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Faculty of Management Sciences

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    An investigation of factors and challenges influencing non-compliance with procurement guidelines within the KZN Department of Health
    (2022-10-27) Mkhize, Sithembile Gadiosa; Dorasamy, Nirmala; Anwana, Emem
    Despite the reforms and employment of Supply Chain Management (SCM) as a strategic tool, South Africa is still facing enormous challenges in its procurement practices. The country is hugely affected by a critical situation of non-compliance with the legislative frameworks governing public procurement and contract administration, which conveys significant costs to the government and the community as taxpayers. Particularly, the Head office supply chain management directorate and hospitals within eThekwini District in the Kwa-Zulu Natal province have been experiencing enormous problems aligned to non-compliance with the public procurement and contract management guidelines. This paper examines the factors influencing non-compliance with procurement practices within the Kwa-Zulu Natal Department of Health. Mixed methods facilitated the process of data collection and analysis by combining both qualitative and quantitative techniques to identify factors and challenges influencing non-compliance with procurement guidelines within the KZN Department of Health, as well as to identify incurring irregular expenditure on procurement and contract management following non-compliance with procurement guidelines. This study revealed that the unavailability of SCM staffing norms, shortage of staff, lack of supervision, shortage of skills, unavailability of modern technology, negligence, etc., are among the major factors causing non-compliance with public procurement and contract management guidelines. This paper resolves to recommend to the Kwa-Zulu Natal Department of Health that public procurement and contract management policies and guidelines need to be complemented by human resources, appropriate skills, updated technologies, implementation of consequences management, and the best practice of monitoring and evaluation.
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    Supply chain performance and preferential procurement in Gauteng government departments
    (AOSIS, 2022-05-30) Tshikovhi, Ndivhuho; Sibanda, Beatah
    Abstract Background: In the previous two decades, preferential procurement and supply chain performance have gained popularity within academics following the introduction of the Preferential Procurement Policy Framework Act No 05 of 2000 (PPPFA) which was aimed at providing opportunities in government supply chain contracts to previously disadvantaged groups. Despite PPPFA being a corrective measure, research has brought to light the abuse and manipulation in the implementation of this Act by government officials trusted with this function. The study aims to determine how supply chain performance is affected by preferential procurement within selected Gauteng government departments. Objectives: The objectives of the study were twofold: First to determine how supply chain performance is influenced by preferential procurement and the effect of management levels on the implementation of PPPFA, and secondly to determine the effect of the implementation of preferential procurement on supply chain performance within selected government departments. Method: Through a quantitative research approach, data were collected using close-ended questionnaires in the form of a five-point Likert scale and a stratified random sampling technique. The Statistical Package for the Social Sciences (SPSS) software was used to analyse data through descriptive and inferential statistics. Results and conclusion: The study revealed that preferential procurement had an impact on supply chain performance in the selected departments which could be pinned mainly to the gap between policies and implementation. Although preferential procurement was generally applied across the departments, it was noted that some officials within supply chain management had not fully understood the implementation requirements of the PPPFA.
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    An investigation of purchasing and supply chain management practices and challenges in state enterprises : a case study of the health sector in Zimbabwe
    (2017) Shonhe, Johnson; Bayat, Mohamed Saheed
    The world over, countries are burdened with existing and emerging diseases and while that affected all nations, sub-Saharan Africa carried the heaviest portion. This filtered to Zimbabwe where a myriad of health challenges are faced. Unavailability of medicines coupled with poor inventory management of these medicines has been prevalent. Insufficient financial resources and increasing cost of healthcare costs is one of the pressing matters. It is also important to note that these challenges are occurring at a time when government is realising the crucial role of procurement in addressing health challenges. Due to the extent, depth, breadth and nature of the health challenges and their criticality in establishing sustainable and affordable health system in Zimbabwe, a case study approach has been adopted where data from questionnaires, interviews, documents and observations were corroborated and triangulated in an effort to bring to the surface deep-seated procurement matters and how they are related to the challenges provided. Thus, in terms of the research findings, it was first revealed that the procurement legislative frameworks and processes are fragmented and not in one place resulting in multiple accountabilities. It was further shown that the framework is inappropriate in a healthcare set-up where issues of speed and flexibility in addressing requirements are paramount. It was also shown that procurement planning being a critical aspect is regrettably and detrimentally missing in procurements. In addition, the selection criteria as set out in the regulations and practiced by individual state health facilities indicated over-reliance on price and that being the case, key aspects such as quality and supply-lead time are missed and yet are very necessary in terms of evaluation among other factors. In the findings, the peripheral role of procurement staff with clinicians being also at the epicentre of purchasing decisions was presented. Perhaps related to that was the inadequacy of procurement skills and competences from the procurement personnel. Last on the findings, financing and the frequency of disbursement was unmatched with hospital requirements and thus resulting in unavailability of adequate medicines and equipment.