the workforce.
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    Investigating factors that influences employee turnover in the hospitality industry : a case study at Durban Marine Theme Park (Ushaka Marine World)
    (2020-04) Nyezi, Nokuthula Thandeka; Viriri, S.
    Employee turnover has become an important area of research from both a theoretical and practical standpoint. It is important from a theoretical perspective, in understanding how the underlying causes of turnover can provide insights into how to control the phenomenon. However, from a practical standpoint, learning how to minimize the turnover of skilled employees is crucial in reducing employee replacement costs. A decreasing employee turnover keeps knowledgeable and experienced employees working in the organization. A large portion of the employee turnover problems that we have seen in the recent past can be directly linked to the fact that jobs were plentiful and employees were scarce, considering overall unemployment was at or near a 30-year low. In this study, the researcher reviewed a variety of published literature dealing with employee turnover in general and some more specific to employee turnover in the retail industry. Employees who transfer to other positions within the same organization are not considered in the calculation, as well as those who retired, had their job phased-out or were terminated due to downsizing. Turnover rates for employees can be measured and compared over time and across companies, using what is commonly referred to as the employee turnover index. The main aim of this study is to investigate factors that influence employee turnover and their impact on employee performance at Durban Marine Theme Park. The objectives of the study, to investigate the causes for the high employee turnover in the hospitality industry, examine what are the consequences of the high employee turnover in hospitality industry, determine factors that contribute to employee turnover and propose possible solutions towards the reduction of employee turnover. The research design used in this study will be quantitative study, structured questionnaires. 100 respondents will be selected none randomly, hence the use of non-probability technique. The researcher selected the non-probability sampling design method and purposive sampling for this study to confine to a specific group of people who would able to provide the necessary information. The study can be beneficial in addressing problem of high employee turnover at Durban Marine Theme Park.