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Faculty of Arts and Design

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    The effect of motive fulfilment as a meditating variable between perceived organisational support and volunteers’ affective commitment in non-profit organisations
    (2021-05-20) Usadolo, Queen Emwenkeke; Usadolo, Sam Erevbenagie
    In this paper, the influence of organisational factors and the role of individual factors on affective commitment is examined, particularly whether volunteers’ motive fulfilment mediates the influence of perceived organisational support on volunteers’ affective commitment. A cross-sectional survey was used to collect data from 213 volunteers from five non-profit organisations in Queensland, Australia. Perceived organisational support is found to have a significant relationship with volunteers’ affective commitment. Furthermore, motive fulfilment has a significant effect on the impact of perceived organisational support (POS) on the outcome. The results of the study provide new knowledge about the importance of motive fulfilment as a tool for improving volunteers’ positive experiences of an organisation and explain how motive fulfilment promotes increased affective commitment.
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    The impact of lower level management on volunteers' workplace outcomes in South African non-profit organisations : the mediating role of supportive supervisor communication
    (International Society for Third-Sector Research, 2019-02) Usadolo, Sam Erevbenagie; Usadolo, Queen Emwenkeke
    This study examined the influence of leader–member exchange on volunteers’ job satisfaction and intention to stay, using supportive supervisor communication as a mediator. A regression analysis undertaken showed that the independent variable (leader–member exchange) had a direct and significant impact on the dependent variables (volunteers’ job satisfaction and intention to stay) in community-based organisations in Eastern Cape, South Africa. Further analysis showed that supportive supervisor communication partially mediated the influence of leader–member exchange on job satisfaction and intention to stay in the community-based organisations examined. These findings confirm previous findings about the impact of workplace relationships on volunteers’ attitudes and behaviours, especially as they relate to the influence of supportive supervisor communication on the relationship between leader–member exchange and the identified workplace outcomes in this study. Implications of the findings for the management of volunteers in community-based organisations are discussed.