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Faculty of Management Sciences

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    The effect of solid waste accumulation on tourism business in the central business district (CBD) of Pietermaritzburg
    (2022-08) Nzimande, Sindisiwe Benedita; Chili, Nsizwazikhona
    The tourism business is susceptible to its environment, and Pietermaritzburg has been affected by high solid waste accumulated on the streets of the city which subsequently influences the tourism business. Research shows that solid waste mismanagement in the city is the result of maladministration, improper expenditure, and overall lack of accountability from government departments. This study aims to investigate how this issue has affected the tourism business in Pietermaritzburg. Based on the review of literature and theoretical frameworks, a qualitative research design was adopted to answer research questions. Individual interviews were conducted from purposively selected sample in the study area. The researcher interviewed both managerial and non-managerial employees from the selected sample of tourism businesses. This study used systematic theme analysis, by analysing content presented in the data from interviews. Analysis of results demonstrated that waste mismanagement affected the tourism business in a sense that visitors are not frequenting the attractions because they have safety concerns, and poor hygiene in the city could pose threat to their health and wellbeing. The study found that negative customer positioning, lack of service delivery and poor infrastructure were some of the biggest challenges for the tourism business in the city. Tourism cannot be developed as a lone industry; it needs collaborative efforts from all stakeholders especially government to provide essential services for tourism to thrive. The study recommends a model that could be used by the tourism business and government for improved service delivery. It also recommends that tourism areas should be treated differently than domestic areas when it comes to waste collection schedule development, and waste prevention where practical. This would prevent the amount of waste accumulated on the streets of PMB and the amount of waste that goes into landfilling.
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    Modernisation of rural communities : solid waste management implication
    (Durban University of Technology, 2023) Zondi, Nkululeko; Qwatekana, Zikho; Dube, Simphiwe
    Solid waste management is a global challenge, particularly in economically developing countries due to their growing population, urbanisation, and increasing waste generation. Municipalities in South Africa are responsible for general waste management in both residential areas and industrial sites. However, waste management is not implemented in all rural areas of South Africa, even against the background of socioeconomic improvement and increased consumption patterns in these communities. This study aims to examine the relationship between rural socioeconomic conditions and solid waste generation and management. The target population of this study is five rural communities of the Vulindlela area, which is situated west of Msunduzi Municipality in Pietermaritzburg, KwaZulu-Natal. A total of 50 households were randomly selected as sample sites as the result of a detailed field survey in 2022 and 50 respondents participated in the study for interview through cluster sampling technique. The study uses a mixture of qualitative and quantitative methods. Primary data about the socio-demographic characteristics of respondents were gathered through close-ended questions. Open-ended questions in the semi-structured interviews were utilised to gather data on Vulindlela residents’ perceptions of waste pollution effects and strategies implemented in their area. Microsoft Excel version 2305 was used to perform basic descriptive statistics (frequencies and percentages) to examine the socio-economic characteristics of respondents. While a thematic content analysis was undertaken to analyse the open-ended question data which was on respondents’ perceptions of waste pollution in their area. The study findings suggest that Vulindlela is a socioeconomically diverse rural community, with households earning between 500 and 31,000 Rand per month. In addition, grocery expenditures range from 800 to 3100 Rand per month. Communities characterised by lower income generation dispose of their waste inside their households, apart from certain waste such as nappies that are disposed of in freshwater ecosystems and open spaces, while those who earn more money have diverse waste types and dispose of their waste at illegal dump sites.