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Theses and dissertations (Management Sciences)

Permanent URI for this collectionhttp://ir-dev.dut.ac.za/handle/10321/14

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    The effectiveness of the supply chain management system at a selected community education & training college in KwaZulu-Natal
    (2024) Mthethwa, Bhekefini Sibusiso Vincent; Jugmohan, Sean; Shonhiwa, Kudakwashe
    The current Community Education and Training Colleges (CETCs) have evolved from the old Adult Education and Training (AET) system where all supply chain management processes were centralised nationally in Pretoria. The decentralisation of supply chain processes to CETs in 2019 meant that the CETCs were expected to carry out all the supply chain management functions. The devolving of the supply chain management (SCM) function to the CET colleges meant that a selected community education and training college (CETC) has a mandate of servicing all the community learning centres (CLCs) and satellite learning centres (SLCs) falling within their jurisdiction. This study embarked on an exploration of how a selected CETC has responded to the transition of inheriting SCM functions. This was done by: firstly attempting to establish how human and physical resources impact on SCM in a selected CETC; secondly the identification of possible prevalent SCM risks; thirdly identifying performance measures to supply chain practices; and fourthly establishing what supply chain risk mitigation strategies affected SCM practices. Against this backdrop, the study made recommendations on all four objectives in the process, also suggesting the possible risk mitigation that could be applied to the possible challenges that this study endeavoured to unmask or reveal. In order to collect data that would enable the study to draw these findings on the effectiveness of SCM in a selected CETC, a quantitative method was adopted. The study sourced data from a population size of 118 respondents comprising all management officials at the central office of the selected CETC and all CLC managers and satellite supervisors on the PERSAL system of the selected CETC. The study applied the STATA 17 software package to present the statistical data analysis of the data collected. Consequently, graphs and tables were used in the study to interpret data which corroborated the findings of the study on the effectiveness of SCM systems in a selected CETC, espoused in the objectives of the study.
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    Management of movable assets and the application of supply chain management policies in the Department of Human Settlements, KwaZulu-Natal provincial government
    (2021) Kunene, Jabulile Rachel; Govender, Saths
    The study was aimed at evaluating the compliance on the Management of Movable Assets and Application of Supply Chain Policies in the Depatment of Human Settlements, KwaZulu-Natal Provincial Government. Since managing of movable assets is a challenge in most governemnt as well as private sectors, this kind of research has never been conducted in the Department of Human Settlements, in the Province of KwaZulu-Natal. It was obvious that movable asset management is definitely a subject that needs attention. A critical review of related literature, as well as varying methods of data collection were undertaken and relevant theories were explored. Theories covered in this research are the Transaction Cost Economics Theory, Agency Theory as well as the Resource-Based View Theory. These theories, combined, help justify the thesis of this research.This contextual study broadens the possiblities of application in Supply Chain Management, especially in the movable assests section. The main finding of the study strengthened the dispute that non-compliance in safeguarding movable assets by end users is the most critical part in the management of the departmental movable assets. The department still has to improve control measures in safeguarding movable assets, compliance with movable assets management principles, guidelines and working conditions.
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    The impact of procurement processes on service delivery in high schools : a case study of Queensburgh high schools in KwaZulu-Natal
    (2022-04) Ngcobo, Gabriel Lindani; Conradie, H.F.; Pillay, S.S.
    The delays in the provision of public schools infrastructure in South Africa motivated the researcher to conduct this study. Procurement processes by the KZN Department of Public Works have been investigated and evaluated, as these processes relate to services delivery challenges such as delays in project implementation. A case study approach, focusing on public schools in Queensburgh area, KwaZulu-Natal, has been utilised to understand the phenomenon and answer the research question/s. Procurement processes profoundly impact on service delivery. Insufficient budgets, obtaining approvals from committees, lodging of appeals, and lack of financial and technical capacity are some of the problems that cause delays and problems in service delivery. Interventions to improve the delivery of public schools infrastructure are necessary to ensure that teaching and learning takes place in a conducive environment. The research question, asked in a case study context: How does procurement management impact on education service delivery in South African public schools? What lessons can be learned from public schools in the Queensburgh area of KZN? The qualitative research approach, including semi-structured in-depth interviews with officials from the Department of Public Works (DPW) and contractors that do business with DPW assisted the researcher in generating data. Data analysis were performed by utilising thematic content analysis. Relevant coding practices were utilised in the analysis and interpretation of data. Some of the salient findings regarding the causes of procurement delays in service delivery related to requests for funding, centralisation of powers and functions, objections to awarding of tenders, corruption, awarding of tenders only to the lowest bidders, awarding of tender to incompetent tenderers, incorrect compilation of specifications, lack of requisite skills, lack of working capital, lack of technical knowledge, and invasion of construction sites.
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    An assessment of the efficiency and effectiveness of Supply Chain Management in the public sector : a case study of the Department of Justice and Constitutional Development in KwaZulu-Natal region
    (2018-09) Nkwanyana, Nontuthuko S'lindile; Agbenyegah, Albert Tchey
    The Supply Chain Management (SCM) concept emanated from the old purchasing models i.e. provisioning and procurement. This model, SCM, received a great deal of attention in both private and public sector organizations. The model was believed to conform to international best practice and thus it was believed to hold the promise of a better purchasing system in the public sector. In this context this research seeks to assess the efficiency and effectiveness of SCM in the public sector, with particular reference to the Department of Justice and Constitutional Development (DoJ and CD) in the KwaZulu Natal (KZN) Region. Research data was obtained by means of quantitative paradigm aided by a 5-point Likert scale questionnaire. The questionnaire addressed specific themes pertaining to SCM as well as the objectives of the research project. A total of 129 members of the target population participated in the research. They were selected from various offices in KZN. A purposive sampling technique was applied to select the participants. The researcher was personally involved in the collection of the questionnaires from them. Prior to its administration, the questionnaire was pre-tested for accuracy and clarity. The data collected were analysed by means of the Statistical Package for the Social Sciences (SPSS) version 24.0 for Windows, and the research report was evaluated for plagiarism with the use of the computer programme TURNITIN. The research revealed that SCM in the organization under study has contributed significantly to enhancing conformance to the principles of good governance and to service standards. However, challenges associated with capacity deficiencies such as a lack of manpower, information and skills were noted. Finally, in line with the research objectives, the researcher concludes by recommending structural re-engineering, the training and development of employees, supplier education, supply chain planning, and teamwork and partnerships among all stakeholders who contribute to the delivery of goods and services to end customers.
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    Recommendations for improvement of supply chain management at Era Beier
    (2005) Moodley, Yegambarum
    The study examines the supply chain management, within the business unit of EraBeier(Pty) Ltd. This business is situated in Pinetown South Africa. The concept of supply chain management is examined in terms of quality of material supplied, supplier evaluation, logistics, inventory and purchasing. These facets identified by the concept of supply chain management are prerequisites to achieving continuous process flow, are deemed crucial for effectiveness.