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Research Publications (Management Sciences)

Permanent URI for this collectionhttp://ir-dev.dut.ac.za/handle/10321/217

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Start date: 2021Subject: search.filters.subject.1503 Business and Management

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Now showing 1 - 8 of 8
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    Administrative practices for improved environmental compliance of manufacturing small and medium-sized enterprises in South Africa
    (LLC CPC Business Perspectives, 2023-10-23) Maphumulo, Jabhisile; Dongwe, Khethiwe; Nyide, Celani
    The main constraints on SME growth in developing countries are regulations and legislation. Poor administration of environmental regulatory compliance is shown by the high number of SMEs in the manufacturing sector closing down annually in developing economies. Therefore, the purpose of this study is to investigate the influence of administrative practices on environmental compliance by manufacturing SMEs in a developing country. This study adopted a quantitative research approach. A sample size of 215 administrative personnel and managers from manufacturing SMEs operating within Msunduzi Municipality, KwaZulu-Natal, South Africa, was selected. Managers and administrative personnel were selected to eliminate biased answers that favor organizations and because both may have had an opportunity to enforce administrative practices that adhere to environmental regulations. The sample size was selected using a probability sampling method. The study shows that respondents agree that environmental compliance is a mandatory practice for SMEs in the manufacturing sector. Although results show that SMEs are complying with environmental regulations, they still face challenges. The study further demonstrates a disregard for the organization and storage of assessment reports by administrative personnel working in manufacturing SMEs.
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    Monetary access and survival of small and medium-sized enterprises in South Africa post-COVID-19 era
    (LLC CPC Business Perspectives, 2023-08-22) Sthembiso Msomi, Thabiso; Grace Ngcobo, Nontokozo
    The COVID-19 pandemic has posed significant challenges to the survival of small and medium-sized enterprises (SMEs) in South Africa, particularly in accessing necessary funding for their daily operations. This study aimed to assess the relationship between monetary access and survival of SMEs in South Africa in the post-COVID-19 era. Quantitative methods were employed to collect data from a sample of 321 SMEs in South Africa, selected through purposive technique. The collected data were analyzed using SPSS, with linear regression and Pearson’s correlation analysis determining the impact of independent factors on the dependent variable. The findings revealed a notable positive correlation between monetary access and the survival of SMEs in the post-COVID-19 era. Specifically, increased access to financial resources was associated with improved survival rates for SMEs. Furthermore, limited financial access hindered the range of services SMEs could provide and restricted their overall performance. These findings emphasize the critical importance of policymakers regularly evaluating and revising their policy actions to address the challenges SMEs face in accessing finances. By adopting effective measures to enhance monetary access for SMEs, policymakers can support their survival and enable them to thrive in the post-COVID-19 era. Finally, this study underscores the significance of monetary access for SMEs’ survival in South Africa following the COVID-19 pandemic. It highlights the need for policy interventions that alleviate SMEs’ difficulties in obtaining funding, enabling them to contribute significantly to economic growth and development.
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    The dynamics of customer value and brand love among shoppers in emerging market
    (Informa UK Limited, 2023-12-11) Amegbe, Hayford; Hanu, Charles; Zungu, Nkululeko PraiseGod
    This study examines customer value, trust, psychological ownership, satisfaction, and brand love among customers of shopping malls. This study employed a quantitative research design. An online questionnaire was used to elicited data from 484 Ghanaian shopping mall customers in Accra, using convenient sampling. Seven hypotheses were developed and tested using structural equation modelling (SEM). The study finds that utilitarian and social values predict trust, while trust influences psychological ownership. Additionally, psychological ownership influences satisfaction and brand love, while satisfaction affects brand love. The study’s value rests in introducing relatively new constructs, such as psychological ownership and brand love to understand how customer value can be achieved, especially from a developing country’s context, where there is a paucity of such studies.
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    Importance of governance in Indian entrepreneurship : some perspectives
    (2022-11-25) Ravinder, Rena; Dhasmana, Namrata
    The main purpose of this paper was to analyse the Entrepreneurship is one of the major determinants to boost the global economy. Where Pandemic has given the growth trajectory of the economy of BRICs nations a huge jolt and volatility. The paper delves that the future global economic growth will primarily be dependent on the BRICS. The reason being is out of the 7.9 billion total world population 3.23 billion BRICS countries have a combined population of 3.23 billion. It is expected that investment spending in Developing Economies would decline from 20.7% of GDP in 2017 to 18.8% in 2030. Method: The study is based on the review of literature. The data was collected from the Journal articles, Books, Newspapers, BRICS government reports. This paper is based on the thematic analysis. Findings: these countries have the potential of developmental opportunities as majorly the task force of the global economy is contributed by BRICS. The cheap labour, market value, and population. Yet, to fasten the global economic recovery, entrepreneurship in the BRICS will fasten the rate of growth of the global economy. With the boom in entrepreneurship, the imperative aspect will be to keep compliance and governance in check. There are various case studies reflecting the failure of many companies and entrepreneurs due to a lack of awareness. The governance in entrepreneurship will not only boost the economic trajectory but will also be aligned to the sentiments of public interest and keep all the stakeholder’s interests in place. Right from the beginning of entrepreneurship and corporate governance and the board of directors share the same business goals. Hence a framework based on OECD principles to avoid any conflict among the stakeholders will be an economic right. An attempt is made in this paper to bring the importance of Governance for sustainable growth of BRICS countries. The paper also highlights the economic trajectory among the BRICS nations and provides some possible solutions for the entrepreneurs. Implications: The paper has emphasized the importance of Governance after the Pandemic and possible reformations at the policy level in BRICS. The governance encourages creating some benchmarks after following a framework for the entrepreneurs. The element of governance gives a sustainable long-term wealth generation for the entrepreneurs. Being in diversified industries like mining, BFSI, ITES, the authors has also attempted to give perspectives on the scaling and sustenance of Entrepreneurship once it is governed. Originality: The recovery from the economic Post Pandemic must be regulated and governed closely for long-term sustenance and longlasting impact on the BRICS economy and subsequently on the global economy. By the following governance, the long-term income generators not only create and generate wealth for today but a robust ecosystem in developing economies that enables to provide quality education to quality old age to citizens of nations.
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    Household debt rate management in a credit economy : an empirical review of South African context
    (2022-11) Ravinder, Rena; Mbukanma, Ifeanyi
    The purpose of this paper was to ensure that household debt burden is minimised, and savings provision is made to smoothen future household expenses, practical household management knowledge needs to be acquired to manage these challenges most especially in a country that practices credit economy like South Africa. Methodology: This study was conducted on this context to ascertain a practical knowledge model for household debt management in a credit economy with a major focus on the South African context. To achieve this objective, an empirical review of previous works of literature on household financial management and debt management was conducted to build a practical knowledge model for household debt management that applies to the South African context. Although, the empirical review shows that limited logical theories and models exist within this area of study, as such concept and constructs that apply to household debt management was exploited from previous scholarly contributions in this area of study. Findings revealed that South African household with financial knowledge has more potential to manage and control their level of indebtedness. Secondly, it was also revealed that there is a continuous increase in household debt in South Africa as the credit economy has created room for continuous usage of credit facilities. Implications, a practical knowledge Model such as financial planning model, financial discipline model and knowledge of financial environment model was recommended to assist both households and policymakers. Originality this paper strategically manages the increase of household debt growth amidst the credit economic system that is practiced in South Africa.
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    The impact of training and development on employee performance and service delivery at a local municipality in South Africa
    (Business Perspectives, 2022-10-13) Nama, Khuselwa; Daweti, Baphiwe; Lourens, Melanie Elizabeth; Chikukwa, Tatenda
    There is a growing concern about the lack of skilled municipal employees who can deliver essential services to under-resourced local communities in South Africa. However, coaching and mentoring appear underutilized to train municipal employees to improve service delivery to local communities. The study aims to investigate whether coaching and mentoring could capacitate municipal employees whose performance appraisal reveals a lack of skills to provide essential services. A cross-sectional research design was adopted to conduct a survey. The target population comprised 265 municipal employees, and a stratified random sample of 115 employees completed a questionnaire. The employees held positions of general managers, general assistants, and administrators, with varied years of experience. Cronbach’s Alpha indicated an overall high 0.8 questionnaire reliability score. Using a quantitative method, responses from municipal employees were collected to examine their perceptions of the influence of training and development on employee performance and service delivery. Hypotheses were tested using the bivariant inferential statistical tests of correlation (r) and Chi-square (χ2 ). The results indicated that training and development were more likely to improve employee performance. Furthermore, the results showed that trained employees were more likely to improve service delivery. In particular, coaching and mentoring could be used to improve performance. Therefore, the study found that the municipality was not providing employees with relevant training and development to enable them to address poor service delivery. Finally, the study recommends that the municipality invests in training and development to enrich employees with new skills and knowledge to improve the quality of service delivery
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    Shopping app features : their impact on customer satisfaction and loyalty
    (Informa UK Limited, 2022-07) Sinemus, Kathrin; Zielke, Stephan; Dobbelstein, Thomas
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    Management information systems for risk analysis and decision making an empirical investigation
    (Allied Academies, 2021-11-01) Tongkachok, Korakod; Halloul, Rached; Lourens, Melanie Elizabeth; Sjamsir, Hasbi; Liana, Heppy; Huidrom, Gautam
    In the introduction chapter of this research paper the complete structure of this paper has been discussed. Along with that the importance of using different MIS-related software in the MNCs for maintaining their business has also been discussed. Moreover, it has been identified that decision support systems (DSS) are interactive software-based systems which is intended to help business managers in order to make business improvement-related decisions. The Literature Review Section Is Critically Evaluating the Relationship between Data Analysis, Decision Making, and MIS software for multinational organizations. Which station is also analyzing the importance of risk analysis for making any type of decisions regarding business development. Moreover, the literature review section is also concerned with the importance of economic risk analysis along with analyzing the risk depending on the time and taking decisions regarding the time. In the research methodology section, it has been identified that the research is based on primary quantitative methods. The snowball sampling method was used in this research paper in order to include different employees from different multinational organizations. The sample size was 50 and the 50 employees belong to 5 different organizations. From the data analysis section, it has been identified that there is a significant correlation between risk analysis and the decision-making process in the multinational organization along with the use of MIS software. From the difference in mean median and mode results of different survey questions, it has also been identified that this research paper has significant questions that the employees of multinational organizations found more relatable to their experiences.