Theses and dissertations (Management Sciences)
Permanent URI for this collectionhttp://ir-dev.dut.ac.za/handle/10321/14
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Item The impact of training and development of academic staff as a strategic tool for enhancing job satisfaction at Bulawayo Polytechnic in Zimbabwe : a case study(2018) Rumutsa, Sheila; Jinabhai, Dinesh C.The research focused on the impact of training and development of academic staff as a strategic tool for enhancing job satisfaction at Bulawayo Polytechnic in Zimbabwe. The literature suggests that training and development can be a strategic tool to enhance job satisfaction . The target population for this study was 135 academic staff at Bulawayo Polytechnic in Zimbabwe. Due to a relatively small population, the survey method was employed . In this study, both the primary and secondary data sources were used in the study. A quantitative research design was adopted to conduct this research. The primary data was collected by way of a closed-ended questionnaire using the personal method of data collection. There was a significantly high response rate of (93,33%) which was largely due to the fact that the personal method was used for the administration of the questionnaire . The Statistical Program for the Social Sciences (SPSS) version 24.0 for windows was used for the statistical analysis. There were some significant and non-significant findings that emerged from the empirical analysis and results. The findings were analysed using various statistical techniques such as descriptive statistics, Fisher's Exact test and the Pearson's Chi-square. The majority of respondents (50.90%) revealed that academic staff training and development at Bulawayo polytechnic was not satisfactory . In addition, 56.30% of the academic staff at Bulawayo Polytechnic expressed that the unconducive working conditions did not permit them to perform well and 75.0% expressed that academic staff training and development at Bulawayo Polytechnic was not implemented successfully. The findings of this study revealed that there was no significant relationship between training and development strategies and job satisfaction at Bulawayo Polytechnic and this was also revealed by the hypotheses tested. The study recommends that Bulawayo Polytechnic management should organise more training workshops and seminars, improve the working conditions , open communication channels and ensure equitable compensation and benefit packages. The recommendations could be used in improving training and development and job satisfaction at Bulawayo Polytechnic in Zimbabwe. The study concludes by highlighting the directions for future research.Item The importance of employee training and retention strategies of healthcare professionals for effective service delivery : a case study of Manama Mission Hospital in Zimbabwe(2018) Kanyumba, Blessing; Jinabhai, Dinesh C.The overall aim of the study was to investigate the importance of employee training and retention strategies of Health Care Professionals for effective service delivery at Manama Mission Hospital in Zimbabwe. The main problem was the increased rate of Health Care Professionals migration in Zimbabwe due to economic and social issues. This has led to poor service delivery in Health Care Institutions. Against this background, the literature suggests that organisations should offer relevant employee training, as well as retention strategies to ensure that employees remain in the organisation for a longer period, thus improving service delivery. The study was conducted at Manama Mission Hospital in Zimbabwe. This hospital is run by the Evangelical Lutheran Church in Zimbabwe (ELCZ), with the assistance of the Ministry of Health and Child Care. The study adopted a quantitative research design and pre-coded structured closed-ended questionnaires were administered to the target population. The target population for the study was 110 healthcare professionals at Manama Mission Hospital and a survey method was employed. A significant response rate of 89% was obtained using the personal method of data collection. The responses to the questionnaire were captured and analysed using the Statistical Package for Social Sciences (SPSS) version 24.0 for Windows. Several hypotheses were formulated and tested using Pearson’s chi-square; Spearman’s rank order co-efficient; Pearson’s Product-moment Correlation Co-efficient; and Fisher’s exact test. The main findings revealed that employee training did contribute to the effectiveness of service delivery at Manama Mission Hospital. The findings also revealed that retention strategies contribute to an improved service delivery at Manama Mission Hospital. The recommendations suggest that the management of Manama Mission Hospital should support the implementation of training programs, offer rewards for good performance, provide adequate resources and offer feedback for the training provided. The TURNITIN program was used to test the entire thesis for plagiarism. The study concludes with suggestions for further research in this field.