Theses and dissertations (Management Sciences)
Permanent URI for this collectionhttp://ir-dev.dut.ac.za/handle/10321/14
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Item Exploring the factors influencing employee satisfaction in Msinga Local Municipality(2018-05) Mvelase, Nhlakanipho Goodman; Agbenyegah, Albert Tchey; Zogli, LutherThis research was designed to investigate the enhancement factors of employee satisfaction at MLM in the KwaZulu-Natal province of South Africa. Globally employee satisfaction is vital to every organisation since it is acknowledged that employee satisfaction increases productivity. Thus, the primary objective of this research was to determine different enhancement factors within the organisation. To ensure that the objectives are met this research employs a quantitative technique aided by a Likert Scale questionnaire for circulation among the employees of the organisation (MLM). Data for this research was collected from the sample size of 120 employees from different departments of MLM. The participants were derived from a target population of 120 using a random sampling tool. At the time of this research, the researcher was employed at MLM; and the questionnaires were circulated to all the employees who took part in the data collection process. Data collection process was completed within the period of three weeks yielding a high response rate of 100%. Data was analysed by means of the Statistical Package for Social Science (SPSS) version 24.0 for windows. Soon after the analysis was completed, it was sent for proof reading and scrutinised to ensure that no plagiarism is found. At the end, this research discovered that various factors are likely to enhance the employee job satisfaction within the organisation. Furthermore, the research concluded pointing to future research on other factors that are likely to increase employee job satisfaction.Item The influence of work-life balance practices on employee job performance : a case study of Mi7 Security Intelligence in Durban, KwaZulu-Natal(2018-12) Zindoga, Thelma Kudzai; Makusha, TawandaThis research determines the influence of work-life balance practices on employee job performance at Mi7 Security Intelligence Company at Durban University of Technology (DUT). This study utilised mixed methods – both quantitative and qualitative research methods as a form of triangulation. The study context was DUT, and the 60 (35 female and 25 male) research participants who took part in the study were Mi7 Security Intelligence Company security officers employed to work at the DUT. From the 60 participants who took part in the quantitative survey, 10 security officers were selected to take part in individual in-depth interviews. Quantitative data was entered into Stata 11 Statistical Software and analysed using two sample t-tests and Ordinary Least Squares (OLS) regression analysis. Qualitative data was analysed thematically using Nvivo 10 Software. The quantitative results show that younger security officers, those with lower levels of education, those who do not have children and those who are not married, compared to other groups, were more likely to score high on security officer satisfaction survey scale, family-work balance scale, work- family balance scale, and psychological health scale. Qualitative results corroborated the quantitative results with regards to work-life balance practices and family satisfaction, with participants mostly complaining about the lack of growth and development opportunities which were coupled with long working hours which limit their family time.