Research Publications (Academic Support)

Permanent URI for this collectionhttp://ir-dev.dut.ac.za/handle/10321/211

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An interdisciplinary collaboration of the writing centre support and the nursing department on the development of academic research writing
(Durban University of Technology, 2024) Khumalo, Nonhlanhla Patience; Naidoo, Denver; Bhengu, Thandeka Jacqueline
This qualitative study explores the interdisciplinary collaboration between the Writing Centre (WrC) and the nursing department at the Durban University of Technology (DUT) in developing undergraduate (UG) nursing students' academic research writing skills. Guided by the Social Learning Theory, the study aims to evaluate the role of the WrC support in enhancing nursing students' research writing proficiency. Semi-structured interviews in a focus group discussion with WrC tutors were conducted, and thematic analysis was employed to identify common themes and patterns related to the WrC's role in supporting academic research writing. The findings reveal the WrC's best practices in assisting UG nursing students, including creating a supportive and collaborative learning environment that addresses individual students' unique learning styles and research writing needs. The study also provides insights into the challenges faced by WrC tutors and the strategies they employ to overcome them. Furthermore, the benefits of WrC support for students' academic success are highlighted. The study underscores the importance of academic writing in higher education and the critical role of interdisciplinary collaboration in developing students' research writing skills, particularly in the nursing discipline. The findings contribute to the understanding of effective interventions for improving academic writing and supporting student success in higher education.
Emerging technologies and higher education libraries : a bibliometric analysis of the global literature
(Emerald, 2024-01-01) Mitha, Sara Bibi; Omarsaib, Mousin
Purpose: This paper explores emerging technologies in higher education libraries indexed in the Web of Science core collection and Scopus for the periods between 1994 and 2024 (January 18, 2024) /jats:sec>Design/methodology/approachData from Web of Science (WoS) and Scopus databases were collected and combined using RStudio software. Once this was completed using RStudio, the combined Scopus and Web of Science Excel file was uploaded into Biblioshiny, an interactive web interface. The data was then categorized to illustrate contributions from authors, journals, countries and academic institutions across the globe.FindingsResults and findings related to publication growth trends, annual growth, core journals, impact and productivity of authors, most cited documents, collaborations, network mapping and country contributions on emerging technologies and higher education libraries are presented.Research limitations/implicationsThis topic requires further exploration as academic librarians are fast becoming integrated into the teaching and learning agenda of institutions globally.Practical implicationsHigher education libraries and library schools to promote the teaching identity of academic librarians by helping them improve their pedagogical and digital skills for online teaching.Social implicationsLibrary and information science schools need to fast track the integration of emerging technologies into the curriculum. Higher education libraries should consider the training of staff in order to keep abreast of emerging technologies. Library management must frame their policies and strategies in order to promote the use of emerging technologies in higher education libraries.Originality/valueThe current study is novel in that it explores emerging technologies and higher education libraries using combined data from Scopus and Web of Science. The topic of emerging technologies and higher education libraries is still developing and therefore is in its infancy. The research is useful for researchers, library management and library schools in the higher education sector globally.
Sisterhood in academia : storying our experiences in higher education
(Durban University of Technology, 2024) Govender, Nereshee; Khumalo, Nonhlanhla; Agbede, Grace Temiloluwa
Breaking the barriers for women in higher education institutions has been on the global agenda for over a decade. Women's lived experiences in academia has notably focused on issues of inequality and systemic gendered barriers that lead to women opting out of academia. This study acknowledges that many black women academics feel caged and overlooked in their positions and argues that despite these challenges, women are resilient and need to carve out spaces to navigate their paths in the academy. Using the autoethnography inquiry approach, we reflect on how our experiences shaped our academic journey in higher education institutions. The principles of Communities of Practice (CoP) is adopted as a framework underpinning this paper. It is envisaged that this framework will help examine the challenges and opportunities black women academics experience in higher education. Our reflective discussion on the sisterhood we embraced during our academic journeys has suggested that institutions need to provide mentorship opportunities, and spaces to talk, support and be supported.
HRM alignment and integration in knowledge risk management in South African state-owned enterprises
(Academic Conferences International Ltd, 2024) Phaladi, Malefetjane Phineas
Most state-owned enterprises (SOEs) in South Africa face serious challenges with tacit knowledge loss risks, largely due to a lack of alignment and integration points for human resource management (HRM) practices in knowledge management to effectively manage such knowledge loss risks. This study was interdisciplinary in nature, presenting empirical evidence of a strong connection between HRM and knowledge management (KM), especially its knowledge risk management (KRM) sub-domain. The research paper employed a qualitative research design, which involved collecting in-depth qualitative data through interviews with 20 human resource (HR) managers in 9 SOEs. The qualitative data extracted through the interviews were analyzed thematically using Atlas.ti software. The research results revealed that HRM practices are not aligned, integrated and focused on mitigating enterprise tacit knowledge loss risks in most South African SOEs. A lack of HRM alignment and integration was a serious issue across the board, irrespective of whether the participating SOEs had knowledge management structures, roles and strategies in place. However, on a positive note, HR managers acknowledged the need for the integration and alignment of HRM strategies regarding effective knowledge loss risk management. The study highlights a deficiency in HRM alignment and integration for effective knowledge loss risk management. The researcher infers that HRM alignment and integration in KRM has a critical strategic and operational role to play in the mitigation of enterprise knowledge risks, as well as in developing the required knowledge management capabilities. The study sought to close a knowledge gap in the existing body of knowledge by presenting empirical evidence identifying alignment and integration points of HRM strategies into KRM for SOEs to effectively reduce knowledge loss risks. Furthermore, the study presents a strong link between HRM and KRM in building KM capacity for the reduction of the risks associated with tacit knowledge loss.
Key organisational barriers to effective knowledge risk management in South African public sector enterprises
(OmniaScience, 2024) Phaladi, Malefetjane Phineas
Purpose: The aim of this study was to delve into the obstacles preventing the effective management of tacit knowledge risks in South African public sector enterprises (PSEs) from the perspectives of human resource management (HRM) and knowledge management (KM).A perusal of the literature reveals that most South African PSEs are grappling with significant challenges related to potential tacit knowledge loss risks.Design/methodology/approach: The research utilised a mixed methods exploratory sequential design, collecting qualitative data through interviews with 20 HR managers in 9 PSEs and survey data from 585 questionnaires. The reliability of the data was tested, and thematic analysis was performed using Atlas.ti software.Findings: The study identified key barriers to effective tacit knowledge loss risk management in PSEs, including a silo mentality, organisational red-tape, knowledge as a power source, lack of recognition and rewards, KM awareness, cultures and structures, employment equity, fixed-term contracts, competing priorities for leadership, knowledge hoarding, HRM practices, and inadequate KM technologies and systems. These pressing issues need to be addressed to improve knowledge risk management (KRM) efforts in PSEs.Research limitations/implications:The exploration of organisational barriers was only limited to the tacit knowledge loss risks category, induced by human resource turnover in country-specific PSEs. Future studies could explore the organisational barriers and factors affecting other types of knowledge risks in PSEs or similar knowledge-intensive business enterprises across the globe using different samples and populations. Other similar studies could include strategic sectors of the economy such as energy generation, civil aviation, defence, mining and rail. The study contributes to the knowledge-based view and knowledge stickiness theories, and proposes an interdisciplinarity approach using mixed methods for future research on tacit knowledge loss.Practical implications: The research findings conclusively indicate that PSEs face the aforementioned barriers that hinder the effective implementation of the KRM system. This study identifies that key organisational barriers were mainly due to a lack of knowledge-driven HRM strategies in KM. To address these barriers, HR managers and other stakeholders must collaborate to ensure effective knowledge management and mitigate the negative impact of knowledge loss risks on organisational performance.Social Implications: The study highlights the importance of removing key barriers for improved KRM in PSEs. The improved KRM can enhance public service delivery efficiency, transparency and the accountability of PSEs by addressing socio-economic developmental issues in developing economies. Originality/value: Using South African PSEs as a case to address this challenge, the paper sought to explore key organisational barriers to effective knowledge loss risk management in organisations with a view to shaping discourse, policies, research, theories and practices in KM and HRM. Organisational barriers affecting the management of such risks remain unexplored in the extant body of knowledge and practice.
Uncovering the journey of building a community : a story of a global network for early-and mid-career women researchers
(Emerald Publishing Limited, 2024-08-06) Zheng, Gaoming; Kim, Mee Joo; Qi, Jing; Aarnikoivu, Melina; Bekova, Saule; Meki-Kombe, Charity; Shabdan, Baktygul; Tsephe, Lifutso
In this chapter, we delve into our journey of establishing and nurturing a global network comprising early-and mid-career women researchers in the realm of doctoral education. Formed and sustained amid the backdrop of the pandemic since 2020, our endeavours of community building have acquired unique attributes, rewards and trials. We begin by tracing the evolution of our collective journey and the collaborative process that has shaped this network. This, in turn, will spotlight the driving forces and expectations that underpinned the birth of this international alliance tailored for aspiring mid-career women researchers. We also delve into the fundamental characteristics of the network and consider the benefits it offers to its members. Lastly, we will address the challenges the network faces, particularly regarding its sustainable development in the context of competitive, academic work environments
Mitigating risks of tacit knowledge loss in state-owned enterprises in South Africa through knowledge management practices
(AOSIS, 2022-02-01) Phaladi, Malefetjane Phineas; Ngulube, Patrick
Background: State-owned enterprises (SOEs) in South Africa face a serious challenge of knowledge loss caused largely by resignations, the ageing workforce and a lack of knowledge management (KM) practices. Objective: This article explores KM practices in the South African SOEs to mitigate the risks inherent in tacit knowledge loss. Methods: The study adopted a mixed methods research strategy using an exploratory sequential design to identify KM practices and their effectiveness in addressing the issue of tacit knowledge loss. The qualitative data was collected through the interviews and document analysis of 2018 annual reports in nine SOEs across five market sectors. A survey questionnaire was distributed to 585 respondents, with a 25% response rate (145) for quantitative data in three SOEs. Results: The results revealed that the majority of the SOEs lacked KM practices in their structures. The lack of KM practices implies that the SOEs are lagging behind in knowledge protective capacities to mitigate the risks inherent in the organisational tacit knowledge loss. With many South African SOEs, facing all these sorts of knowledge loss risks and a lack of KM practices to mitigate them, achieving the objectives of a developmental state remains a far fetched idea. Conclusion: The absence of KM practices negatively affected knowledge transfer and retention in most of the SOEs. A lack of KM practices will negatively affect their performance and their sustainability to deliver on their developmental mandate. Investment in KM practices will assist SOEs to mitigate the risks associated with loss of organisational tacit knowledge.
Understanding tacit knowledge loss in public enterprises of South Africa
(AOSIS, 2024-01-01) Phaladi, Malefetjane Phineas; Ngulube, Patrick
Orientation: South African state-owned enterprises (SOEs) are facing a perpetual struggle of institutional tacit knowledge loss, which poses a risk to these entities and threatens their sustainability. The research project endeavoured to tackle these challenges from knowledge management (KM) and human resource management (HRM) perspectives and proposes a plethora of integrated knowledge-driven HRM processes to mitigate risks associated with loss of tacit knowledge. Research purpose: The study provides an integrated understanding of the issues relating to the causes of enterprise tacit knowledge loss and extent to which there is recognition of company knowledge loss in selected SOEs in South Africa. Motivation for the study: There is limited research that provides an integrated approach to tacit knowledge loss from KM and HRM standpoints. Research approach/design and method: The exploratory sequential mixed-methods research design was used in this study. In the qualitative phase of this research, data were collected from the annual reports of the SOEs and unstructured interviews with 20 purposively selected human resource (HR) managers, which was subsequently analysed thematically using ATLAS.ti software. The quantitative data from 145 out of 585 respondents were analysed statistically using Statistical Analysis Software (SAS). Main findings: The study revealed that organisational tacit knowledge loss is largely caused by voluntary and involuntary employee turnover and a lack of retention strategies. This adversely affects the knowledge base and the knowledge absorptive and protective capacities of the SOEs. Practical implications/managerial implications: The study concludes that the journey for ensuring effective knowledge transfer and retention of valuable enterprise knowledge starts with the appreciation of knowledge as a key firm-specific strategic issue. Contribution/value-add: This study offers an integrated understanding of the causes of tacit knowledge loss for effective management in SOEs researched interdependently from KM and HRM perspectives.
Developing knowledge protective capacity through retention practices in South African state-owned companies
(AOSIS, 2023-12) Phaladi, Malefetjane Phineas
Background: Extant knowledge management (KM) literature has established the importance of human resource management (HRM) practices and their relationship in support of the effective management of organisational tacit knowledge, albeit at a theoretical level. This study attempts to address this research gap by empirically exploring and focusing on specific HRM retention practices in support of knowledge transfer and retention efforts in the context of South African state-owned companies (SOCs). Objective: The purpose of this study is to explore the extent to which HRM retention practices help to develop knowledge protection capacities in ensuring effective mitigation of enterprise tacit knowledge loss in South African SOCs. Method: This study used an exploratory sequential mixed methods research (MMR) design to investigate knowledge retention practices in South African SOCs. Data were collected through in-depth interviews with 20 human resource managers and a survey with 585 randomly selected respondents, achieving a 25% response rate. Results: South African SOCs lack knowledge-driven retention strategies, which could reduce labour turnover and knowledge loss risks. These issues include success management, incentive schemes, job rotation, post-retirement knowledge contracting, counter-offers and job shadowing. If unaddressed, these issues could threaten organisational performance and economic sustainability. Conclusion: Insofar as human resource retention practices are concerned, this study concludes that they are not knowledge-driven, thus not helping SOCs in building the necessary capacities and capabilities for the protection of enterprise-specific knowledge assets. Contribution: This study sought to close a gap in research and practice linking human resource retention and knowledge protective strategies to address knowledge loss risks in SOCs. Keywords: knowledge protective capacity; human resource retention practices; knowledge loss; knowledge retention; knowledge transfer; state-owned enterprises; South Africa.
Human resource management as a facilitator of a knowledge-driven organisational culture and structure for the reduction of tacit knowledge loss in South African state-owned enterprises
(AOSIS, 2022-10-10) Phaladi, Malefetjane Phineas
Background: Many state-owned enterprises (SOEs) in South Africa face the serious problem of knowledge-unfriendly organisational cultures, structures and human resource management (HRM) practices that hinder the reduction of the risks associated with tacit knowledge loss. Objective: The article examines the role of HRM in facilitating knowledge-driven organisational cultures and structures for the reduction of tacit knowledge loss in South African SOEs. Methods: The study deployed an exploratory sequential mixed methods research design to examine the role of HRM in facilitating organisational cultures and structures that are supportive of knowledge management (KM). In the qualitative phase, data were collected through interviews with 20 purposively selected HR managers in nine SOEs. In the quantitative phase, a questionnaire was distributed to 585 randomly selected employees in three state owned companies. The instrument was considered reliable with a Cronbach’s alpha of 0.94 and a response rate of 25%. Results: The research findings revealed that a majority of organisational cultures and structures in SOEs did not facilitate or assist to propel and support KM activities, behaviours and practices. On a positive note, human resource managers acknowledge that they have a crucial role to play in influencing culture management and structural designs in their companies to boost KM activities, behaviours and cultures. Conclusion: Numerous SOEs did not exhibit certain knowledge-driven behaviours and cultures because of a lack of structures to drive KM. Human resource managers did not exert their role in driving and influencing such knowledge-based behaviours, cultures and structures to lessen potential tacit knowledge loss.
Building knowledge absorptive capacity in South African public companies through recruitment practices
(Academic Conferences International Ltd, 2023-01-01) Phaladi, Malefetjane Phineas
Most state-owned companies (SOCs) in South Africa are in a perpetual struggle to recruit human resources and replenish their intangible knowledge asset losses that are largely due to high employee turnover. The study is interdisciplinary in nature, presenting a strong link between recruitment practice, employee turnover, knowledge loss and knowledge absorptive capacity. The research project used a mixed methods exploratory sequential design by gathering in-depth qualitative data through interviews with 20 human resource managers in 9 SOCs. Survey data was collected from a 25% response rate to the 585 distributed questionnaires. The survey instrument was tested for reliability with a Cronbach’s alpha at 0.94. The qualitative data extracted through the interviews were analyzed thematically using Atlas.ti software, whilst the quantitative data were analysed using Statistical Analysis Software (SAS). The findings revealed that due to increased human resources mobility, human resource management (HRM) establishments in many SOCs were in a perpetual struggle to fill vacancies in mission-critical areas. Knowledge-loss induced by human resource attrition was a serious challenge in most SOCs. On a positive note, the study revealed that recruitment practices were knowledge-driven, largely because they supported SOCs in the sourcing of the required company-specific human and knowledge resources, albeit some extant challenges. The study concluded that HRM recruitment practices build knowledge absorptive capacity in South African SOCs.
Mitigating tacit knowledge loss in South African state-owned companies : HRM approach
(Academic Conferences International Ltd, 2023-01-01) Phaladi, Malefetjane Phineas
This study is an interdisciplinary research that sought to explore knowledge loss risks interdependently in relation to the knowledge management (KM) and human resource management (HRM) disciplines in South African state-owned companies (SOCs). This study highlighted the significant role of knowledge-based HRM systems, which will naturally enhance the management capacity of tacit knowledge to mitigate risks and assist SOCs to deliver on a developmental mandate, as well as ensure their survival and the economic growth of developing nations. The paper aims to explore the connection between KM and HRM practices for the effective management of enterprise tacit knowledge loss risks using the SOCs of South Africa as a case. This study is a mixed methods research project, using the exploratory sequential design as a research strategy. Data were collected qualitatively through interviews with 20 purposively nominated human resource managers, and survey data was collected randomly from 25% (145 of the 585 responses) of the workers employed in SOCs. Qualitative data were analysed thematically using Atlas.ti and Statistical data were analysed using SAS and exploratory factor analysis. The relationship between HRM and KM practices in lessening the risks inherent in tacit knowledge loss, mainly from voluntary turnover, is underdeveloped in many South African SOCs. The study established that the role of HRM in supporting KM is limited and underdeveloped in many SOCs, largely because they are lagging in key structures and knowledge-centric cultures, behaviours and HRM practices to drive the effective management of company knowledge. This study assists HRM executives and KM practitioners to develop knowledge-driven HRM practices in order to mitigate risks from the loss of tacit knowledge, whilst ensuring sustained performance in public enterprises. The study and proposed strategies seek to influence the discourse, policies, practices and theories on KM and HRM praxis in companies to mitigate the risks associated with the loss of tacit knowledge.
Continuing professional development and the changing landscape of academic libraries
(Emerald, 2024-01-01) Moonasar, Anushie
This article highlights the dynamic and evolving nature of libraries and the role of librarians within the changing landscape. It discusses how libraries have traditionally operated and how they have been impacted by 4IR and external factors such as the COVID-19 pandemic.type="abstract-subheading">Design/methodology/approachThe study employed a mixed methods research approach, combining an online questionnaire to derive quantitative data and interviews to provide qualitative data. The follow-up interviews provided a comprehensive understanding of how academic librarians at the DUT library use Continuing Professional Development (CPD) to adapt to the evolving environment.FindingsThis paper reports that there was consensus that CPD empowers the librarians to adapt seamlessly to the dynamic library landscape. It equips them with the knowledge and skills to stay updated on the latest trends, technologies and best practices in their field. Practical implicationsThe findings carry implications for the planning and executing of ongoing CPD programmes and activities across all academic libraries.title content-type="abstract-subheading">Originality/This study provides an insight into the results of the importance of CPD for librarians within a developing country in southern Africa.
Key developments in global scholarly publishing: negotiating a double-edged sword
(Wiley, 2024-04-08) Oparinde, Kunle; Govender, Vaneshree; Adedokun, Theophilus; Agbede, Lolu; Thungo, Sithabile
Over the last few years, the publishing industry has experiencedsignificant changes and developments, most of which have had a positiveinfluence on scholarly publishing. For instance, the gradual popularity ofopen access publishing has contributed to the wider access and readershipof published materials. Also, the recent development in the abilities of artifi-cial intelligence (AI) tools to assist in the publication process is laudable forits potential. The gradual shift from print to online publication is also a com-mendable development in global publishing. Not without their own chal-lenges, these developments, among others, have mostly impacted globalpublishing in a positive way. In the current study, the researchers’argumentstems from the notion that although these developments are invaluable,there are accompanying impediments that publishing professionals as wellas publishing outlets must consider. In response to these developments,role-players in the publishing industry must constantly reassess their pub-lishing processes in order to carefully manage and negotiate what is termedby this study as a‘double-edged sword’(capable of having positive andnegative consequences). This study reviews existing studies, draws viewsfrom publishing experts, and seeks opinions from scholars to establishmethods of negotiating some of the key developments in global publishing.
Strengthening student-supervisor relationships: an examination of postgraduate students' perspectives on supervisory supports
(Universitas Negeri Malang, 2024-04-08) Adedokun, Theophilus; Oyetunde-Joshua, Funsho
This study examined the role of supervisors in supporting postgraduate students from the students’ perspective. Through interviews with postgraduate students at two universities, the research aimed to understand how students perceive and experience guidance from their supervisors. The factors examined included meeting frequency, feedback, and guidance received by students from supervisors. The analysis identified strengths in supervisory support in these areas, as well as areas needing improvement. Results indicate quality feedback and regular communication had the greatest positive impact. However, many students desired more hands-on help with methodology and writing. The study recommends supervisor training programs focused on writing guidance and supervision skills. By implementing such programs, universities can enable supervisors to provide optimal student support, thereby improving experiences and outcomes. This research provides key insights into strengthening student-supervisor relationships.
Integrating strategic human resource management practices for effective knowledge risk management in public enterprises
(IGI Global, 2024-02-23) Phaladi, Malefetjane Phineas; Mhlongo, Patrick Mbongwa; Omarsaib, Mousin; Mpungose, Bongekile
Knowledge loss risk is a serious and complex issue facing public enterprises around the world. The purpose of the chapter was to explore and present a global picture integrating strategic human resource management (SHRM) practices into knowledge management (KM) for the effective management of knowledge loss risk in public enterprises. In order to explore strategic human resource management practices and knowledge risk management in the extant literature, the preferred reporting items for systematic reviews and meta-analyses (PRISMA) method was selected as a methodology to guide the data collection and analysis of the study. The research findings infer and point to very limited research in the global literature linking SHRM practices to KM for effective knowledge risk management. Such a relationship in research and practice remains blurry, despite the fact that the role of HRM in tacit knowledge risk management is inevitable. The findings of this chapter provide a valuable framework indicating distinct areas of interest that require further exploration in the current literature.
My African husband did not conform to gender roles while supporting me through doctoral studies
(2023-11-21) Ts'ephe, Lifutso
Both men and women with doctorates are known to have significantly contributed to the advancement of continental and national growth through knowledge and skills acquired while conducting research in the pursuit of a doctorate. However, the percentage of women on the African continent with PhDs is still low across all nationalities. Students enrolled for PhD programmes have been known to exit at some stage for a variety of reasons, including financial hardships, obligations to one's family, and demotivation engendered by prolonged research. Some women seek divorces because they believe that their husbands hindered their paths to accomplishing their goals. This article presented a research narrative on an African woman PhD graduate who attended a university in South Africa. Mandisa talks about how her husband assumed gender roles perceived to be that of a woman to help her successfully complete her doctoral studies. This qualitative research was underpinned by the interpretivist paradigm. Through the lens of the capabilities approach, this article demonstrated how spousal support is essential for a wife to achieve success in PhD studies. The results revealed that Mandisa's husband inspired her to succeed in her doctoral studies by relieving her of taking care of the household chores. The article envisions promoting doctoral education scholarship through highlighting the value of familial support, especially for African women.
Transforming learning : reimagining writing centre tutor training in a university context
(Durban University of Technology, 2023-11-21) Govender, Nereshnee; Ndadziyira, Tafadzwa
Tutors in the higher education environment play an important role in facilitating student learning. However, they are often inadequately supported in the contexts in which they work. Tutors often require support through structured training and development programmes that embeds theory and practice to equip them with the powerful knowledge needed in their work with students. A re-examination of the support, training and development of tutors is therefore needed. This paper explored a Writing Centre tutor training progamme within a University of Technology (UoT) context. An academics literacies approach to tutor training has been implemented as it enables the creation of opportunities for students and tutors to question the ways in which they are working with knowledge and demonstrating that knowledge through their writing. Through tutors’ narrative, written reflections and within a qualitative inquiry, this paper explored theory based tutor training and how it contributes to a more responsive Writing Centre practice by developing tutors’ undertsanding of their role in transforming thinking, teaching and learning. It argues for the implementation of on-going, structured and theoretically embedded training that foregrounds Writing Centre pedagogy and creates a foundation for tutors’ cognitive development in their work with students.
Corporate social responsibility in the mining sector in Zimbabwe.
(La Nuova Italia Editrice, 2023-01-31) Musariwa, Priscilla; Rampersad, Renitha; Govender, Nereshnee
Zimbabwe like any other developing country, invests funds in supporting the upliftment of communities and in social programmes that enhances community development. The increasing rate of unemployment and low skills level poses a threat to sustainable development. To support a strategic shift towards impactful results, organisations with the help of the government need constructive and efficient Corporate Social Responsibility (CSR) policy, which is simple and user friendly. This can assist project managers and company managers to improve effectiveness and efficiency of CSR programmes. Using a qualitative approach, this study examined the nature of CSR in the mining sector in Zimbabwe to understand the challenges that are faced by mining companies. This paper can be used to design a CSR policy that lead to the planning and implementation of programmes in the mining sector that yield impactful results. Using purposive sampling, four CSR managers were selected from two Zimbabwean mining companies (Zimplats and Zimbabwe Consolidated Diamond mining Company). Data was collected through semi structured interviews and analysed using thematic analysis. Findings indicate that mining companies in Zimbabwe are involved in CSR initiatives, but they are faced with a number of challenges including lack of participation from the communities and limited financial resources.
The influence of social media in building organisational relationships in the public relations industry in South Africa
(2023-11-30) Mzizi, Siyabonga L.; Govender, Nereshnee; Govender, Vaneshree
Social media has created a new era of global communication. It is reshaping communication in organisations, thereby compeling many to rethink their communication strategies. In today's technologically driven era, organisations face a multitude of responsibilities and challenges, one of which is the participatory nature of social media which requires a high level of responsiveness. Despite the global social media revolution, not all public relations practitioners in organisations use social media to its fullest potential, regardless of the advantages it may offer. This case study on a leading public relations and communications body in South Africa is used to analyse how social media could be used to maintain effective organisational communication. An interpretative, qualitative approach is employed. Data is gathered through interviews and thematic analysis enabled the categorisation of data into themes. Findings reveal a poor level of engagement on social media platforms and recommends the creation of online discussion forums, the reviewing and monitoring social media platforms, enabling the younger generation of public relations practitioners to spearhead social media activity, and the training and development of practitioners to instil confidence and understanding of social media use.

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