Faculty of Arts and Design
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Item Exploring the adoption of ChatGPT in higher education : a case of lecturers in a University of Technology in KwaZulu-Natal, South Africa(IATED, 2024-07) Mlambo, Philani BrianChatGPT has been regarded by many scholars as the innovation of the century since its inception in November 2022. This is mainly because of the things that are out of this world that ChatGPT is capable of doing and that has led to many heated arguments about using ChatGPT in higher education settings. As a result, this qualitative study sought to explore the adoption of ChatGPT in higher education by getting the views of eight (8) lecturers through semi-structured interviews. The data from the semi structured interviews was analyzed using a thematic analysis to gauge the lecturer's view about the adoption of ChatGPT in higher education. This study adopted a convenience sampling technique to select the eight (8) lecturers that formed part of this study. This study responded to the objectives of this study through the aid of the Diffusion of Innovation Theory which underpinned this study. The findings from the semi-structured interviews indicated that ChatGPT is a tool that will promote laziness in students and take away the ability to think critically. Findings further revealed that most lectures have engaged with ChatGPT, and they were mesmerized by the ability ChatGPT has. Based on the findings, this study recommends that students should be taught how to use ChatGPT as a supporting tool for teaching and learning rather than taking ChatGPT as a tool to do everything for them which will impact the kind of graduates, they will be upon graduating in higher education.Item Investigating ChatGPT : a threat or benefit to higher education?(Futurity Research Publishing, 2024-03-13) Mlambo, Philani BrianOver the past years, technology has been on the rise and this rise has necessitated the need for technology developers to be on their toes in ensuring that new technologies are developed to keep up with the fast-paced technology rise. Consequently, the rise in artificial intelligence brought ChatGPT which has been seen as the most advanced chatbot that has ever been created. However, scholars have mixed views about ChatGPT in the context of higher education which has compelled the need to investigate ChatGPT to gauge whether it is a threat or a benefit to higher education. This study aimed to investigate lecturers' views about ChatGPT, ascertain whether ChatGPT is a threat or benefit to higher education, and get lecturers' views if whether or not ChatGPT can be used as an official academic tool to support both lecturers and students in doing their academic work. To carry out the objectives of this study, a qualitative research approach was employed, and data was collected through semi-structured interviews. Data collected was analysed using a thematic analysis. Furthermore, convenience sampling was used to select eight (8) lecturers to gather their in-depth understanding of ChatGPT. Findings of this study indicate that lecturers view ChatGPT as a source of information. Findings further revealed that there are mixed views among lecturers on whether ChatGPT is a threat or benefit to higher education. This study recommends that there should be guidelines and policies to guide the usage of ChatGPT so that students and lecturers will not misuse it.