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Theses and dissertations (Management Sciences)

Permanent URI for this collectionhttp://ir-dev.dut.ac.za/handle/10321/14

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    Evaluating the sustainability of South Africa’s gambling industry
    (2023) Mlobeli, Siphamandla; Hatikanganwi, Mapudzi
    South Africa is a developing country that prides itself on having in-depth understanding of gambling activities. People engage in gambling activities like casino games and lotteries. Even though gambling activities have evolved from being a relatively unusual occurrence limited to brick-and-mortar casinos, bingo halls, race and sports books, it has become a technologically sophisticated sector that is growing significantly every year. The gambling activities have transforms how individuals gamble. People gamble in the comfort of their own homes. However, the growing importance of unregulated (and thus illegal) gambling in South Africa is a troubling trend. This study aimed at investigating the opportunities for the South African gambling sector to continue operating in the face of declining revenues. To establish the set objectives, this study adopted the use of qualitative methods particularly purposive sampling. The researcher acquired a representative sample of the three CEOs and 12 players from each of the three companies, Gold Circle, HollywoodBets, and Phumelela Gaming. In a similar vein, the 12 clients chosen from the three businesses have a history of doing business with them. The findings of the study revealed that both internal and external elements contributed to the industry's swift drop in fortunes. The internal variables include marketing, culture, issues with tax income, racing, wagering, and the use of human capital. Education, innovation, globalisation, a lack of skilled workers, economic and political instability, legal issues, restrictions on gambling, change, and government backing are some of the external variables. The study recommended significant government assistance for the industry. The national gambling board should also see to the closure of all illegal gambling establishments. The sudden increase in licence renewal costs and tax revenue needs to be investigated, to help the business regain its financial stability.
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    Factors affecting family owned businesses in Durban, KwaZulu-Natal
    (2018-09) Mlobeli, Siphamandla; Mapudzi, H.
    Family owned businesses play a vital role in the entire South African economy. The main objective of the study was to investigate the factors affecting family owned businesses in Durban, KwaZulu Natal (KZN), as well as to establish the leadership styles of management present in family owned businesses. The study also aimed to establish the effect of succession planning on these businesses and propose strategies for the sustainability of family owned businesses. The study was exploratory and qualitative research methods were used to conduct the research. Scheduled individual in-depth interviews with family owned business managers/business owners were conducted by the researcher. The respondents consisted of five businesses that were selected by the researcher around Durban; the respondents were chosen by means of non-probability sampling methods. The findings of the study revealed that there is a lack of communication between family owned businesses and the government; hence, the government has no support towards family owned businesses. The majority of the respondents indicated strategic planning and succession plans as major factors affecting the survival of family owned businesses. Other factors that the respondents highlighted include poor financial management, lack of technology, globalisation, family feuds, lack of education within the family owned businesses, lack of business experience, skill shortages and poor leadership. Based on these findings, the researcher recommended that family owned businesses need to critically evaluate all the internal and external factors before and during the progress of the business. The researcher further indicated that a clear succession plan is required, while family owned business managers need to lead by example.