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Theses and dissertations (Management Sciences)

Permanent URI for this collectionhttp://ir-dev.dut.ac.za/handle/10321/14

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Author: search.filters.author.Fuchs, JodySubject: search.filters.subject.Local government--South Africa

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    An exploratory survey of competency frameworked managerial talent for service delivery in local government
    (2018) Fuchs, Jody; Msweli, Pumela
    Competent governance is an imperative driver of great organizations. However it appears that in South Africa, incompetent governance is making a significant contribution to social fragmentation and economic decline. This study builds a new theory for competent governance using a competency-based positivist theoretical paradigm. The ubiquitous competency theory was first postulated by the illustrious Harvard Psychologist David McClelland in 1973. Contemporary management sciences use competency-based management for strategic configuration. Competency-based strategic configuration promotes effective and superior governance by aligning human resources to the business strategy. The case study design utilizes a quantitative methodology to collect data from a theoretically selected sample of middle and executive managers at the eThekwini Metropolitan Municipality in KwaZulu-Natal, South Africa. The conceptual domain for competent governance is identified in the literature review chapter. An electronic survey with seventy-nine items was conducted on a sample of middle and executive managers in the municipality. Two criterion referenced correlation matrices indicated satisfactory predictive validity. Factor analysis with Promax Rotation in IBM’s SPSS version 24 yielded a new theory for competent governance. Cronbach Alpha reliability testing indicated that the results were dependable. Fuchs’s Competent Governance Theory makes the assumption that competent governance has two criterion-referenced constructual frameworks, five conceptual frameworks, and a dictionary of competencies that measure superior- and effective-governance.