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Theses and dissertations (Management Sciences)

Permanent URI for this collectionhttp://ir-dev.dut.ac.za/handle/10321/14

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    Integrative leadership approaches and their influence on employee engagement : a case for uMkhanyakude District Municipality
    (2023) Sibiya, Vusumuzi Innocent; Mutambara, Emmanuel
    The aim of this dissertation is to determine the role and influence that integrative leadership approaches have on employee engagement within the uMkhanyakude District Municipality in KwaZulu-Natal. Previous studies have investigated the causes and impacts of employee disengagement however, very few have attempted to investigate, in detail, whether disengagement is attributable to the leadership of an organisation. Therefore, the purpose of this study was to investigate the possible leadership consequences or outcomes across multiple leadership theories in terms of employee engagement (or disengagement) in uMkhanyakude District Municipality. The mixed method research methodology was used to investigate the phenomena as it increases the validity of the research findings due to the complementarity between the quantitative and qualitative research methods. The findings from both the quantitative and qualitative approaches converged in that most employees were of the view that while leadership and administration are correlated and share a common view, issues such as lack of education, favouritism and other negative elements led to lack of employee engagement or disengagement within the district. Ultimately, leadership, dominant leadership styles and leadership style consequences were identified as having a direct impact on employee engagement and affected employee satisfaction in the municipality. Based on the findings, the study recommends that qualified personnel whose academic prowess and knowledge be deployed in the appropriate positions to mitigate employee disengagement. Furthermore, it recommends that employees be made aware of recruitment processes so that the right talent is matched to the appropriate positions. Dispute resolution processes must be created to deal with issues of conflict at the top management level as this has contributed to the employee dissatisfaction. Ultimately, each employee needs to feel safe and uninhibited from carrying out their duties. The study recommends further areas of research that can enhance this subject such as why some leaders are more effective than others, whether there is a connection between integrative leadership and productivity and whether it is possible to determine a universally accepted “predictor” of effective leadership.
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    Assessing the effectiveness of incentives towards employees' performance in Abaqulusi Local Municipality
    (2019) Ngwenya, Nokulunga C.; Agbenyegah, Albert Tchey
    The research study focused on assessing the effectiveness of incentives towards employees’ performance in Abaqulusi Local Municipality, KwaZulu Natal Province of South Africa. This aim was fulfilled and supported with the research objectives, to determine the relationship between biographical factors of education qualifications, to ascertain relationship between non-financial incentives and performance level and to ascertain the relationship between financial incentives and performance level. The purpose of incentive schemes is to influence employees to achieve higher performance in the workplace. To confirm this purpose in ALM, this study assess the extent to which incentive encourage employees to higher performance. The incentive factor and the quality of working life needs to get the attention of the management to be able for improve the employees performance. It is essential that employees in municipalities enjoy some kind of incentive system to motivate and raise their level of performance, like other public sector employees, municipal workers in South Africa have different needs to satisfy; these needs include the need for recognition, respect and superior approval, flexible working hours, work autonomy, as well as the ability to self-development. Considering these needs, it is important to state that non-financial incentives are likely to motivate employees in public organisations, including ALM employees. The research design used in this study was the quantitative approach, a high response rate of 100% was obtained using the personal method of data collection, and questionnaire was structured in a seven point Likert scale format. The Statistical Package for Social Science (SPSS) version 24.0 for Windows was used for statistical analysis of the main responses. A stratified random sampling technique was applied in selecting the 150 permanent employees from the various departments into several and mutual strata in ALM.